We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, pac... See more
Company replied
I ordered variety boxes of steaks, pork chops, chicken, hot dogs, meatballs and apple tartlets for each of my sons to celebrate the arrival of spring and Easter. It's a gift they love . They were deli... See more
Company replied
Their food has always come fresh and tasty. I purchase all the time around the holidays. My folks enjoy that time, so they don't have to cook before and after the holidays. Plus, depending on a r... See more
Company replied
Company details
- #9 of 16 best companies in Meal Delivery
- #7 of 9 best companies in Butcher Shop
- #33 of 44 best companies in Food Products Supplier
- #2 of 4 best companies in Frozen Food Store
- #5 of 7 best companies in Meat Products Supplier
Written by the company
Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.
Unconditional Guarantee
100% Guarantee Always
Here at Omaha Steaks, we stand behind our products...
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-228-9872.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Contact info
10909 John Galt Blvd, NE, Omaha, United States
- 800-960-8400
- custserv@omahasteaks.com
- www.omahasteaks.com
4.3
Excellent
6K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the products are tasty and easy to…
All the products are tasty and easy to prepare. Shipping is when I want.
March 11, 2026
Reply from Omaha Steaks
Thank you for sharing your wonderful feedback with us.
The customer service representative I…
The customer service representative I spoke with solved my problem and answered my concerns politely and efficiently. And, I’ve always gotten excellent products from them as well.
March 14, 2026
Reply from Omaha Steaks
Thank you for sharing this! We’re so glad our team could assist you and that you’ve consistently enjoyed our products.
everything exspecially steak and…
everything exspecially steak and burgers were delicious
March 14, 2026
Reply from Omaha Steaks
Thank you so much! We're thrilled to hear that you enjoyed everything, especially the steaks and burgers. Your kind words truly made our day!
You can count on their delivery to be…accurate and on time.
You can count on their delivery to be on time and everything correct. This is important when you are dealing with food.
March 14, 2026
Reply from Omaha Steaks
We appreciate your feedback. We know how important it is for your food to arrive on time and just as expected, so it means a lot to hear that we’re getting it right. Thank you for trusting us!
Don't like packaging the meat came in
Don't like packaging the meat came in, cardboard box with dry ice, that during the time it arrived to my home had dissolved itself wetting the box, someone wrote in black ink that please refrigerate soon anonymously! Very disspleased with this type of service, other competitors used foam and dry ice combo, i.e. Kansas City Steaks.
March 14, 2026
Reply from Omaha Steaks
We’re really sorry to hear about your experience. Our packaging is designed to keep products frozen during transit, but we understand your concern about the condition it arrived in. We appreciate you sharing this feedback, as it helps us continue to improve. Please email our Customer Care team at socialcare@omahasteaks.com with your order information and include "Trustpilot" in the subject line so we can further assist you.
Efficient and Delicious
Efficient requested timing. Order correct. We already know we find the selections we chose delicious.
March 11, 2026
Reply from Omaha Steaks
We appreciate your confidence in us. It’s great to hear everything arrived as scheduled and that you’re enjoying your favorites!
We called to find out the cause of…
We called to find out the cause of delay in our recent $317 purchase. Simone found the cause immediately and we sent off our check of $9.99 right away. Simone was patient.nonjudgmental, and kind. The boxes arrived unscathed and brought great joy to the family. Thank you.
March 14, 2026
Reply from Omaha Steaks
Thank you for sharing this! We’re glad the issue was resolved quickly and that everything arrived in great condition. It means a lot to know your family enjoyed it!
It was quick and easy
It was quick and easy. I was able to use my points and earned a free ham.
March 14, 2026
Reply from Omaha Steaks
We're so glad to hear that everything went smoothly and that you’re enjoying your rewards. Thank you for being such a valued customer!
We absolutely love your hamburgers and…
We absolutely love your hamburgers and would rather eat them than any other burger.
March 14, 2026
Reply from Omaha Steaks
We love hearing this! We truly appreciate your support and look forward to continuing to deliver your favorites.
It's All Good!
I ordered variety boxes of steaks, pork chops, chicken, hot dogs, meatballs and apple tartlets for each of my sons to celebrate the arrival of spring and Easter. It's a gift they love . They were delivered exactly as promised, and right on time . The guys were pleased and are enjoying their gifts. The only problem ever with Omaha gifts was at Christmas 2025 when an employee typed in a wrong address. Who knows where that package went. Omaha quickly, and with gracious apologies, sent a replacement.
March 11, 2026
Reply from Omaha Steaks
Thank you for sharing your experience! We’re so glad your gifts arrived on time and were enjoyed. We’re also pleased we were able to take care of the issue you experienced before. Thank you for the continued support!
Quality experience
Quality food, on time shipment, on sale, free, shipping, free item!!
March 14, 2026
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re glad you enjoyed the quality, on time delivery, and great offers.
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re glad you found it easy to use.
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. If you hear anything from your recipients please let us know.
Reply from Omaha Steaks
Thanks so much for your note! We’re thrilled to hear you’re always enjoying our products.
I liked the 96Street location
I liked the 96Street location, now I have to drive further I live in Council Bluffs,
Otherwise I like your meat and meat choices.
March 14, 2026
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re glad you enjoy our meat and selections and appreciate your feedback about the location change.
i love the packing of the steaks etc is…
i love the packing of the steaks etc is great. i do miss the styformeboxes. but the food is still freezing when delivered.
March 14, 2026
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re glad you love the packaging and that your food arrives frozen and ready to enjoy.
Easy ordering
Easy ordering. Kept me updated on filling the order and shipping details. Well packaged and kept cold for delivery .
March 11, 2026
Reply from Omaha Steaks
Thank you so much for sharing your experience! We’re thrilled to hear that the ordering process was easy, that you were kept informed about your order, and that everything arrived well-packaged and properly chilled. Thanks for choosing Omaha Steaks.
Very friendly and experienced sales…
Very friendly and experienced sales person would definitely order from you guys again had a wonderful experience
March 10, 2026
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re thrilled you had a wonderful experience and look forward to serving you again!
Reply from Omaha Steaks
Thank you so much for your kind message! We truly appreciate your continued support.
Reply from Omaha Steaks
Thank you for choosing Omaha Steaks. We’re glad our customer service met your expectations and appreciate your feedback about UPS we will pass this on.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.