Office Angels Reviews 

952
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, friendly, and supportive throughout the entire job search process, ensuring candidates feel always truly valued. People note that daily communication is always consistently clear, and the dedicated team makes finding a new role remarkably smooth, comfortable, and reassuring. However, some people mentioned experiencing poor support and unprofessional behavior from certain staff members during their work assignments. A few other people also felt that various recruiters made very big promises but quickly disappeared or failed to follow through with proper assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely supportive, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting supportive... See more

Service

Consumers find service to be positive, highlighting brilliant support that makes the entire process easy and... See more

Customer communications

Users describe positive interactions with customer communications, highlighting quick responses and ongoing... See more

User experience

People report positive experiences with user experience, highlighting an extremely user-friendly portal and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rathe... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(952)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From application to job offer in less than 48 hours

From sending in my CV to being offered the role took less than two days. The efficiency and organisational skills displayed by Michelle Jackson from the Leicester office ensured my application was swiftly processed to enable me to attend an interview the next day. Her honesty and advice, I believe, fast tracked my success. Would recommend highly.

July 15, 2025
Unprompted review
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Reply from Office Angels

Hi Dawn, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

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Rated 5 out of 5 stars

Best Agency Around.

Michelle and the team are absolutely amazing. I've got a great job now, thanks to Office Angels Leicester! I couldn't have asked for anything more, thank you so much!!!

July 8, 2025
Unprompted review
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Reply from Office Angels

Hi Richard, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Fantastic Service

Sera and Charlotte were fantastic. From my initial enquiry regarding a position that l sent my CV in for, to helping me gain a new role. They provided an excellent service from start to finish.
I highly recommend uperspective candidates to contact Office Angels if they are seeking a new opportunity.

July 1, 2025
Unprompted review
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Reply from Office Angels

Hi Vicky, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

My experience with Steph and the team…

My experience with Steph and the team has been 100% positive. Great communication and quick turnaround with any queries. Always paid on time and the online Connect community website simple to use and submit timesheets etc. Great range of temp opportunities

July 2, 2025
Unprompted review
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Reply from Office Angels

Hi Gail, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future

Rated 5 out of 5 stars

Office Angels get it right every time

My experience temping with Office Angels has exceeded all my expectations. They certainly do everything they say they do. Every assignment I have had was a perfect match and the support I received before, during and after was incredible. My thanks go to the wonderful team Amy, Carol, Victoria, Laura, all past and present too! I have had the time of my life and now I am settled in a permanent role in an amazing place that suits me to perfection! Thank you❤️

June 17, 2025
Unprompted review
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Reply from Office Angels

Hi Maureen, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

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Rated 5 out of 5 stars

Amazing!

Office angels have helped me out massively! Especially Jess at the south coast branch. Jess has made the whole experience so easy and smooth sailing from start to finish and they have put me in a job without any fuss or stress. I would definitely be getting back in contact when needed and would recommend to all! Xx

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Jess has been amazing and supportive

Jess has been amazing and supportive, got me into a great role quickly and it's a fantastic fit. Highly recommend Office Angels and especially Jess.

June 12, 2025
Unprompted review
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Reply from Office Angels

Hi Mitch, thanks for the great review you took the time to write for us! It's great to hear how Jess assisted you. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!

Rated 5 out of 5 stars

Hayley was THE BEST

Hayley was THE BEST
Hayley spent 2 weeks helping prep me and place me at a company and in a role that spoke to all of my previous experience! Thank you ☺️

June 9, 2025
Unprompted review
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Reply from Office Angels

Hi Ruby, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Excellent experience!

The team were amazing! Taking into account what I was looking for short and long term- they worked quickly, were responsive and kept me up to date along the way. Most of all they were friendly and no question was too much for them.

June 3, 2025
Unprompted review
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Reply from Office Angels

Hi Ellyce, thank you so much for taking the time to write a review. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

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Rated 5 out of 5 stars

Amazing service!

If you need a temp job quickly, then contact Office Angels. I registered with them on a Thursday and started a temp role on the following Monday. Morgan is professional, efficient, kind and overall, amazing at her job! Couldn't recommend more highly!

May 30, 2025
Unprompted review
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Reply from Office Angels

Hi Louisa, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

True Office Angels…

Fionnuala contacted after finding my CV online regarding a vacancy she had on mind. Fionnuala took the time to get to know me and understand what I was looking for. She advised me on my CV, and discussed potential roles. Fionnuala was friendly, supportive, and help rewrite my CV. Fionnuala also introduced me to Sera as she had a role that was of interest. Sera was also enthusiastic, friendly and supportive. I was only contacted by Fionnuala just over 3 weeks ago, I had an interview yesterday and today with Fionnuala and Sera's help I have been offered the position. I have been job hunting for nearly 3 months and only wish I had contacted these Office Angels sooner, great team can't thank them enough.

May 23, 2025
Unprompted review
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Reply from Office Angels

Hi Lisa, thanks for the great review you took the time to write for us! It's great to hear how Fionnuala assisted you. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!

