Online Pound Store Reviews 

Always had good experiences with OPS, but they went above and beyond on this order. I chose for my parcel to be delivered by Evri as it was cheapest, but two weeks later, I hadn't received it and the Evri tracking was coming up with all sorts of excuses. I contacted OPS and they discovered that these were indeed just ridiculous excuses and that my parcel had been damaged in transit - this is on Evri 100%, not OPS, especially since they don't force you to choose Evri as a delivery option. They emailed me back and offered to resend the order at no extra cost through DPD Next Day delivery, which I was amazed by. Absolutely brilliant service and I'll continue to use them instead of any other similar store when need be.

Quick and easy and delivery excellent

I recently placed my first order from OPS . I am overwhelmingly grateful for the quality of customer care that I received from OPS. I would like to say a huge thank you to Nial . His customer service skills are outstanding!

We ordered 4 tins of varnish Monday afternoon arrived 11am today WOW that’s what you call excellent customer service thanks online pound store we will be back

Outstanding...

Ordered on Sunday and delivered today. Excellent delivery speed and communications was perfect too. I was a little hesitant seeing some of the bad reviews but my experience with this company has been very positive...

Had an issue with my delivery which was quickly rectified i will say you can shop with confidence and if you have any problems they will be rectified quickly

Do not buy from this company. Brought items showing stock in good faith only to be told it was an error. Had an email to say they had processed my refund but so far I haven’t had my money back and its been 8 days now

I ordered on Sunday 03/11/2024, and received today (Wednesday 06/11/2024, I'm very happy with my order, I received every item I ordered, at much better prices than I could find on some rate to find items, than I could find anywhere else, I'm a very happy very excited customer, and I will most definitely be back to shop again in the future 😊😁😊 🌟🌟🌟🌟🌟

I have used Online Pound Store twice now and they are excellent. Wide range of products, fair product and delivery prices, great packaging and they and their partner courier keep you fully updated with your delivery alerts. Will be my go-to from now on, for the products they sell. Highly recommended. Many thanks...

Tried to order with my mastercard but wouldn’t accept it. Only wanted visa payment? I pay with credit card for extra security….why don’t you take them?

It’s a scam tried to use them on Instagram link because trust pilot gave it a high rateing and the transaction didn’t go through but to foreign companies tried to take over £100 at the bank account overnight and it’s connected to this company

I used this website for the first time to order a product that is no longer available (Nivea Ecorefill tablets), not only do they stock them but they have several fragrances to choose from. My order arrived really quickly (3 working days/standard service) and was well packaged. A separate item of makeup arrived incorrectly so I sent an email, a reply came from Josh within 10 minutes, which was impressive. The correct item has been courier shipped with no quibble, you don’t get better than that in my book!

Really happy with my order ☺️ quickly delivery Really recommended.

Great website with plenty of bargains! ordered a few times off here now and the delivery is super fast.

Purchased 12 of what i believed to be L’Oriel Men Expert -4 Ice Caps Shower Gel for my husband, only to discover that the product was something all together different. Following conversation with L’Oriel, who stated the product i received was not produced by them and so were unable to help further and appeared to have no interest either, which i found very suspect and unusual. Be very cautious buying from this company, who blamed their ‘supplier’ whom they also own!!!!

After EVRI destroyed my package and told me to contact the store for a refund, OPS resent my order next day delivery, which isn't even something massive worldwide companies do. Amazing customer service!

Omg avoid this company I have been sent an order of filthy products that were covered in black mould out of date items I’m actually shocked this is a major health risk I’ve binned the lot and waiting to hear back

A really nice company to deal with and fabulous products at great prices. I ordered a box of things and was really pleased with everything. I spoke with Ben by email who was enormously helpful and solved the small issue that I had. I will definitely be using this store again.

placed my order nearly 2 weeks ago and still not arrived. had an email to say it has been sent and still not received it will not be ordering again