olfactoryfactoryllc.com Reviews 7,238

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,903 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often noting they are the best available for authentic products, including niche fragrances. People frequently highlight the extremely quick and fast shipping, with many receiving their orders within a few days. The products are consistently described as 100% authentic and of high quality, often arriving perfectly packaged. Reviewers also appreciate the impressive selection of fragrances and the overall excellent service provided by the company. However, some customers also noted issues with shipping and tracking, mentioning that delivery could take longer than expected. A few other people also felt that some products arrived defective or leaking, leading to a loss of product. There were also concerns from some reviewers about the authenticity of certain products, describing them as smelling flat or like alcohol.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the extremely quick and fast shipping,... See more

Price

Customers had positive experiences with price, consistently praising the excellent and unbeatable prices on... See more

Quality

Users describe positive interactions with quality, consistently praising the authenticity and high standard... See more

Service

Customers consistently note positive experiences with service, often praising its speed, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely quick shipping. no drama. excellent price on some brands. authentic perfumes. fast response. bought 4 times from them within 6 weeks and will buy again without a second hesitation.

Company replied

Rated 5 out of 5 stars

Im so happy I found olfactory best prices with best delivery times— Great selection too. They seem to have what you want when other discounters don’t. Also, I know I mentioned this but way better pric... See more

Company replied

Rated 5 out of 5 stars

I wanted a perfume out of stock. I signed up for email notifications and was notified shortly thereafter that the perfume was available. I bought it at a great price. It's much more expensive in Europ... See more

Rated 5 out of 5 stars

First time trying this company after reading review on Trust Pilot. I must say, they are genuine and the perfumes are 100% authentic and far cheaper than other stores like Jomashop or Fragrance net.


Company details

  1. #1 of 54 best companies in Perfume Store
  2. #1 of 34 best companies in Cosmetics and Perfumes Supplier

Written by the company

At our fragrance company, we offer a wide selection of high-quality scents for both men and women. From classic, timeless fragrances to the latest and greatest in designer perfumes, we have something for everyone. But what really sets us apart is our commitment to fast and reliable deliveries. No matter where you are in the United States, we'll get your order to you as quickly as possible. In addition to our wide range of popular fragrances, we also specialize in niche perfumes that are hard to find elsewhere. Our team of experienced buyers scours the globe to bring you the finest and most unique scents, so you can discover something truly special and one-of-a-kind. But we don't just stop at offering a great selection - we also strive to offer the lowest rates possible. We know that fragrance can be a luxury item, so we want to make it as affordable as possible for our customers. That's why we work hard to negotiate the best rates with our carriers and pass those savings on to you. So if you're looking for a fragrance company you can trust to deliver both quality and value, look no further. We've got you covered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Rated 5 out of 5 stars

OlfactoryFactoryLLC exceeded my…

OlfactoryFactoryLLC exceeded my expectations. They had the best price I could find on MFK Baccarat Rouge 540 Extrait, along with a great selection of samples. Shipping was incredibly fast, and everything arrived securely packaged and well protected. The products were exactly as described, and the entire shopping experience was smooth from start to finish. Highly recommend for anyone looking for authentic fragrances, great prices, and outstanding service!

June 4, 2026
Rated 5 out of 5 stars

Really enjoyed this fragrance

Really enjoyed this fragrance. The rose is done very well—not too strong or overpowering. It smells clean, smooth, and lasted most of the day on me. I’ve gotten a few compliments wearing it and would definitely buy it again. Shipping was fast, and the bottle arrived well packaged and in perfect condition.

June 2, 2026
Rated 5 out of 5 stars

BEST PRICES, SELECTION, AUTHENTICITY, SPEED OF DELIVERY

I’ve never had a bad experience with Olfactory, and at this point I’ve purchased around 10–15 bottles from them without a single issue. As someone who is very particular about authenticity, presentation, and overall quality, I can confidently say everything I’ve received has been sealed, genuine, and exactly as expected. Shipping is consistently fast, which is a huge plus when you’re eager to add something new to your collection.
What really stands out is their selection—it’s honestly dangerous if you’re into fragrances the way I am. There’s always something new or hard-to-find that pulls you in, and I regularly have to stop myself from overloading my cart because both my budget and shelf space have limits. If you have any hesitation about pricing, authenticity, or delivery, you really don’t need to. Olfactory has been top-tier across all three in my experience, and it’s easily one of the best fragrance retailers out there, and with the loss of Venba to retail pricing,this might be the last... Happy hunting.

June 2, 2026
Rated 2 out of 5 stars

Product is great. Tracking, not so much

Product is great, Aquo Di Gio Parfume. However the time it takes to pull the order pack the order and ship the order is quite a bit lengthy. On top of taking so long to receive the order, the tracking system might as well be nonexistent because it always says waiting to receive package. Call the company and no help. Standard excuse is they have 9 to 16 days to fulfill the order. That's it. No...I apologize for the inconvenience let me see what I can do. Nadda. Nothing. Again get Product. Lowsey shipping and tracking. All depends on if you don't care how long it takes to get to you.

June 5, 2026
olfactoryfactoryllc.com logo

Reply from olfactoryfactoryllc.com

Hello,

Thank you for taking the time to share your feedback. We are glad to hear that you were happy with the fragrance itself.

We would like to clarify that all orders are typically processed and shipped within 48 hours of being placed, and tracking information is automatically sent to the email address associated with the order once the shipment has been dispatched. In some cases, carriers may take additional time to scan and update tracking information after the package has left our facility, which can result in delayed tracking updates.

After reviewing our records, we were unable to locate any inquiry regarding a delay with this order. Had we been contacted, we would have been happy to review the shipment status and provide any available updates.

We appreciate your feedback regarding the tracking experience, as it helps us identify areas where we can continue to improve. If you have any outstanding concerns or would like us to review your order further, please feel free to contact us at help@olfactoryfactoryllc.com, and we will be happy to assist.

Kind regards,
Olfactory Factory LLC

Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first. I have now made 2 purchases and the delivery time is always fast. You’ll get your package within a week. The prices are great too.

June 5, 2026

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