Onedirect GmbH Reviews 247

TrustScore 4 out of 5

3.9

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Company details

  1. Events & Entertainment

Written by the company

Große Auswahl an USB, Bluetooth und Büro Headsets, Telefonen & Funkgeräten für die professionelle Telefonie inkl. kostenloser Firmenkundenberatung.

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

247 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fast and direct communication by Julia

May 6, 2026
Unprompted review
Onedirect GmbH logo

Reply from Onedirect GmbH

Hi Christophe,
Thank you for your review.

We are thrilled to hear that your experience with onedirect.de met your expectations.

It’s our priority to ensure clear and efficient interactions, and we’re delighted Julia’s support reflected this commitment. Your acknowledgment motivates us to keep delivering the responsive service our clients deserve.

We are here for anything you might need in the future.
Kindest regards,

Ihr Onedirect-Team

Rated 5 out of 5 stars

Very good value IP telephone

Very good value IP telephone. Fairly fast delivery. Phone was very easy to setup and connected to our SIP trunk provider after very little configuration. The display of this Grandstream phone is not the best but at 30 Euro it is unbelievable value.

February 9, 2026
Onedirect GmbH logo

Reply from Onedirect GmbH

Dear Mr Phelan,
Thank you very much for your review.

We are delighted to hear you found our IP telephone to be such excellent value. Your acknowledgment of the quick delivery and straightforward setup process is much appreciated.

That said, we regret any shortcomings in the display quality you experienced. Our team continually works with manufacturers to ensure a balance between performance and affordability.

Nonetheless, we are glad the device met your needs through seamless integration with your SIP provider. Our goal remains to provide reliable communication tools that support your business efficiently.

We are here for anything you might need; don't hesitate to drop by.
Take care,

Ihr Onedirect-Team

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