Ondrive Leasing Reviews 82

TrustScore 4.5 out of 5

4.7

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Company details

  1. Car Leasing Service

Written by the company

Hos OnDrive Leasing er vi specialister indenfor operationel leasing. Vores udvalg består primært af nyere brugte mellemklasse biler der er ideelle til danske familier med behov for flexibilitet og økonomisk tryghed. Netop tryghed er vigtig for de fleste kunder og derfor anvender vi den såkaldte FDM-leasingaftale og til forsikring tilbyder vi attraktive vilkår via Alm. Brand Forsikring.


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4.7

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 1 out of 5 stars

I have leased two cars from OnDrive Leasing. Both arrived with serious faults.

My first car leased from them was an Aiways U5. Throughout the lease it developed a growing list of faults, including recurring door handle failures, charging problems, and eventually simultaneous warnings across ABS, ESC, and the braking system. The authorized workshop in Aarhus was unable to diagnose the car because the Aiways diagnostic tool was offline across the entire country. The unreliability of the brand left me with a car whose safety could not be verified, in winter conditions. After a formal complaint to OnDrive, the lease was terminated early.

I then leased a BYD Atto 3 from them, giving them the benefit of the doubt.

Within the first week I reported that the car was losing around 10% battery every 12 hours while parked. Their response was to suggest I had a scheduled preheating setting active. I did not. Less than a month into the lease, the 12V battery died completely while the car was parked over a weekend. Roadside assistance had to be called twice within 30 minutes.

The pattern across both cars points to the same problem, the vehicles not being properly inspected before they are handed over to customers. All these are problems that a pre-delivery inspection should have caught.

I have nothing against the individual people at OnDrive Leasing, who have generally been extremely helpful and polite. The problem is systemic. The cars are not being properly checked before they are handed over to customers.

March 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

I had the pleasure to deal with Jakob who made the process very smooth and easy for me with his pro-activeness and professionalism. Great service!!

September 6, 2023
Unprompted review
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Reply from Ondrive Leasing

Hi Marios

Thank you for your 5 star review, it means alot to us.
Hope you enjoy your car and always feel free to reach out to us if you have any issues with the car.

Best Regards
Team Ondrive Leasing

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