We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, pac... See more
Company replied
I ordered variety boxes of steaks, pork chops, chicken, hot dogs, meatballs and apple tartlets for each of my sons to celebrate the arrival of spring and Easter. It's a gift they love . They were deli... See more
Company replied
Their food has always come fresh and tasty. I purchase all the time around the holidays. My folks enjoy that time, so they don't have to cook before and after the holidays. Plus, depending on a r... See more
Company replied
Company details
- #9 of 16 best companies in Meal Delivery
- #7 of 9 best companies in Butcher Shop
- #33 of 44 best companies in Food Products Supplier
- #2 of 4 best companies in Frozen Food Store
- #5 of 7 best companies in Meat Products Supplier
Written by the company
Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.
Unconditional Guarantee
100% Guarantee Always
Here at Omaha Steaks, we stand behind our products...
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-228-9872.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Contact info
10909 John Galt Blvd, NE, Omaha, United States
- 800-960-8400
- custserv@omahasteaks.com
- www.omahasteaks.com
4.3
Excellent
6K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Omaha Steaks consistently good
Omaha Steaks always has some good sales. The steaks are good, the service and delivery always professional and and efficient.
April 3, 2026
Reply from Omaha Steaks
Thank you so much for your kind words. We’re glad you’re enjoying the steaks and that our service and delivery have met your expectations. Thank you for choosing Omaha Steaks.
Timeliness of the delivery
Timeliness of the delivery, quality of the products received. My only criticism is the amount of mail and emails I get from Omaha on a daily basis.
March 14, 2026
Reply from Omaha Steaks
We’re so glad you’re enjoying the quality and timely delivery! We also understand your concern about the volume of emails and mail, and we'd be happy to change the frequency we send you those. Would you please email us at socialcare@omahasteaks.com with Trustpilot in the subject line so we can help?
The best tasting beef
The best tasting beef, chicken, pork and fish ever! The packaging is great, each individually wrapped and they provide excellent cooking instructions. I found the cost to be reasonable. They also provide sides and desserts, it is very convenient for families and busy individuals.
March 16, 2026
Reply from Omaha Steaks
We're thrilled to hear that you have enjoyed Omaha Steaks! Thank you for sharing this wonderful feedback with us.
Well Deserved Gift
The gift to my son arrived on time and was pleasantly wrapped. A perfect present for a deserving person
March 5, 2026
Reply from Omaha Steaks
Thank you so much for choosing Omaha Steaks! This is so wonderful to hear. We’re really glad it arrived on time and felt like the perfect gift. It means a lot to be part of such a special moment for your son.
Ok but could use some tweeks
I was so excited to finally try omaha steaks and heres the tea. First my steaks were mixed together and not labeled very well. I thought the fillet was top serloin because it had fat on the sides however it was a fillet.the flavor was pretty good, it was tender and i was happy for that. The top serloin was ok. Im not a top serloin fan and this did not change that. The chicken is ok but pretty expensive at this point. The pork chops however are terrible. The Philly meat looks like it is ground meat. The burgers are ok. For delivery they used Roadie. The experience was ok but confusing. You order from a luxury meat service and they are using a delivery service like uber eats. The packaging was also surprising. It was just a bag with foil on the inside. If it was a hot day and i was not home i am not positive that it would have survived the heat of the day. Tbh im not sure that it lived up to its expectations. There is no place on the website for reviews and I had to google to find a place to write a review so others like me could figure out if they want to try. If you are going to try it I recommend all steak or beef. The chops and chicken are not worth it.
Companies who make it hard to write a review are not luxury and I should have realized that when I had to search for reviews. Just because they have been around a while doesn’t mean anything anymore.
I also want to add that after posting this review you can see they responded when I replied to the email christian from omaha social responds and says they cant find my review that they responded to and asked me to take more time and email everything i put here. Lol. It makes me feel like the company is just unorganized. I wrote this review so others who were curious know what to expect. I also tried to view my review but it seems it may be hidden. I wont be usually this company again after this interaction with social care and I will post more reviews on other platforms so others know before wasting their time.
March 24, 2026
Unprompted review
Reply from Omaha Steaks
We're sorry to hear that you're not satisfied and appreciate your honest feedback. Please email us at socialcare@omahasteaks.com with your contact information and order number, and include "Trustpilot" in the subject line. We look forward to assisting you further.
