One Click Plants Reviews 

2,797
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 841 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the extremely careful, secure packaging that ensures all items arrive in pristine condition. People also appreciate the exceptional health and overall quality of the plants, noting that the website is easy to navigate when placing an order. Some of the reviewers were not happy with the size of some plants, noting that they arrived much smaller than expected or of poor overall quality. Additionally, a few customers mentioned occasional issues with orders arriving damaged, delayed, or dying shortly after planting.

What people talk about most

Product

People report positive experiences with product, highlighting the great health and quality of the plants.... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with healthy and well-tended... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting swift shipping times and excellent... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery times and... See more

Service

Clients share positive opinions on service, highlighting great service quality and quick order fulfillment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plants arrived yesterday after only ordering on Thursday evening - I was mega impressed with this. All arrived beautifully individually packaged and labelled with 8 in a box. I had 3 boxes. All potted... See more

Company replied

Rated 5 out of 5 stars

Ordering my plants was easy. Delivered ontime upright by Solomon as stated on the box. Once opened the plants looked really well except 1, the Delphinium, was damaged and didn't look good. Watered the... See more

Company replied

Rated 5 out of 5 stars

Have just received my delivery of plants, very fast delivery at that! So well packaged and I loved the extra note about how the packaging can be used in the garden (my note said Brett packaged my orde... See more

Company replied

Rated 5 out of 5 stars

I have, so far, placed 2 orders from One Click plants. They were delivered very quickly, in perfect condition. I definitely recommend them and will be placing further orders.

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Garden
  4. Plant Nursery

Written by the company

One Click Plants is your trusted online destination for premium-quality outdoor plants, delivered straight to your door with care and convenience. Based in the UK, we specialize in offering a wide variety of vibrant garden plants to suit every outdoor space and gardening style, all at exceptionally reasonable prices. Whether you’re looking to create a colourful flower bed, enhance your patio with beautiful blooms, or find the perfect gift for a green-fingered friend, we’ve got you covered. At One Click Plants, we believe that adding greenery to your garden should be easy and enjoyable. That’s why our user-friendly website and app allows you to browse and shop with confidence, knowing every plant is carefully selected for its quality and vitality. Our commitment to excellence doesn’t stop there—we pride ourselves on fast, reliable delivery, ensuring your plants arrive in perfect condition, ready to flourish in their new home. Customer satisfaction is at the heart of everything we do. From our exceptional customer service to our detailed care guides, we’re here to support you every step of the way. With hundreds of 5-star reviews on Trustpilot, we’re proud to be the go-to choice for outdoor plant enthusiasts across the UK. Experience the joy of gardening with One Click Plants—your partner in creating beautiful, thriving outdoor spaces.

One Click Plants: Your Trusted Online Plant Store

Written by the company

About One Click Plants
At One Click Plants, we’re proud to be a small, family-run business with over 35 years of experience in the horticultural industry. We specialise in high-quality outdoor plants, offering a wide range of perennials, shrubs, trees, and flowering plants—all available to buy online and delivered straight to your door.
What Makes Us Unique
What makes us unique? We’re passionate about plants and work closely with trusted suppliers to ensure every item we sell meets the highest standards of quality and vitality. Each plant is carefully packed to arrive in perfect condition, ready to thrive in your garden. From fragrant roses and colourful perennials to hardy evergreens and seasonal favourites, our collection has something to suit every garden style and outdoor space.
Our Commitment to Customer Satisfaction
As a small family business, we care deeply about our customers. Our personalised service, expert advice, and user-friendly website make it easy for gardeners of all levels to find the perfect plants and have them delivered quickly—typically within five working days. With hundreds of glowing 5-star reviews on Trustpilot and an “Excellent” rating, you can shop with confidence knowing our customers love what we do.
Visit Our Knowledge Hub
Looking for gardening tips, inspiration, or advice? Visit our Knowledge Hub to explore a wealth of helpful articles on everything from plant care to garden design. https://www.oneclickplants.co.uk/blogs/news We add new blogs each month, ensuring you always have fresh ideas and expert guidance to help your garden flourish.
Shop with Confidence
Whether you’re creating a new flower bed, enhancing your patio, or searching for the perfect gift for a green-fingered friend, One Click Plants is here to help. Shop online today and discover the joy of gardening with a trusted partner by your side.

"I Would Highly Recommend Them!"

"Excellent products, reasonable prices, and very quick delivery."

