Old Creamery Furniture Reviews 

124
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The furniture is beautiful, solid wood expertly made. Delivered with care to the room of my choice and was so easy to arrange delivery and they were so good and communicating too. Would full recommend... See more

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Rated 5 out of 5 stars

Service in store was good Delivery was a lot faster than we were initially advised Delivery was well communicated Delivery drivers were prompt and very good Furniture is perfect

Company replied

Rated 5 out of 5 stars

I buy large quantities of oak furniture for my rented properties. I have tried to buying furniture from the high street brands, that advertise on TV, and all have let me down in the past with very la... See more

Company replied

Rated 5 out of 5 stars

great product range we always find something different each visit very helpful staff

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Kitchen Furniture Store
  4. Living Room Furniture Store
  5. Sofa Store

Written by the company

Tucked away in the heart of the West Country, Old Creamery Furniture is a fantastic family-run business that has been helping folks across Somerset, Devon, and Dorset furnish their homes for years. With welcoming showrooms in the county towns of Yeovil and Taunton, alongside their comprehensive online shop at www.oldcreameryfurniture.com, they pride themselves on delivering good old-fashioned customer service paired with top-quality pieces. It’s the sort of reliable local retailer where you can pop in, have a gander at the room displays, and take your time choosing without any high-pressure sales nonsense. Whether you’re after a comfy new settee for the lounge or a complete overhaul of your dining room, they’ve got you sorted. Their living room ranges are brilliant, featuring plush fabric sofas, leather recliners, and sturdy oak coffee tables. They champion some of the finest British and European heritage brands available—including Parker Knoll, ercol, G Plan, Duresta, and Himolla—so you know you’re investing in furniture that's properly built to last. When it's time to spruce up the bedroom, they offer a cracking selection of painted wardrobes, solid oak chests of drawers, and brilliant pocket-sprung mattresses from Hypnos to ensure a decent night’s sleep. They even supply gorgeous, handcrafted solid wood kitchens, alongside extending dining sets that are just the ticket for a family Sunday roast. What really sets Old Creamery apart is their fuss-free approach to getting your items home. If you're in a hurry, you can nip down to their main warehouse on the Lynx Trading Estate in Yeovil for same-day collection. Alternatively, for locals in the tri-county area, their delivery lads offer a premium "Full Install" service. They’ll bring the furniture right into your room of choice, get it all set up, and leave you ready to put your feet up with a well-earned cuppa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

13 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Product Poor Customer Service

I placed the order online & despite the item being back ordered my card was still charged. I did feel I had to chase the order & even when my sideboard was expected to arrive it was delayed a further two weeks.
This is the third piece of furniture I've bought from the Old Creamery but the first online purchase. I've never had a problem in store where I've received good customer service.

April 15, 2014
Unprompted review
Old Creamery Furniture logo

Reply from Old Creamery Furniture

Thank you for your comments.

I am sorry that we did not meet with your expectations this time. We do try to keep high stock levels on the key products, like the sideboard you ordered, but were caught out in this instance and obviously did not communicate with you effectively.

I hope that you give us another chance to get it right in the future.

Kind regards,

Luke
The Old Creamery

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Rated 5 out of 5 stars

Good value and great quality

We have been very pleased with our kitchen cabinets, the old creamery have been a no fuss company and we have been impressed with the quality of the kitchen units. everyone loves our kitchen!

April 15, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service. Recommended.

We bought 3 items for my sons bedroom. They were delivered and installed in the room very efficiently.
A few days later we noticed a problem with the wardrobe door shutting. The customer service dept. was excellent and arranged without question for a replacement to be delivered the following week.
Very pleased with the quality of the furniture (Lisbon) and the customer service.

April 15, 2014
Unprompted review

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