Sadly there is a NO STAR as this is what they deserve. Completely disgraceful and horrible service for overpriced throw away fashion!! Learned a lesson…DONT ORDER!
Company replied
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See what reviewers are saying
Original, fun, affordable products, and incredibly helpful and kind staff! At those prices, it's foolish to think of buying Gucci clothes; you just have to pay attention to the sizes. But I personal... See more
Company replied
Shipping took extremely long. When it arrived, the product was drastically undersized. The supposed "embroidery" bore no resemblance to the (probably AI generated) photo on the web site and was act... See more
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This company is a crock! The products are not what they appear to be in the advertisement. Cheap materials used, sizes inaccurate & when you want to return, they will offer you half the amount you pai... See more
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Company details
Written by the company
Nice to meet you, my name is Okaywear.Mainly do men's unique clothing and shoes online store.We use high-quality raw materials for production, to provide customers with high-quality and comfortable clothing, determined to be easy to wear, fashion, is an essential item in the wardrobe, so that every elegant man is worthy of favor.
Contact info
Hong Kong
- support@okaywear.com
- www.okaywear.com
1.6
Bad
128 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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One of the worst clothes I have ever…
One of the worst clothes I have ever touched in my life, poorly constructed. Wrinkles right away, it feels like paper, the worst quality and the return policy is actually not a return they only give you 40% of the value in a coupon to buy even more newspaper clothes. STAY AWAY from this company Renamed NOTOKAYWEAR
April 15, 2024
Unprompted review
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This site is a complete scam
This site is a complete scam! Do Not Order from them!
USPS says package was addressed to a Los Angeles address and was never sent to my home state. They claim they had a incomplete address and package was returned and destroyed. Every time I contact them they produce fake USPS shipping info.
April 8, 2024
Unprompted review
I was so excited to find the jumpsuit…
I was so excited to find the jumpsuit on your website, I ordered the item assuming I would have the order with in 7 days, as of now the item still haven’t shipped. I see several item I like and want. I don’t like the shipping process. Need to offer next day delivery or 48 hr delivery.
March 23, 2024
Unprompted review
Reply from Okaywear
Hello,
We are sorry for any inconvenience caused by the delay. Should you have awaited your order for a while without any update, please check if your order is a pre-order via the item title first, then contact our customer service team at the address provided below to inquire about its shipping time. We will be responding in a few business days.
Regards,
No item, no communication, no nothing!
I ordered a jacket from your company on 02/11/24, for a specific event which has now passed. I haven’t received any updates, I haven’t gotten any notifications on where my item is currenty. I had to go out and spend more money and buy another jacket, because the one I ordered from you hasn’t arrived and STILL hasn’t been shipped. I want a full refund! This is ridiculous!!!
February 11, 2024
Unprompted review
Reply from Okaywear
Hi
We deeply apologize for any inconvenience caused by the delay in shipping. We recently are experiencing a backlog in our factory so some orders might be postoned in shipping.
Should you have awaited your order for a while without any update, please check if your order is a pre-order via the item title first, then contact our customer service team at the address provided below to inquire about its shipping time. We can be contacted via email at support@okaywear.com. We will be responding as soon as we can.
Kind regards,
St Patrick Day Blazer
I ordered a blazer for St Patrick day and I received it after the date which would be ok because I can wear it next year but the print in the blazer was no consistent like the blazer shown on the website I hope I can get one to reflect the website picture so I can actually wear it next year Thank you
March 20, 2024
Unprompted review
Reply from Okaywear
Hi
Thank you for your feedback. In this case you can contact us at support@okaywear.com to deal with it. We will be responding as soon as we can. We appreciate your patience and understanding regarding this matter. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Kind regards,
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Always you are for the buyers
March 8, 2024
Unprompted review
Communication and size concerns
Description of size differences should be clearly communicated, if item ID not available their to be better communication and primot notification A person should have to reach out in order to rectify a problem that was the companies fault
July 10, 2023
Unprompted review
Reply from Okaywear
Dear Joseph,
Thank your for taking the time to share your feedback with us. We apologize for any inconvenience caused by the lack of clear communication regarding size differences or item ID not available.
Your experience will be documented and shared with our team to improve our services and enhance the overall customer experience.
Should you have any follow-up questions, please feel free to contact us.
Faithfully,
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