Rated 5 out of 5 stars

Five stars don’t do them justice!! :)

I had the most amazing experience with Office Angels, particularly with Hayley and Fionnuala, who were nothing short of exceptional throughout my job search journey. From the very beginning, they were friendly, professional, and incredibly supportive.

They arranged interviews, prepped me thoroughly, provided valuable feedback, and offered constant encouragement that truly boosted my confidence. Their guidance made such a difference - I felt well-informed, at ease, and genuinely supported every step of the way.

What really stood out was how personal the experience felt. Hayley and Fionnuala checked in regularly, even after the interviews, to continue offering support and encouragement. It’s clear they genuinely care and go above and beyond for the people they work with.

Thanks to their dedication and help, I’ve landed a fantastic role that I’m really excited about, and I honestly couldn’t have done it without them. I’m so grateful to have had them in my corner and would highly recommend Office Angels to anyone looking for their next opportunity. Thank you so much again!

May 15, 2025
Unprompted review
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Reply from Office Angels

Hi Megan, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Thank you :)

I’d like to thank all the girls at Office Angels but especially Sera!

Sera has been incredible from the moment she first called me about the job opportunity right through to delivering the amazing news that I got the job. I truly appreciate all her support and guidance throughout the process—it made a real difference. Xx

May 9, 2025
Unprompted review
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Reply from Office Angels

Hi Charli, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck in your new role!

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Rated 1 out of 5 stars

Incredibly unpleasant staff in my experience

Multiple completely ignored emails over the space a nearly a month. Then spoke to multiple individuals over the phone who proceeded to talk over me, raise their voice and were incredibly rude and unhelpful before hanging up on me. Actually shocked at how unpleasant the experience was.

May 9, 2025
Unprompted review
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Reply from Office Angels

Hi Lynne, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via generalenquiries@office-angels.com. Thank you.

Rated 5 out of 5 stars

I’d like to give a huge shoutout to…

I’d like to give a huge shoutout to Millie Kanabar and the amazing team at Office Angels Watford! They got me sorted with a new role within just a few days of joining. Throughout the process, they were incredibly friendly, professional, and kept me updated every step of the way. I’m excited to start my new role next week! Thank you so much – I highly recommend them!

May 2, 2025
Unprompted review
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Reply from Office Angels

Hi Sadia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 1 out of 5 stars

I call today and some one there …

I call today and some one there working in the office took me she have TWO jobs one working and the warehouse and the other position is driving so I told her I was interested in the driving position and she transferred me to another department and the person didn't pick up the call, so I call back and Riley or Reilly the name of the person answer the phone told me the driving position its not available, She kept cutting me off when I was talking to her I asking her if any other jobs Available and she saying no nothing is available!, When I spoke to the first person she told me they have TWO positions available to start,VERY BAD ACTITUD from HER!

May 1, 2025
Unprompted review
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Reply from Office Angels

Hi Michel, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via generalenquiries@office-angels.com. Thank you.

Rated 5 out of 5 stars

I was contacted by Issy

I was contacted by Issy, she is such an amazing person easy to talk to and very patient. Got the job and very happy, will definitely recommend friend looking for a new role to Office Angels. Stay blessed you all and keep the good work.

April 29, 2025
Unprompted review
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Reply from Office Angels

Hi Umubah, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

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Rated 5 out of 5 stars

I had such a fantastic experience with…

I had such a fantastic experience with Office Angels Wimbledon and Kingston, especially with Joan, who supported me through every step of the recruitment process. From our first conversation, Joan was incredibly kind, professional, and genuinely invested in helping me find the right role. She kept in regular contact, offered great advice, and always made me feel like I was in safe hands.

Thanks to her guidance and support, I’ve now secured a permanent position that I’m really excited about. I couldn’t have asked for a better recruiter. I wholeheartedly recommend Office Angels—and especially Joan—to anyone looking for a new opportunity.

Thank you again for everything!

April 17, 2025
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Reply from Office Angels

Hi Emily, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Very professional

I would definitely recommend Office Angels. My experience with Morgan was seamless from start to finish. They are friendly, professional and always keep you updated.

April 10, 2025
Unprompted review
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Reply from Office Angels

Hi Sharon, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

I can’t recommend Hayley enough!

I can’t recommend Hayley enough at Office Angels Brentwood. From the start she was so friendly and really made me feel comfortable and understood being a bit nervous going back into work after a long maternity leave, she put me at ease straight away and really helped boost my confidence and gave me lots of really useful advice and practice to help me to be successful in my job search. Hayley really understood what I wanted from a company a role and matched me perfectly into the job I’m doing now at a lovely company. Thank you so much Hayley for everything I’m so grateful I had you, you made the whole experience and outcome even better than I hoped,

July 4, 2024
Unprompted review
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Reply from Office Angels

Hi Lucy A, thanks for the great review! It's great to hear how Hayley assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

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