Online Attire Reviews 26

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Shop at online attire for the latest designer brands. Including Farah, Sik Silk, Bee inspired clothing and many more.


Contact info

2.0

Poor

TrustScore 2 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Customer Service....Great products...fast shipping

I had been looking for a valet keychain for my new car, but even on Amazon I couldn't find what I wanted. I ended up just doing a search and found some, but I didn't want one with the emblem glued to the front. THEN I found Auto Attire....OMG...it was almost too good to be true. I decided to take a chance and ordered one for my car. Placed the order and then realized I should have gotten one for my husband's new car. I called them to see if I could add one on to my order and had to leave a message. That next evening they called me back, allowed me to order one and added it to my original. Who does that anymore??? I'm definitely ordering more things from them. Auto Attire is like the businesses I grew up with. Thank you!!!

August 22, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Refused to Ship Undelivered Products

I would have given this site a 0 bit it wasn't an option. I ordered 3 pairs of shoes but they only sent me one pair. They refuse to send the other shoes or give my money bank. The USPS confirmed they only signed for one pair of shoes. The package only fits one pair of shoes. Even after sending the company pics of the package, they refused to send the other pairs. I had to file a dispute with my bank, which is still underway. It has been a hassle to try to get my shoes from this company. I strongly recommend you do not shop with this company!

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

If I could put no stars I would this…

If I could put no stars I would this company is a scam I ordered some sandals and dress in June here it is August none of my items have made it. I have been emailing saying put my money back on my card and keep the items. Please don’t order from this company they are the worst.

July 25, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Please do not get cheated. They are Fraud

I have the same review as of Ranjita Kumar. Exactly the same scenario. I had ordered for a violet colour gown worth 1250/-INR. But they have sent two cheap quality sarees , not wearable or giftable also at all. They are not reachable over emails. I am tired writing to them. When I checked in the reviews , I saw the similar review from one of the person, then I realised I have been cheated. These people are fraud. I think Google should do some restrictions to prevent such online fraudulent activities and fraudstars.

February 8, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy anytime from Attire,they are…

Don't buy anytime from Attire,they are fraud.They will show you good quality and costly dress but with discount to attract and fool customers.They will dispatch you very cheap quality material.I ordered Anarkali set but they dispatched me 2 set of cheap sarees just to make parcel heavy and that saree is also not from there site,its from roadside cheap quality.
Don't get fooled,never buy from this site.

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

CAN I PUT (-10) starts?????

CAN I PUT -10 starts?????

WORST CUSTOMER SERVICE EVER!
WORST QUALITY EVER!
SIZES ARE NO ACCURATE, POOR OPTION TO RETURN ITEMS, THEY JUST OFFER, 12% REFUND OR 16% STORE CREDIT.

DO NOT BUYYYYYY ANYTHING!

August 19, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ordered 2 t shirts

Ordered 2 t shirts, both didn’t fit so sent them back for an exchange. 1 Was out of stock so they sent me an email asking if there was anything else I would like in exchange. I told them no and I would like a refund. Refund was there within a few days and other t shirt arrived a couple days later. :)

August 28, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID this company

AVOID this company

Like the other customers on this page I have had a poor experience with Online Attire. I received a low quality product from them which they subsequently refused to refund when returned on account of it being a 'sale' item.

June 10, 2020
Unprompted review
Rated 1 out of 5 stars

Single worst customer service. DO NOT USE

Single worst customer service.

My partner ordered from these guys back in August. We kept a couple bits but made some returns. After sending back, we had absolutely no acknowledgement of the return. We gave them the benefit of the doubt and waited it out to receive our refund which never came.

Contacting customer services was an utter joke. No answer on the number on their website, no reply to email and the only response we ended up getting was via PayPal once we opened claims against them (4-5 weeks following the confirmed return delivery which WE had to pay for!).

Even worse than that they demanded we cancel the claim against them before they would do anything for us. Against PayPal’s advice that if we done so we loose our buyer protection.

As you can imagine we left it to the PayPal gods and got our refund in full. But with ABSOLUTELY NO HELP from Online Attire.

Lessons learnt: NEVER buy from them and ALWAYS use PayPal if you can. As long as you have their backing you are safe.

November 14, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

unfortantly their customer service is below 5**** rating

After many previous orders with this company and never having had a problem it’s a shame that it’s taken them over a month to sort out my latest order. Following receiving unsatisfactory goods and requesting a replacement was sent out in exchange for the returned time they had over for a week. Ive had very little response over email and the responses I have received have been very poor. I have now receive an email to confirm a refund has been processed after advising them they had until the end of the week to resolve the issue by sending me my paid for goods which after waiting over a month I think was a fair comment, shame as I didn’t want a refund I wanted the replacement bottoms to match the two hoodies previously brought! Won’t be ordering via online attaire again their customer service is very poor. Great company until you have to deal with a problem

January 24, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered from them for the first time…

Ordered from them for the first time and bought one t shirt just to see how good they were. The order was sent to the wrong address and i never received my item (Not their fault). They were then out of my size so let me pick another t shirt which was more expensive without paying any extra. When i got back from holiday they had sent me the original t shirt i ordered. Amazing company and i will definitely be ordering more things in the future if this is how they deal with customers.

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Orderd 14.30pm and it arrived 9.30am the next day. Item quality and fit are excellent. Fantastic customer service!

January 25, 2018
Unprompted review
Advertisement
Show reviews in all languages. (26 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look