I had the absolute BEST experience with Paloma at Oliver Jewellery!! She is so warm, always patient and genuinely lovely to work with from start to finish. I was making a pretty big purchase and never... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oakville person 5 Stars all thee way. Web site easy to navigate, ( you don't have to be tech savvy). Transaction smooth, delivered a day later. Delighted with item. Yes I will most definitely... See more
There was a slight delay in getting my item shipped, maybe impulse shopping on a weekend is not the best idea! But once we get the bracelet to ship, everything is perfect - friendly service by... See more
I love that I can see all the bags and jewelry up close and feel the merch. The customer service team are all very knowledgeable about their inventory. I always feel welcomed and enjoy my shopping... See more
Company details
Written by the company
Oliver's is a trusted family-owned business, proudly serving customers since 1971. We specialise in buying and selling authenticated pre-owned luxury jewellery, luxury watches, designer handbags, and accessories, offering exceptional value with pre-owned luxury at up to 90% off. Shop iconic brands including Cartier jewellery, Louis Vuitton purses, Tiffany & Co., Hermès handbags, Chanel, Rolex, Omega, Van Cleef & Arpels, Gucci, and more. Our mission is to be the most trusted destination for authenticated luxury. Whether you're buying your next investment piece, selling luxury jewellery or watches, or looking for a pre-owned designer handbag, we provide honest advice, expert knowledge, and complete transparency at every stage. Every item is professionally authenticated and carefully inspected, giving you confidence in every purchase. We believe luxury shopping should be clear, respectful, and pressure-free. Our experienced team takes the time to understand your needs, answer every question, and help you make informed decisions without sales pressure. For over 50 years, our reputation has been built on trust, integrity, and exceptional customer service. Every client is treated with patience, respect, and genuine care because long-term relationships matter more than short-term sales. At Oliver's, you can buy and sell luxury with confidence, knowing authenticity, value, and outstanding service always come first.
Exceptional Service
Written by the company
- Luxury service comes as standard.
- We believe every customer deserves patience, respect, and genuine care, creating a relaxed experience with no pressure to buy or sell.
AUTHENTICITY IS EVERYTHING
Every item is expertly authenticated, so you can shop with complete confidence.
Our in-house team of gemologists, horologists, and luxury brand authenticators carefully inspect every item before it is offered for sale. With decades of experience and hundreds of items authenticated each day, we apply rigorous standards to verify authenticity, quality, and condition. Every piece is thoroughly vetted, giving you complete confidence that your purchase is genuine and exactly as described.
Contact info
88 YORKVILLE AVE, M5R 1B9, Toronto, Canada
- 4165465060
- info@oliverjewellery.ca
- www.oliverjewellery.ca
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery service,product
June 20, 2026
Easy shopping
I have now purchased a Chanel bag (great price, authenticity verified) and a ring. Easy to purchase, timely (free local) delivery, products as presented online.
June 20, 2026
Amazing Service and Products
Everything was Great the salesgirl was pleasant and friendly; the Louis Vuitton Monogram Etui Voyage Pm I purchased was in excellent condition. Second time making a purchase there. Amazing items at this location.
June 22, 2026
The delivery service was amazing and…
The delivery service was amazing and they made sure we got our hand bag on time . I will definitely order again.
June 20, 2026
Could not be more pleased
This is my first order I’ve received from all Oliver jeweler. I could not be more pleased. It was packaged perfectly. The items were better than described. This is my first of many more purchases.
June 20, 2026
Very nice bag
Very nice bag. The condition was as described. Very good service from Elizabeth.
June 18, 2026
Quality product and service
Quality product and service, exactly as listed on their website.
June 19, 2026
Overall great experience
Overall great experience!
It would be better if more pictures are posted regarding a product. For example if a zipper pull has a tarnish that specific picture should be posted so the customer knows what they are purchasing.
June 19, 2026
Reply from Oliver Jewellery
Thank you for sharing your feedback and for taking the time to leave us a review. We’re so glad to hear you had an overall great experience with us!
We appreciate your feedback regarding product photography and completely understand the importance of having a clear view of every detail before making a purchase. Providing our clients with as much transparency as possible is a priority, and we’ll continue looking for ways to improve the images and details we provide, especially when highlighting specific areas of wear or condition.
Thank you again for your feedback — we truly appreciate it and hope to welcome you back again soon!
Elizabeth
Worth waiting on a queue
Was able to purchase a very nice watch and the sale us without pressure. Finally chose one if my wishlist marked on their website.
June 21, 2026
Easy and perfect!
Easy. Item better than I imagined.
Arrived packed well, and required signature. Was shy prior, but visited the store on vacation for the first time 2 weeks ago, and felt better about ordering online. Glad I did!!!
June 18, 2026
Purchased a watch online
Purchased a watch online and it was exactly as shown. Very happy with purchase. Spoke to staff(Elizabeth) prior to online purchase, she was very professional and helpful.
Thank You
June 14, 2026
They have amazing customer service and…
They have amazing customer service and fast shipping.
June 17, 2026
What a great way to access luxury!
My request was handled by the person who answered the phone! Thru a series of photos and communication I had a trade value and a purchase complete in just a few hours! Received a shipping label to send in my traded bag and received my purchase to my doorstep in days. What a simple and efficient way to access the luxury market from outside of Toronto! I would highly recommend using Oliver's. Helpful professional staff made this a very simple transaction. I will definitely be making future purchases here instead of online thru other retailers because this transaction was personalized and extremely easy. It was also very convenient to keep business within Ontario & Canada - no worries with shipments, fees, duties possibly from other countries. Happy shopping!
June 12, 2026
First time buyer, excellent customer service
I was interested in purchasing an item from this store. I was unable to go in in person, and received such excellent customer service in the emails we changed, it made me feel comfortable with my purchase.
June 19, 2026
Delayed response to an out of inventory…
Delayed response to an out of inventory item listed as in stock on the website. This was supposed to be a gift.
June 15, 2026
Reply from Oliver Jewellery
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by this experience, especially as the item was intended to be a gift.
We understand how important timing and communication are when purchasing something meaningful, and we apologize that we did not provide a timely update regarding the inventory status of the item. This is not the experience we want our clients to have, and we appreciate you bringing this to our attention.
We are continuously working to improve our processes around inventory accuracy and communication so we can provide a smoother experience moving forward. Thank you again for your feedback, and we hope we have the opportunity to better serve you in the future.
All the best,
Elizabeth
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.