Office Angels Reviews 924

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and professionalism, making the job search process less stressful. Many highlight the excellent customer service, noting the personalized support, clear communication, and quick responses that led to successful job placements. People appreciate the efficiency and organizational skills displayed, often resulting in rapid job offers and a smooth overall user experience. However, some people were dissatisfied with the communication and follow-through, mentioning ignored emails and a lack of updates after expressing interest in a role. A few other people also felt that some agents were unprofessional, rude, and unhelpful, even hanging up on them. These customers reported a lack of available positions despite their experience and felt that promises were made without subsequent action.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise individual staff members for being helpful,... See more

Customer service

People report positive experiences with customer service. Many customers praise the consistent updates, clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Customer communications

Reviewers mention positive feedback about contact. Customers appreciate the proactive and consistent... See more

User experience

Clients share positive opinions on user experience. Many reviewers highlight the supportive and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

I was helped by Sarah Smith at the Brentwood office and she was an absolute gem! She was so friendly which put me right at ease and took extra time to help me prep for my interview which was organised... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I had the most amazing lady dealing…

I had the most amazing lady dealing with myself to obtain the position Michelle Jackson she couldn't have been more helpful she made me feel special and she kept incontact almost every day if I ever need another job Michelle will definitely be first person i contact

October 15, 2025
Unprompted review
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Reply from Office Angels

Hi Steve, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

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Rated 5 out of 5 stars

Honestly meeting Neeki and having her…

Honestly meeting Neeki and having her help me with my job search was the best thing that could have happened, what an amazing person. Neeki is the sweetest and most helpful person there could possibly be, I’m so grateful for her, honestly if anyone needs help with their job search ask for Neeki she’s an absolute angel

September 18, 2025
Unprompted review
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Reply from Office Angels

Hi Andrea, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Supported

I’ve had such a great experience with Sarah at the Brentwood Office. She was supportive throughout the whole process and so approachable! It’s such a confidence boost having someone rooting for you.

October 8, 2025
Unprompted review
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Reply from Office Angels

Hi Billie, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Really great experience with Sarah at…

Really great experience with Sarah at the Brentwood Office. She was incredibly friendly, professional, and supportive throughout the whole process. Communication was always clear and timely, and she made the whole experience stress-free and enjoyable. I’m so grateful for her help and would highly recommend Sarah and Office Angels to anyone looking for their next job!

October 12, 2025
Unprompted review
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Reply from Office Angels

Hi Millie, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Really great experience with Alice and…

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rather than AI) who had clearly taken the time to read the Job Description and match it to my CV. Can’t recommend them highly enough. Thanks very much

September 22, 2025
Unprompted review
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Reply from Office Angels

Hi Julie, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

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Rated 5 out of 5 stars

Amazing from beginning to end

Sera at the Brentwood office is absolutely brilliant!Easy to chat with and kept communication and support along the way.She is amazing at her job! Highly recommend

October 9, 2025
Unprompted review
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Reply from Office Angels

Hi Claire, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Not just an angel in name!!

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has supported me in landing the job of my dreams within less than a week of being registered. Throughout the process wasn’t a moment where I was left without an update, and it was clear every step of the way I was dealing with someone who cared. I cannot thank her enough!

October 9, 2025
Unprompted review
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Reply from Office Angels

Hi Rutina, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 1 out of 5 stars

Another pointless recruiter making big…

Another pointless recruiter making big promises about finding me a role, then completely disappearing once I show interest. No returned calls, no replies to emails—nothing. This is exactly what I’ve come to expect from Office Angels: all talk, no action.

The recruiter, **Shairiz Charania**, reminds me of a used car salesperson—saying whatever it takes to push a role, even when it’s rubbish. They were pushy about a job I didn’t even want, and the moment I said fine, I’ll go for it, they vanished. No follow-up, no communication, nothing.

I don’t like having my time wasted, and I don’t appreciate being ignored, especially when I’m chasing up about a role I wasn’t interested in to begin with. The conclusion is simple: **don’t contact me about any jobs in the future**. Office Angels has proven yet again to be unreliable, unprofessional, and an agency best avoided.

No, I won’t be getting in touch to discuss this. That opportunity has long passed. This wasn’t an isolated incident — the poor service and treatment have been ongoing. It’s simply too late to put things right now.

18/12

In your response, you suggested that I contact you to discuss this experience. I won’t be doing that.

You get one chance to make a good impression with a customer. OFFICE ANGELS has had multiple chances with me and failed every time. I’m not interested in explanations, excuses, or damage control after the fact.

I’ve had enough of the poor communication and lack of follow-through. I’m not prepared to waste any more time engaging with a service that consistently fails to deliver.

Based on my repeated experiences, I would strongly advise others to avoid this company altogether.

October 8, 2025
Unprompted review
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Reply from Office Angels

Hi, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via generalenquiries@office-angels.com. Thank you.

Rated 5 out of 5 stars

5 Stars isn’t enough!!

5 Stars isn’t enough! Where do I start, Annie from Office Angels has been an absolute dream to work with, I cannot fault her! The whole process has been so easy, great communication and so professional. She has found me my dream role and I cannot thank or recommend her and the team enough!