"Excellent products, reasonable prices, and very quick delivery."
"Having found this company after a friend sent me a tree as a present, I have used them three times. Products are excellent, prices are really reasonable, and delivery is very quick. I would highly recommend them!"

Contact info

DOWNLOAD OUR APP FOR 5% OFF

ENJOY 5% OFF WHEN YOU CHECKOUT VIA THE APP (Exclusions apply)

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,797)

840 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for my order

Ordered a plant on 3rd July, despatch was supposed to be 2-5 working days, the next day we had an email to say it had been despatched and a DPD notification to say they are expecting our parcel…..
It’s now the 13th and we haven’t heard a thing. So that was my first and last order with this company.
It wouldn’t be so bad but they say you can’t cancel the order after despatch without charging you!!!

July 4, 2026
Rated 5 out of 5 stars

I found your website easy to follow…

I found your website easy to follow from seeing what is available, descriptions, to ordering and being kept up to date with the delivery date. As I am in my 80s, this is just what I need :-), thank you.

July 4, 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Geraldine. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

great value

great value, quality and service

June 28, 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review, Janet. Thank you very much for your order.

Rated 5 out of 5 stars

Superb in every way

I am a very experienced gardener and buy many plants online. It can be extremely hit and miss! My first purchase from One Click Plants arrived really quickly and I was delighted with the quality of my plants. The packaging is great and the plants were in excellent order.

Hoping it wasn’t just a fluke, I ordered again and - hey presto - just the same excellent service! Despite the couriers best efforts to kick the life out of the box and deliver it upside down(!), the plants remained relatively unscathed.

One Click Plants will now be my “go-to” supplier and I highly recommend them.

July 11, 2026
Unprompted review
One Click Plants logo

Reply from One Click Plants

Thank you - it’s always lovely to see returning customers. We’re so grateful for your trust and support.

Rated 5 out of 5 stars

Good thanks

Good thanks

July 4, 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review, Peter. Thank you very much for your order.

Rated 5 out of 5 stars

The quality of the plants were very…

The quality of the plants were very good. The ordering process was very simple and delivered on the day we were expecting them. I will definitely order from one click plants again.

July 3, 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Susan. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Easy website

Easy website, vast selection and value for money.
Well packaged and very healthy plants.
Highly recommended.

July 3, 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Julia — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Delivery was exceptionally swift

Delivery was exceptionally swift
Plants were very healthy and now thriving . Absolutely great service.

July 3, 2026
One Click Plants logo

Reply from One Click Plants

Thank you so much, Mark — we’re really glad you’re happy with your order.

Rated 5 out of 5 stars

Quality 10/10

I've ordered quite a few times from one click, always a quick delivery and always great quality.

I would definitely recommend them to anyone who loves gardening.

July 1, 2026
One Click Plants logo

Reply from One Click Plants

That’s lovely to hear, Shane — thank you so much for ordering with us again! We really appreciate your continued support.

Rated 5 out of 5 stars

Over the moon with my plants that…

Over the moon with my plants that arrived this morning. Well packaged and so healthy also good value for money. Delivered by DPD so assured that my plants would be delivered with care and to the right address. Will definitely be purchasing more plants ! Thank you for an excellent service from start to finish.

July 10, 2026
Unprompted review
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review, Wendy. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

The tree arrived on time

The tree arrived on time. Packaging was secure and the tree undamaged. I would use this firm again.

July 2, 2026
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Reply from One Click Plants

That’s so nice to hear, Mrs Dilks — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Good plants

Plants arrived promptly and in good condition. Very well packaged.

June 24, 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Excellent. Highly recommended

All of the plants were delivered quickly. Packaged well and arrived in excellent condition. I will definitely order from one click plants again. I just need to keep them alive during the heatwave now 😊

July 1, 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Anita. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Perfect…

I was really impressed with the packing of the plants. They arrived perfect and what’s more fine plants, The whole process was seamless from ordering to delivery .

July 2, 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review, Ann. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

I have shopped with all the major plant…

I have shopped with all the major plant sellers over the years. This has been the best by far!
The delivery was within two days! Well packed plants, healthy although rather smaller than expected in a couple of cases.
Definitely my favourite go to place in future.

July 1, 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Jacqueline. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

The plant arrived promptly and was very…

The plant arrived promptly and was very well packaged. The plant itself was in excellent condition and believed the price to be very competitive.

July 1, 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Sue — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

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