My items arrived in Ireland 2 days after ordering and they are beautiful! Very high quality and the sizing is perfect. I could not find these items anywhere in Ireland or the UK, so I was thrilled to... See more
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It’s been almost 1 year !! No shoes no refund !! Stalling me every single time! We sent to accounting Blabla !!! Massive scam! Stay away don’t buy from them! I lost 250 fr! Don’t do the same mistake I... See more
I received my order in Fedruary, and returned 2 pairs of shoes also in February. Since then , I have never received a refund!!!! I keep sending emails, they keep apologizing and tell me they will remi... See more
Company replied
1. Ordering online was good, however I was advised expected delivery that there were missing details in what I filled up and had to pick up the order elsewhere. Google maps showed place was open at 4... See more
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Breach of guidelines
The quality of the shoes are first…
The quality of the shoes are first class, both my wife and daughter who have small feet sizes 33 and 35 respectively love your shoes. However, your return policy is rather disappointing. The cost to return a pair of sandals my wife recently ordered, but did not fit correctly cost as much as the sandals themselves. I understand that Switzerland is not in the EU and this may complicate agreements with courier companies, but please investigate if a more efficient return process can be found.
April 8, 2024
Reply from nada
Hello Mischa,
Thank you for your review.
Regards
Okaaspains´sTeam
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I am surprised at the quality of the…
I am surprised at the quality of the shoes. I was expecting a good quality show. I could have purchased these on Amazon for half the price. The shoes are thin, with cheap material and with glue clearly seen on the bottom.
February 2, 2024
Reply from nada
Hello Aliya,
we are sorry for hearing that you are not happy with the prduct. If the they dont like you, you can return them.
Thank you for your revier.
Regards
Okaaspain´s Team,
Very happy!
The sandals that i ordered are gorgeous and very good quality and they arrived very fast. First time ordering from Okaa and it won´t be the last!
February 1, 2024
Reply from nada
Hola Filipa,
Thank you for your review.
Regards,
Okaaspain´s Team.
Reply from nada
Many thanks Linda for your review and your kind words. Have a nice day.
Beautiful product
Beautiful product , soft light weight child’s shoes . Am elated to have found this site .
Service cannot be faulted . I ordered shoes on Thursday and they arrived on the following Sunday … from Spain to Australia .
Shoes are durable , they can be cleaned and always look brilliant .
January 31, 2024
Reply from nada
Hello Vanda,
Thank you for your review.
Regards
Okaaspain´s Team.
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Excellent service and lovely quality…
Excellent service and lovely quality products. Only downside is the international postage cost which is €15, very expensive. I was stuck so had to pay on this occasion.
January 15, 2024
Reply from nada
Hello Julianne,
Thank you for your review.
Regards
Okaaspain´s Team
Reply from nada
Hola Helder,
Muchas gracias por tú valoración y por dedicarnos unos minutos de tú tiempo.
Un saludo
El Equipo de Okaaspain.
Reasonable price excellent delivery
January 11, 2024
Reply from nada
Hola Helen,
Muchas gracias por tú valoración y por dedicarnos unos minutos de tú tiempo.
Un saludo
El Equipo de Okaaspain.
Its not possible have a response
Its not possible have a response. I I need ti make a return that was stoped and dont respond to my emails
January 2, 2024
Reply from nada
Good morning Alexandra, my colleagues have responded to your emails, on January 9 and January 12, please check your spam or unwanted email. The transport agency has picked up your return on two occasions, with no results.
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Very high quality and fast delivery
Very high quality and fast delivery! Very happy with my purchase!
January 2, 2024
Reply from nada
Many thanks for your review. We wish you a nice week.
Wrong colour, no compensation and sarcastic customer care
Sent me the wrong colour and couldnt send me the right colour in time for the event. As compensation offered me the possibility to wear the shoes, which wouldn’t make sense because if my problem was that the colour wasn’t the one needed. Didn’t offer me any kind of discount or compensation in the end. Won’t order again.
Ended up answering me in a sarcastic way saying my discount compensation was already on the website as they are on sale
December 27, 2023
Reply from nada
Hello Ines,
The discount or compensation is already on the web side, we have up to -50% off in all the web.
You can take the advange to those offers.
Regards
Okaaspain´s Team.
Rápida entrega y sin incidencias
December 4, 2023
Reply from nada
Hola Natalia,
Muchas gracias por tú valoración y por dedicarnos unos minutos de tú tiempo.
Un saludo
El Equipo de Okaaspain.
Reply from nada
Hello,
Thank you for your review
Regards
Okaaspain´s Team
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I always have a good experience
I always have a good experience. Shipping to the United States is always fast. The shoes are always the best quality and fit perfectly. Just measure your child's foot and go with the listed size that corresponds to the measurement of the foot. For some shoe styles it will be a different size. Focus on the cm of your child foot to choose the size.
December 15, 2023
Reply from nada
Hello Waliya,
Thank you for your review.
Regards
Okaaspain´s Team
Reply from nada
Thank you fr your review.
Regards
Okaaspain´s Team ,
The shoes had flaws and I disagree with…
The shoes had flaws and I disagree with your review.
You should have taken responsibility for returning the non-compliant pair. Which you did not accept.
I think this is the last time I order from your site
November 27, 2023
Reply from nada
Hello Antooine,
You sent us photos of a shoe refering a defaul in the leather, which the quality department said this is not a default and you can return it if you do not like it, or fit you.
Regards
Okaaspain´s Team.
It’s worth it.
Absolutely beautiful shoes and bow. Socks were soft and thin that suitable for the shoes and outfit. Price is just right. Shoes smells good too. Highly recommend.
November 22, 2023
Reply from nada
Hello Mae,
Thank you so much for your review.
Regards
Okaaspain´s Team
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Reply from nada
Many thanks MARGARIDA for your review and your king words. Have a nice week.
Good good good
October 26, 2023
Reply from nada
Many thanks Kaile for your review and your kind words. Have a nice week.
Lovely quality and gorgeous classic look
Lovely quality and gorgeous classic look as always
October 20, 2023
Reply from nada
Many thanks Janice, for your review and your kind words.
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