OffGamers Reviews 

7,507
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 965 reviews, most reviewers were somewhat happy with their experience overall. Everyday consumers generally find certain digital products, steam codes, and gift cards extremely useful when digital transactions go quite smoothly. Many people appreciate the quick delivery of specific digital items and consider this platform a very practical choice for various online purchases. Some reviewers were not happy with order processing delays and exceptionally slow customer support response times. Consumers also frequently mentioned facing frustrating issues regarding pending payments, strict account verifications, and missing refunds after purchasing items that unfortunately turned out to be completely out of stock.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as some reviewers describe the platform as... See more

Payment

People report negative experiences with payment, noting that funds were deducted from their accounts without... See more

Order

Clients share profound dissatisfaction regarding order processing, frequently reporting severe delays,... See more

Refund

Reviewers highlight negative aspects of refund policies, expressing widespread frustration over denied money... See more

Response time

Consumers find response time to be disappointing, noting that multiple support emails go unanswered for days... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It was supposedly easy but the payment gateway is a pain has to go through a lot of tries for my card to be accepted. But as soon as it gets through sending of the gift card code was seamless

Company replied

Rated 3 out of 5 stars

Always used Offgamers, going on maybe 10 years now. Never ever had any issues. Recently though it’s taking a long time to get codes. It used to be instant. If I want to buy a movie to watch wi... See more

Company replied

Rated 3 out of 5 stars

My last order 46979582 is pending from.more of 3 days... what happen? Thanx

Company replied


Company details

  1. Gaming service Provider
  2. also in
  3. Video Game Store

Written by the company

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs. We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offered Integrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction. Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.


Contact info

2.9

Average

TrustScore 3 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(7,507)

1,027 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i bout $50usd worth of points which is…

i bout $50usd worth of points which is 5,000 points that i didnt get so i had to buy it again im still missing 5,000 points

August 26, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi there, we're sorry to hear about the missing points from your purchase. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Advertisement
Rated 1 out of 5 stars

not received diamond

August 26, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi dd, we're sorry to hear you did not receive the diamond currency from your order. We would like to look into this for you personally. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the chance to make this right.

Rated 1 out of 5 stars

the code recieved is invalid

August 26, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Merlissa, we're sorry to hear the code you received turned out to be invalid. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Rated 1 out of 5 stars

the key is not working and i open a…

the key is not working and i open a ticket and no replay for 3 days

August 22, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Fahad, we're sorry to hear about the trouble with your key and the delay in receiving a response on your ticket. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Rated 5 out of 5 stars

It was very easy

It was very easy

August 24, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Leonie, thank you so much for the 5 star review. We're glad the process was quick and easy for you. We look forward to serving you again soon.

Advertisement
Rated 1 out of 5 stars

my order is still showing as…processing

my order is still showing as Processing, and the service is taking much longer than expected.

I purchased a digital PlayStation code expecting instant or very fast delivery, but I am still waiting.

Could you please check my order and process it as soon as possible? The current processing time is honestly very slow for a digital product.

August 23, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Abed, we're sorry to hear your order has been stuck in Processing longer than expected. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Rated 5 out of 5 stars

Company Delivers Fast (In working…

Company Delivers Fast (In working hours) Might ask for verification for the first few times which is understandable but they got really good prices, would recommend!

August 23, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Jack, thank you for the kind words and for recommending OffGamers! We're glad our prices worked out well for you, and we appreciate your understanding about the verification step on early purchases. Looking forward to serving you again.

Rated 1 out of 5 stars

They sell used card don't purchase from…

They sell used card don't purchase from them

August 18, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Valentine, we're sorry to hear about the issue with the card you received. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Rated 1 out of 5 stars

Never said i needed to verify my ID for…

Never said i needed to verify my ID for a new purchase now I need to do that I purchased before and didn't need to id and then I can't even cancel my order the option is gone

August 22, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Levi, we're sorry to hear about the trouble with the verification requirement and the cancellation option on your order. We've escalated your case to our team for review and they will reach out to you shortly. We appreciate your patience.

Advertisement
Rated 5 out of 5 stars

DEDCUTED IN BANK - NO GCOINS REFLECT - IT SAYS TOP UP STATUS FAILED

Order Details
ORDER # 47004371 (22 Aug 2026)
4Games 2000 GCoins (Global)
4Games (Global) Account: feithleen@rocketmail .com
Top-up Status: Failed
Top-up Message : Sorry. Your top-up attempt has failed, it might :- - Invalid account. - Our system is currently busy. Your order will be processed shortly.

August 22, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Phoemella, thank you for your patience. We can confirm your order 47004371 has been refunded. Please allow some time for it to reflect on your end. We appreciate your understanding.

Rated 1 out of 5 stars

Actually zero stars

Actually zero stars. As usual with any crypto, i got taken for my 30 bucks. This site cant support USA , USA site doesnt support the gift card. none of which is mentioned till after you pay

August 21, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Patrick, we're sorry this restriction on the gift card for USA orders wasn't clear before checkout. Could you please share your Order ID or Support Ticket ID here so our team can look into your case and follow up directly? We appreciate you raising this.

Rated 5 out of 5 stars

Instant delivery

Instant delivery, no issues 5/5

August 11, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Henwii, thank you so much for the 5-star review! We're glad the delivery was instant with no issues. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

good besdt service

August 19, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Denis, thank you for the kind words and for the great rating! We're happy to hear you had a good experience with our service.

Advertisement
Rated 1 out of 5 stars

Orders 46975513 and 46975500 were not…

Orders 46975513 and 46975500 were not delivered

August 18, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi John, we're sorry to hear that your orders were not delivered. We've escalated your case to our team for review, and they will reach out to you shortly. We appreciate your patience.

Rated 1 out of 5 stars

i just bought 5$ and 2$ and i was about…

i just bought 5$ and 2$ and i was about to view order and it does not show

August 18, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Karl, we're sorry to hear your order isn't showing up after your purchase. We'd like to look into this for you. Could you please share your Order ID or Support Ticket ID here so our team can trace your case and follow up directly?

Rated 5 out of 5 stars

The experience is mind-blowing fast and…

The experience is mind-blowing fast and instant delivery. Smooth payment

August 18, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Thank you, Ratin! We're delighted the delivery was instant and the payment process was smooth for you. Thank you for choosing OffGamers, and we look forward to serving you again!

Rated 1 out of 5 stars

I have been asking to be qualified as a…

I have been asking to be qualified as a reseller

August 17, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Michael, thank you for your interest in becoming a reseller with us. Reseller applications are reviewed based on specific account criteria. Could you please share your Order ID or Ticket ID here so our team can look into the status of your application?

Advertisement
Rated 5 out of 5 stars

I had my doubts about their service…

I had my doubts about their service first but after lots of hesitation I finally made the purchase and it was absolutely perfect. I was able to get my order instantly and was able to redeem my gift card

August 17, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Asad, thank you so much for sharing this! We're glad we could turn your initial hesitation into a smooth, instant experience, and that your gift card redemption went off without a hitch. We look forward to serving you again soon. - OffGamers Team

Rated 5 out of 5 stars

Fast and cheap

August 16, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Haruna, thank you so much for your 5-star review! We're glad you found our service fast and affordable. We appreciate your support and look forward to serving you again. Warm regards, OffGamers Team

Rated 1 out of 5 stars

didn’t get my card

August 16, 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Shayma, We're truly sorry to hear about your experience. This is not the standard we hold ourselves to, and we completely understand how frustrating this must have been. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look