Oneclickpharmacy Reviews 2,274

Fast delivery

Good product, competitively priced and quickly delivered

company ceased operating on dec 7th.
people should contact their banks or open a dispute on paypal (and escalate it) to get their money back.

Ordered goods on 6/12 they took my £20.01 immediately from my bank account, since then I have never received my goods. Sent them so many emails Ive lost count and phoned and held on as long as I could until I gave up, in desperation sent them a letter as of today, no response or goods. This must be a scam? Can anyone please advise of what to do next?

Ordered in Nov 2012 and still no deliver of goods by the end of December 2012. Sent several emails to various email depts, phone for several days at left on hold for over 4 hrs each time, but still not been able to speak to any human. Emailed Paypal and they did not answer Paypal emails, so filed a claim for the cost of goods. They did not reply, so got money back through Paypal. Paypal were brillant. It is a same this company has such poor service and I think they are taking customers money and have no intentions of sending the goos. Avoid at all cost!! Do not use this company!!!

I ordered some goods from this site in early December - I had to buy a 'job lot', costing £41, but as they said it was in stock, I fell for it...Since then - nothing. I have sent loads of emails, with no reply or delivery. I am now going to go through the small claims court ...
Mini update - I have now put in a claim through Money Claim Online - it cost me £25, but I feel strongly that a point needs to be made, and this company stopped from ripping people off!

I ordered a product on the 4th of December for delivery within 4 days- 21st item was still not shipped. I called and line was constantly busy- I held for over 45 minutes. Emails bounced back. I called my bank in the end and disputed my payment. They gave me my money back- I suggest if you have ordered to do the same.

I placed an order in November, had one e-mail reply to an update request from me which said "out of stock, waiting for delivery and since then no reply to e-mails, and sent an e-mail today and it has come back as "unable to deliver"! Luckily it was only an order for just over £3 but if enough people place small orders it soon mounts up.

Ordered before and no trouble . So ordered £50 worth of goods over a month ago and money took out of my account immediately . Still no sign of goods . E-mails unable to be delivered as recipient not found . Phone calls not answered . I have been ripped off . Do not use this company

Just like many others, I ordered from the website, paid and received confirmation of order, money was taken from my bank and then NOTHING!!!! :-( I've emailed and phoned but now they have disappeared completely!! I have reported them to watchdog and opened a case on paypal. Scumbags!!!

The price of the flaxmeal is excellent, the cheapest I have found for some while. However, the delivery times are poor. It takes a while for them to get to the order and then for it to come. They seem to cover a huge product range and this must slow the process.

I ordered two products and was then automatically refunded for PART (not all) of my money with no reason why. Nothing arrived in the post and I have no explanation from the seller despite emailing 4 times and trying to call 5 times.
Do not use this seller. It's a money scam.
Goodluck. Adam.

Used Oneclickpharmacy once a while ago and all seemed ok. This time I placed an order in November, had one e-mail reply to an update request from me which said "out of stock, hope to have it by the end of the week" and since then no reply to e-mails, usual "held in a queue" when I tried to phone, and today(22/12/12) my e-mails have come back as "unable to deliver"! I cannot access the website either today, so there does appear to be something seriously wrong.
We all like to think we take care when we shop on the internet, but when seemingly established companies take the money and don't deliver the goods..............!!

ordered some goods for my bros Christmas present. Supposed to be delivered on the 5th, still nothing. Support email on the confirmation email is a fake.

Then i saw this site. I won't be holding my breath for the goods. Let's face it, they probably don't even have a bottle of aspirin.

Avoid!

As with the many disgruntled customers on here I paid for goods on 27/11/2012 and I am still waiting for my goods or a refund. I did get a reply from my e-mail to them claiming goods were out of stock and I could either wait or get my money back. I then sent another e-mail requesting a full refund and as yet they have not replied. There telephone numbers DO NOT work, I spent 32 mins on hold on one number and as said before the other number they let ring and then hang up on you. My money has obviously been stolen and I would like to prevent others the loss of their hard earned pennnies. DO NOT USE THIS COMPANY!!!!!

Ordered 02/12/12 money taken 03/12/12 no goods received. Can not reach them by e:mail, get no response on live chat. There phone number is turned on and off and charged at premium rate so DON'T call them as they make money from this too. Have spoken with Amazon to get them to remove them from their site and to advise that the review rating is inaccurate. I am contacting Watchdog and Trading Standards. And will pursue this to the end. It's not the money it's the principle!!!

I placed an order on the 18th November, I'm STILL waiting now and it's the 21st December. Tried calling, but there is simply no answer, tried emailing but all my messages bounce back to me. Their website is now gone, I'm going through the process of getting a refund. Luckily I paid with PayPal so I hope my escalation leads to a refund from PayPal as I simply cannot get in touch with this disgusting bunch of scam artists!! :-(

( REF: ONECLICKPHARMACY )LIKE EVERYONE ELSE PLACED AN ORDER 6TH NOV 12 .....PAID AND WAITED FOR DELIVERY, SENT 14 E-MAILS ....NOT ONE ANSWER....SPENT HOURS AND HOURS TRYING TO CONTACT VIA PHONE ....EVEN HELD ON LINE FOR OVER AN HOUR....BEING TOLD THAT ALL OPERATERS ARE BUSY WILL ANSWER A.S.P, THEN I TRIED ANOTHER NUMBER THAT I MANAGED TO FIND THEY WOULD LIFT THE RECEIVER AND HANG UP ...WHAT RUDE ARROGANT PEOPLE ....THEY MUST HAVE KNOWN FOR SOME TIME THAT THEY HAD( PROBLEMS ) AND YET STILL TOOK PEOPLES MONEY ....RIGHT UP TO THE END......JUST DESPICABLE... HOW LOW CAN PEOPLE GET.....AND MOST UNKIND.

SAME HERE - ORDERED 4 DOG COATS FROM ONECLICKVETS (A SUBSIDIARY CO) ON 7/12 - HAVE EMAILED ON SEVERAL OCCASIONS AND TRIED RINGING THEIR CUSTOMER HELP LINE - NOTHING - DO NOT USE THIS COMPANY (ALTHOUGH AS WEBSITE HAS NOW GONE DOWN, WE HAVE TO ASSUME THEY'VE DONE A RUNNER) - AS ANOTHER REVIEWER STATED - "A LOAD OF S****"

Ordered 2 items on the 5th december. Still not recieved. Looked at my order just says awating picking. I tried to contact them in so many ways. Got no reply. Looked on the website tonight now its does not exist. Im not happy.