THANK YOU Annie from office angels I am over the moon!

October 2, 2025
Unprompted review
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Reply from Office Angels

Hi Georgia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

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Rated 5 out of 5 stars

Thank you!

I’m incredibly grateful to Annie for her outstanding support throughout my job search journey. From our very first conversation, she was warm, professional, and genuinely invested in helping me find the right fit. She consistently checked in, offered thoughtful guidance, and made sure I felt confident and informed at every stage of the process.

Her ability to listen, understand my goals, and match me with a role that aligns perfectly with my strengths was nothing short of remarkable. What really stood out was her personal touch - she didn’t just connect me with opportunities, she empowered me to navigate the process with clarity and confidence.

Thanks to her dedication and insight, I’ve landed a role I’m truly excited about. I can’t recommend her highly enough to anyone seeking not just a recruiter, but a true career ally.

September 25, 2025
Unprompted review
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Reply from Office Angels

Hi Liezl, thanks for the great review! It's great to hear how Annie assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Mackia from the Bristol branch was very…

Mackia from the Bristol branch was very helpful in helping me secure my new role. The process was straightforward and she was easy to communicate with.

September 15, 2025
Unprompted review
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Reply from Office Angels

Hi Cameron, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

A brilliant experience with Office…

A brilliant experience with Office Angels. Quick onboarding and always so responsive and helpful!

September 26, 2025
Unprompted review
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Reply from Office Angels

Hi Lucy, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

5 STARS - Hayley and Kerry…

I cannot recommend Hayley and Kerry from Office Angels, Brentwood enough. They were amazing throughout my job search; reliable, approachable, and genuinely supportive. Their friendly communication and consistent check-ins made all the difference. Thanks to their guidance, a temporary role has now become a permanent position, and I couldn’t be more grateful!

September 25, 2025
Unprompted review
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Reply from Office Angels

Hi Tb, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

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Rated 5 out of 5 stars

The Office Angels team are fantastic

The Office Angels team are fantastic. Approachable, proactive and supportive, a special thank you to Laura for supporting me throughout my time at Office Angels!

September 25, 2025
Unprompted review
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Reply from Office Angels

Hi Charlotte, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

I’ve had such a positive experience…

I’ve had such a positive experience with Office Angels. Their service is professional, efficient, and reliable. In particular, I want to highlight Scarlet, Rosie and Lily, who have been absolutely exceptional. They are proactive, always keeping in touch, and consistently booking me into great opportunities. Their support and communication have made the process seamless and stress-free. I truly appreciate their dedication and would highly recommend Office Angels to anyone looking for a recruitment agency that genuinely cares about their candidates. I have been working consistently for over 1yr.

July 24, 2025
Unprompted review
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Reply from Office Angels

Hi Cecilia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Great to work for

I have been temping with OA branch In Holborn recently. Scarlett my temp consultant has been super helpful and responsive in finding me ongoing assignments. I am keen to continue temping with Office Angels

June 2, 2025
Unprompted review
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Reply from Office Angels

Hi Ashley, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

I’ve had the absolute pleasure of…

I’ve had the absolute pleasure of working with Scarlett, and I can honestly say she has been nothing short of incredible from day one. She took the time to truly understand my goals and the dream role I’ve been aiming for, while also thoughtfully presenting me with temporary opportunities that not only keep me going but are genuinely enjoyable and well-suited to me.

What stands out most is her personal touch—Scarlett always checks in, keeps me updated, and makes the whole process feel welcoming, supportive, and kind. It never feels transactional; it feels like having someone genuinely on your side. Our relationship has been both professional and warm, and I couldn’t be more grateful for her guidance, encouragement, and commitment.

I’d highly recommend Scarlett to anyone looking for a recruiter who not only delivers results but also makes the journey a positive and uplifting experience.

Monika x

September 23, 2025
Unprompted review
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Reply from Office Angels

Hi Monika, thanks for the great review! It's great to hear how Scarlett assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

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Rated 5 out of 5 stars

Quick, Easy and Reliable

Nicole from the Taunton branch really saved the day when I was struggling to find a job through being made redundant. She gave me the time of day and fully understood with what I was looking for. Nicole and the team are really fantastic with communication and don't cut you up when talking to you always know there understanding with what your requirements are. I highly recommend Office Angels especially the Taunton branch.

August 14, 2025
Unprompted review
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Reply from Office Angels

Hi Alex, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

A brilliant recruitment agency to work for

Office Angels have helped me to secure an interesting ongoing Administration role. The candidate consultants are positive and helpful, and the whole process including registration, assignment confirmation and pay has been very efficient. Caitlin has been a consistent and supportive line manager within my current role where I am becoming permanent.

September 6, 2025
Unprompted review
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Reply from Office Angels

Hi Abby, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Amazing! Helped me land my first graduate job!

I recently found a job using Office Angels and I couldn’t recommend them enough.
Sarah from the Brentwood office
couldn’t have been helpful, from explaining the job to interview prep, I was given great advice which was extremely helpful as a recent graduate trying to find my first job in the industry.
I can’t say thank you enough!

September 3, 2025
Unprompted review
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Reply from Office Angels

Hi Lucy, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

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