To Whom It May Concern
To Whom It May Concern: I’m usually very satisfied, but my last two orders I was told you didn’t have ribs. That I can’t understand because you are a meat company. I also have not been reimbursed for the ribs I didn’t get. I’m waiting or are you going to send me the ribs? Please let me know. Thank you. Mrs. Barba
March 6, 2026
Reply from Omaha Steaks
We’re sorry to hear about your experience with your recent orders. We understand how frustrating it is to be missing an item, especially since you haven't received an update for your previous order. Please email us at socialcare@omahasteaks.com with “Trustpilot” in the subject line and one of your order numbers so we can look into this and make it right.
Quality for a good price.
February 1, 2026
Reply from Omaha Steaks
We’re glad you’re enjoying the quality for a good price. Thank you for choosing Omaha Steaks!
Stakes are good
Stakes are good. Has little fat on them.
All other food that came looks good.
March 11, 2026
Reply from Omaha Steaks
We're glad to hear you enjoyed most of your order! We apologize that the steaks were a little too fatty. Your satisfaction is our top priority, and we want to make things right. Please email us at socialcare@omahasteaks.com with your contact information and order number, and include "Trustpilot" in the subject line. We look forward to assisting you further.
The fillets were not tender
The fillets were not tender. Very disappointed. They were very marbled and by the time I cut all the fat away there was little meat left.
Also the new packaging, not the styrofoam chests, did not prevent the burgers from defrosting!
February 17, 2026
Reply from Omaha Steaks
We apologize that the fillets did not meet expectations and that your order arrived thawed. That’s not the experience we want for our customers. Please reach out to socialcare@omahasteaks.com with “Trustpilot” in the subject line so we can make this right.
Only one of two gift orders made it to…
Only one of two gift orders made it to the recipient. Tracking was not accurate and in the end - flat out wrong. Attempts to contact the company went unanswered to the point where it was more trouble than it was worth. Been ordering gift boxes for two recipients for 5 years plus - never again..
December 6, 2025
Unprompted review
Reply from Omaha Steaks
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
EVERY ORDER HAS BEEN DELICIOUS*
I've ordered several Gift packages of Steaks and Seafood orders from them and all were delicious and exceptional! They have a variety of meals and dinners for all to enjoy, for any occasion! My family and friends are completely satisfied; including me. Do give them a call or order on line to put in your next meal order! Love them. ;D
March 27, 2026
Unprompted review
Reply from Omaha Steaks
That's what we love to hear! Thank you for sharing this wonderful feedback with us.
Always prompt and professional!
March 14, 2026
Reply from Omaha Steaks
Thank you for sharing this positive feedback!
Omaha Steaks offer some of the best…
Omaha Steaks offer some of the best steaks i have shopped for. I have ordered my steaks online and my order is always packaged so securely I have not had a problem with shipment at all. Omaha Steaks stand behind what they offer and their meals are out of this world good. I have used them for holidays and everyone was happy.
November 26, 2025
Reply from Omaha Steaks
Your fantastic feedback has truly made our day! Thank you for taking the time to share your positive experience with us.
Meat came different stages of unfrozen…
Meat came different stages of unfrozen I don't know what's safe to eat. Absolutely no dry ice left in package
March 27, 2026
Unprompted review
Reply from Omaha Steaks
We’re sorry to hear this and understand your concern. Please provide your address, zip code and phone number so we can look into this for you.
My last two orders have not been frozen…
My last two orders have not been frozen when I received them.
March 19, 2026
Reply from Omaha Steaks
We apologize for any inconvenience you may have experienced. Please send us an email at socialcare@omahasteaks.com with your contact information, order number, and make sure to include "Trustpilot" in the subject line.
My personal shopper makes it very easy…
My personal shopper makes it very easy to shop and I always get my order when promised.
March 15, 2026
Reply from Omaha Steaks
That's what we love to hear! Thank you for sharing this wonderful feedback with us.
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re so glad to hear you’re hooked and have found so many must haves!
My items from Omaha Steaks are always…
My items from Omaha Steaks are always delicious and tasty!
March 3, 2026
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re so glad to hear you’re enjoying your orders and that everything has been delicious and tasty!
Great Service
The person helped on the phone because the virtual order line was not able to find the product and we received all products in the exact time frame stated. Delivery and quality great as always
March 16, 2026
Reply from Omaha Steaks
We’re so glad to hear that! It’s great that the team was able to assist you and that everything arrived on time and as expected. Thank you for sharing your experience!
Reply from Omaha Steaks
Thank you so much! Convenient and delicious is exactly what we strive for, so we’re glad to hear you’re enjoying it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.