Onlinereality Reviews 1,908

We ordered seating for our language school student rooms. Very quick responses to enquiry emails, delivery within a few days of order being placed. Staff said "Delivery man Dean was excellent"! Overall a very good experience.

Well packaged. Great customer service when bespoke table top I ordered could not be delivered in time. Table top arrived as ordered. Great quality.

Basic office chair ordered and it is great quality, looks lovely and is so comfortable.
Office reality is our go to site for office furniture and has been for many years.
It will continue to be so!

We are very happy with the Radial Meeting Table we procured recently, the customer service team were very helpful over the phone and the item was delivered well packaged.
We would be happy to procure from Onlinereality again.

I ordered the Harmony Pretend Play Kitchen set for my early years setting and couldn't be happier with it.
Not only does it look amazing but it's also very well made and durable for the use it gets.
Very quick delivery time and would definitely order again in the future.

Needed a new Tambour door cabinet to match the one ordered previously. Contacted the company and they sent me a link to make it easier to locate. They answered all questions promptly and made the experience very simple. The product itself is of great quality and ideal for what we needed. It arrived fully assembled and the delivery staff were very polite, courteous and helpful. Overall a great experience from start to finish and would definitely recommend company and would use again.

Easy ordering and speedy delivery. Very efficient and friendly customer service followed up to make sure we were happy with everything.

I have ordered a few times from this company, first order was a bit rocky but we got there in the end. The orders since then have gone fine, goods delivered quickly and good quality. The website is really good - easy to navigate. I think they have reviewed things and improved their Customer Service. Prices are competitive - so worth giving them a go!

Ordered CBS Dual monitor arm, Delivery time met and product all good. Would use again.

Goods arrived as described. Also allowed updating of made to order details before item was delivered.

Ordered a table for office conference room. Good Quality table and quick delivery.
very reasonable prices

I ordered the MJ Big Folding Chair for my mum as she is disabled and needed a chair for her kitchen. The chair is really good quality, folds up and can be tucked away, but most of all it is sturdy and well worth the money and delivery was quicker than expected.
I would definitely recommend the product and the company.

Recently ordered some coffee tables for our church. Customer service was excellent. I emailed with a query and had a quick response and was able to choose a delivery date. This was our second purchase and would definitely recommend.

Order never received despite numerous telephone calls.
No calls back despite promises
No email received with update despite promises.
No refund received.
Do not order from these people

Item was delivered on time as per regular updates.

The desk is perfect and very very easy to assemble! Will be ordering from you again for sure.

We recently extended our building and had to furnish a large dining room area. Cafe Reality's prices were very good and delivery for the chairs was next day. The tables were a little longer, but delivered on the advised date. A good company to deal with.

Our company ordered a new reception desk. We received regular communication on delivery dates and times. The desk arrived fully assembled and free of any marks and blemishes. Great service, would recommend

We were a private customer with only a small order as opposed to commercial customers however this didn't make a difference to Online Reality (unlike other companies who weren't prepared to help us). Both Nathan and Tom were very helpful and efficient providing us with information on the product range available right through to processing our order. A very efficient and friendly service throughout and the products ordered were of high quality. Would definitely recommend these guys.

Delighted with my new Plaza Outdoor Aluminium Table, which was delivered on the date I selected when ordering (the only criticism being that there was no delivery tracking). The table was easy to put together and is everything I hoped it would be in terms of design and functionality: the aluminium surface of the top wraps around the edge of the wooden/composite body, protecting the latter from any water ingress, while the aluminium base has a weighty cast-iron insert which renders the table immune to the ferocious winds which periodically afflict my garden. Finally, the table is has a nicely polished finish on the top and base, giving it a smart appearance and adding to the quality feel. For just £48, including shipping, this is a fantastic option if you want a stable, rustproof outdoor table that will stand up to the elements all year round.

Had a great experience quick and prompt. Paid for an install and Jas and Raj were fantastic! Definitely recommend