We were with Octiive when they were Mondo Tunes. Then left because it felt more corporate and less indie artist related. But looks like they have brought back the founding ceo and core team of music... See more
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they locked me out of my account for no reason, didn’t reply to my emails or give me a refund!! i spent $40 on 2 albums and never got a single penny back, i’m very disappointed. update - the money... See more
Company replied
no hyde upc: 735380570583 read news. I get Me some fun during some toys try to stohle My. doesn't collect youtube content id doesn't not aggregate properly doesn't not support properly... See more
Company replied
For a while now, Octiive has been the driving force behind our label services, and our happiness quotient has soared. The team is exceptional, and their customer support is nothing short of outstandin... See more
Company details
Written by the company
As an online music service provider, we serve a community of independent artists encouraging creative freedom and reach to fans worldwide.
Contact info
Vantis Drive 120, 92656, Aliso Viejo, United States
- support@octiive.com
- www.octiive.com
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
My second time now I have had a really great experience with Octiive. Their customer service was excellent, professional, responsive, and very helpful throughout the process. What stood out to me the most was how efficiently they handled my distribution needs, especially when I needed help moving up my release date. They made the process smooth and stress-free, and I truly appreciated their quick support and willingness to assist. It’s reassuring to work with a company that not only distributes your music well, but also provides dependable customer care when it matters most. I’m very pleased with my experience and would definitely recommend Octiive to other artists looking for reliable distribution and outstanding service.
Ok all music artists
Ok all music artists, who want they music 🎶 on platforms look at (Octiive) they get yr work around the world 🌎.
They service are really great from the Octiive support teams.
Your future start by a Click by Octiive.
Thanks to Octiive support teams
HONEST REVIEW PLEASE
Hey guys I want to use Octiive do they pay royalities and release music on time I need honest answers especially regarding payment of royalties ..I and my team have been considering
Honest and reliable distribution
I have had bad experiences with other distributors in the past. Octiive has been the opposite. Everything was clear from the beginning and my release went live perfectly on time. Their team is responsive and truly supportive. It is refreshing to work with a company that puts artists first.
read news
no hyde
upc: 735380570583
read news.
I get Me some fun during some toys try to stohle My.
doesn't collect youtube content id
doesn't not aggregate properly
doesn't not support properly
doesn't not pay out My Royal ties

Reply from Octiive
their name befor octiive
Octive, from what I learned previously, their name is Mondotunes, which if you look at the website leads to Octive, which apologizes for being late because it was 4 years late in replying on Trustpilot. I don't know what they were thinking, sorry for being 4 years late?

Reply from Octiive
Octiive is great for music…
Octiive is great for music distribution! The AI cover art generator works great and saves me so much time. My music reaches all major platforms without any issues. I don’t get the bad reviews over here. Furthermore, the customer support is really good.

Reply from Octiive
Highly recommend!
I´m extremely satisfied with Octiive's music distribution platform. The customer service has been exceptional, providing prompt and helpful assistance whenever I've needed it. Their dedication to supporting artists is evident, making the distribution process smooth and enjoyable.Highly recommend!

Reply from Octiive
For a while now
For a while now, Octiive has been the driving force behind our label services, and our happiness quotient has soared. The team is exceptional, and their customer support is nothing short of outstanding.
I had a great experience using Octiive…
I had a great experience using Octiive for my music distribution needs. The platform was easy to navigate and allowed me to get my music on all major streaming platforms quickly and efficiently. The customer support team was also incredibly helpful and responsive whenever I had questions or concerns.
Would highly recommend it to any musician looking for a reliable and user-friendly music distribution service.
Brought Back Da Team and Now Da Best!
We were with Octiive when they were Mondo Tunes. Then left because it felt more corporate and less indie artist related. But looks like they have brought back the founding ceo and core team of musicians that made the platform dope. Dropped my first single in awhile with them and already saw buncha cool changes! My #1 player if musicians continue runnin it!
Top Around!
I have used others for singles. Octiive really gets it from an artist support position. They took really good care of me and now have IMO the best dashboard with my project data. I'm bringin all my releases here
Pure fraud!
Pure scam,
Don't use this service.
They just close my account without pay!!!
Amazing!

Reply from Octiive
they locked me out of my account for no…
they locked me out of my account for no reason, didn’t reply to my emails or give me a refund!! i spent $40 on 2 albums and never got a single penny back, i’m very disappointed.
update - the money was refunded, a little slow on service but i still got the money back

Reply from Octiive
Octiive is okay
Octiive is okay, but when I requested my payout to my Paypal account, Paypal blocked my whole account and requested Octiive to confirm the transaction. I contacted Octiive for support, but I didn't receive any professional assistance. My PayPal stay was blocked, my normal salary also got blocked, and I wasn't able to pay for my apartment. So for me it was not a nice experience at all.

Reply from Octiive
Excellent service, very happy
Rather confused about some of the reviews here, but you don't often think to write a review if everything goes smoothly, do you? In my case,things have run like clockwork now for over two years, after 5 albums and numerous singles. They all come out on time and I get paid quickly (with very good breakdown of the sale type and country etc). The web interface was a bit quirky two years ago, but it is much better now.
The number of stores (750) is unrivalled and the prices are reasonable. The choice of genres is huge.
The best part however has been the service. I have had some pretty weird requests and all have been dealt with promptly. Once YouTube didn't list an album (title was a bit dodgy!) - but it was dealt with and YouTube had it on their site within 2 days. I wanted something special on The Qobuz, Tidal and 7 Digital platforms - and it was arranged quickly
I bought a PR Blast - and they listen to your stuff properly. I had quite a chat with the guy who did it. Octiive really is run by musicians, not business moguls. They understand what it is like and they DO try to help.
Octiive may not be for everyone, but it suits me perfectly - I am a solo artist and just want to my music out there, in as many places as possible, including China.

Reply from Octiive
They should not be in business...They…
They should not be in business...They look good, but have no idea what they are doing..after waiting almost a month to go live they botched it and the single was released under a unverified rogue account...
After demanding a take done..i had difficulty reuploading the track to other distributors..and its been hell since..
STAY FAR!!..

Reply from Octiive
Annual Albums Never Released On Time
My fiancé releases an album every 5/23, and Octiive managed to mess up the last 2 years (2020 & 2021). He loads everything a month in advance on their site, but it never seems to be enough time for them to figure things out.
Last year it was that Apple was taking a while with the explicit songs, but they didn’t tell him this in advance - instead HE had to reach out to them THE DAY (5/23/20) he saw the album was NOT available and it didn’t get resolved for about a week ; this year it’s that Apple won’t accept the image for the album cover, so he sent a clearer/larger version (still leaving them with 3 weeks to do their job) - but 5/23/21 NO ALBUM released... again, HE had to contact THEM. They got back to him 5/24/21 saying it was still the image issue.
It’s just unprofessional. He pays an annual fee to be able to release these 5/23 albums (plus more)... but this specific date is what he promotes. Then they always have issues.
We will see if they offer to discount or something. Might not be worth continuing this contract.
Poor and slow service caused me to…
Poor and slow service caused me to cancel my account with them May 2020. It clearly states in my account that I cancelled it. Come May 2021 they take a new annual payment via Paypal.

Reply from Octiive
I give them try with my catalog
I give them try with my catalog, I was there by mondo 6 years ago, gone. Full take down was no issue. After 5 years my account still open. Even surprised that there was some royalty waiting for me. No issues with payout.
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