Oceansouth Europe Reviews 149

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

They made us an offer for 16 boat covers, we only received 4 and now they have gone quiet. No response to telephone calls, emails and WhatsApp messages. Very disappointed. We now have to find a new su... See more

Rated 5 out of 5 stars

Sono molto soddisfatto della soluzione al mio problema. L'azienda si è dimostrata molto seria ed ha sostituito il copri motore acquistato, sebben sia stato io a non ordinarlo corretto. Grazie al S... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 pieces of same product Yamaha cover, recieved a new and old version, looks are different on twin motors... sent a message to sales support...no answer. Correction: Ocean South contacted m... See more

Company replied

Rated 5 out of 5 stars

Created an account with EU vat for invoicing, added items to the cart, send an email to ask for an item's availability. Never got an answer back, my account got suspended, I tried to create an... See more

Company replied

Company details

  1. Boat Accessories Store

Written by the company

Als Unternehmen sind wir bei Oceansouth sehr stolz darauf, seit 1987 hochwertige Bootsausrüstung und -zubehör anzubieten. Unsere Produkte sind auf Freizeit- und Sportboote spezialisiert und werden in vielen Ländern auf der ganzen Welt verkauft. Wir sind bekannt für unsere qualitativ hochwertigen Produkte, die von Bootsfahrern und Enthusiasten gleichermaßen geschätzt werden. Unsere Produktpalette umfasst eine breite Palette von Artikeln, darunter Bootssitze, Schutzhüllen, Persenninge, Anker und Ankerwinden, Rettungswesten und viele weitere Artikel. Wir streben ständig danach, unsere Produktpalette zu erweitern und unseren Kunden die bestmögliche Ausrüstung für ihre Boote anzubieten. Als Unternehmen sind wir sehr stolz auf unsere eigene Produktionsstätte in China, wo wir unsere Produkte mit größter Sorgfalt herstellen und qualitativ hochwertige Materialien verwenden. Wir sind bestrebt, unseren Kunden die besten Produkte zu wettbewerbsfähigen Preisen anzubieten und unseren Ruf als zuverlässiger Lieferant von Bootszubehör und -ausrüstung aufrechtzuerhalten. Wir sind bestrebt, unseren Kunden einen hervorragenden Kundenservice zu bieten und sicherzustellen, dass sie mit unseren Produkten zufrieden sind. Unser Ziel ist es, unseren Kunden das bestmögliche Einkaufserlebnis zu bieten und sicherzustellen, dass sie die bestmögliche Ausrüstung für ihre Boote erhalten.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

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Rated 1 out of 5 stars

Do not order from Oceansouth!

They made us an offer for 16 boat covers, we only received 4 and now they have gone quiet. No response to telephone calls, emails and WhatsApp messages. Very disappointed. We now have to find a new supplier who can help us.

July 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Multiple missing parts

I placed an order for a Bimini top and support poles. Everything seemed fast in their order shipment, but when I opened the package the only thing that was in there was the Bimini support poles. There was no cloth top, no support poles, and no hardware for installation. I sent them an email with no response as of yet, and when I try to call them it goes straight to a voicemail system which indicates that their mailbox is full and doesn’t allow you to speak with anybody. Highly unacceptable and will be looking for a refund if this is not remedied.

June 30, 2025
Unprompted review
Rated 3 out of 5 stars

Very slow delivery

August 18, 2024
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Reply from Oceansouth Europe

Dear Mr. Grigaliunas,

Thank you for your review. We would like to inform you that we shipped your order on the same day and the package was delivered within 6 days. According to our tracking information, the package reached Lithuania shortly after our dispatch.

Unfortunately, there was a delay with the Lithuanian delivery organization, Itella, which is beyond our direct control. We apologize for any inconvenience this may have caused and will use your feedback to improve our service and cooperation with our delivery partners.

We hope that despite this delay, you are satisfied with your purchase and thank you for your understanding.

Kind regards
Oceansouth Europe GmbH

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Rated 4 out of 5 stars

Ordered 2 pieces of same product Yamaha…

Ordered 2 pieces of same product Yamaha cover, recieved a new and old version, looks are different on twin motors... sent a message to sales support...no answer.

Correction: Ocean South contacted me personally and provided a suitable solution. Great service.

August 8, 2024
Oceansouth Europe logo

Reply from Oceansouth Europe

Dear customer,

Thank you for your review and feedback. We responded to your inquiry via email on August 5th. We have just resent the email, please check your inbox and spam folder.

We apologize for any inconvenience and hope we were able to assist you.

Kind regards,
Oceansouth Europe GmbH

Rated 5 out of 5 stars

Excellent service from Sascha

I had a slight issue regarding an order and Sascha dealt with it excellently. He was really helpful and went above what I would have expected to ensure the product was right for my outboard engine and would fit. Very good experience.

August 22, 2024
Unprompted review
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Rated 5 out of 5 stars

This is a great online shop to buy…

This is a great online shop to buy everything you need for boats. The quality of the materials is of high standard. I am extremely happy with the adjustable seat pedestal and fisherman folding boat seat that I bought. Delivery was very fast. The only thing that I am disappointed with is why they don’t give screws with the seat pedestal to fix it to the boat

June 26, 2024
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