While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
ODS Group operates like a social enterprise. We serve the community’s needs by providing services on behalf of the Council to more than 150,000 residents of Oxfordshire while also supplying services to local organisations and businesses.
Marsh Road, OX4 2HH, Oxford, United Kingdom
I found the mot tester patronising and rude I'm paying 145£ as a customer and don't expect to be treated as a second class citizen this is the second time I've had arude man there after waiting 3hrs for an mot couldn't continue the test because of a under inflated tyre could have pumped it up so we have to pay again and then they say can't do anything till January at least
Oxford Direct Services damaged my car during an MOT then denied all responsibility. I'm still arguing with their insurers 6 months on. Horrible people
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
