Ocean Estate Agents Reviews 

5,630
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 746 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how helpful, professional, and knowledgeable the staff are, keeping them thoroughly informed and supported throughout the entire property buying or selling journey. People also deeply appreciate the smooth communication, prompt responses, and friendly approach provided by the team, which makes stressful moments much easier to handle. Some reviewers were not happy with communication issues, noting that certain email responses and interactions felt rude, unhelpful, or unnecessarily abrupt. A few individuals also experienced frustrating delays, unproactive move management, or felt overwhelmed by the numerous forms and administrative checks required during their process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Service

Consumers find service to be positive, highlighting professional teams and helpful staff throughout sales and... See more

Customer service

Customers report positive experiences with customer service, noting that staff are consistently friendly,... See more

Response time

Reviewers highlight positive aspects of response time, describing staff as friendly, proactive, and always... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We liked the honesty of the realtor in this depressed market and knew that Ocean had a good reputation and we could do everything in house, including our solicitors. The house was sold on the first v... See more

Rated 5 out of 5 stars

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. A... See more

Rated 5 out of 5 stars

We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more

Rated 5 out of 5 stars

Ocean Estate Agents in Clifton were absolutely outstanding during what proved to be a very protracted sales process. Without the determination of Andrew and his team, I do not think the sale would hav... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,630)

690 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful for finding properties

I found Ocean lettings very helpful in getting our rental property sorted. Charlotte Payne was especially good in keeping us informed and up to date on how things were going and what we needed to do.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I sold 2 houses with ocean within a…

I sold 2 houses with ocean within a year and found them to be very good.
The staff have been very supportive and helpful along with keeping me up to date with everything. Hopefully I also kept them up to date with everything going on especially with my late mums property. I would like to thank Lulu and Billy especially.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent team at Knowle

Excellent team at Knowle, made selling a smooth experience & especially with Ocean’s own conveyancing/legal service.
Would and have recommended to others.

July 7, 2026
Rated 5 out of 5 stars

Great viewings with Claire

Had a couple of fab viewings with Claire Kington in Bristol, she really helped us through the viewing process, made us feel comfortable whilst we’re on our property search.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to Finish!

Karen was fantastic from start to finish! Dealt with all our queries and sale process wonderfully
As well as just being an all round top lass!
Very grateful to have used her for conveyancing on our property!
Cheers Karen you ledge! ❤️

June 17, 2026
Rated 5 out of 5 stars

Ocean in Southville and a super company…

Ocean in Southville are a super company to work with again. Everyone is so helpful and on the ball. A big thank you to the whole team, especially Tom and Jenny for keeping in touch through the whole process. I am sure we will be in touch again.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Jamie

First of all - wow. What an establishment. Superhero Jamie Ashford swooped in to save my faith in humanity. After continuous let downs from other estate agents, I was beginning to think the human race was only out for itself… until we were introduced to the North Street branch of Ocean. Jamie handled our tenancy application with professionalism, speed and rigour, despite various setbacks on our end.

We will be having a pint in the new flat in your honour, Jamie.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

We had a positive experience with…

We had a positive experience with Ocean. From the house offer to completion, the whole team was very responsive and helpful.
Also, a very positive experience with Luigi for our first-time buyer mortgage. Explained very well and a straightforward process. Recommended!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you so much for all your help throughout our remortgage journey. As always, the team at Oceans went above and beyond to support us and made the entire process smooth and stress-free.

A special thank you to Richard Jarrred and Claire Ford for helping us secure an even better remortgage deal than we expected. We really appreciate your professionalism, dedication, and excellent communication throughout.

We are delighted with the service we received and would happily give Oceans a well-deserved 5-star rating. Highly recommended!

July 1, 2026
Unprompted review
Rated 4 out of 5 stars

Ocean were good but we stipulated a few…

Ocean were good but we stipulated a few times that we wanted all pots and rubbish removed from the property we were purchasing. However everything was left for us to get rid of (another expense). Surely this should be checked out

June 26, 2026
Rated 5 out of 5 stars

Really responsive and helpful

Really responsive and helpful. Always tried their best to get me answers both on the house purchase and the process which was useful as a first time buyer navigating everything for the first time.

June 26, 2026
Rated 5 out of 5 stars

Brilliant Team


We started to sell March 2025,
Although sold. For personal reasons, had to withdraw the house from sale.
Ocean. So understanding.
Placed on the market again this March. Chris and the two Mellisa’s were brilliant.
Kept us informed of what was going on and were sympathetic to our needs during client visits.
Well done.👍
Thank you all at Westbury on Trym

June 26, 2026
Rated 5 out of 5 stars

Uni student housing

As a uni student, Paige made the process of moving into our new house so easy. She was extremely quick to reply to any emails with questions or extra information that we needed.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Team Ocean

Both Laura and Simon (and the wider team) were fantastic at Ocean from start to finish when buying my property. They were attentive and communicated throughout. Would highly recommend!

June 22, 2026

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