Onlineticketexpress Reviews 

391
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Please do not use this company. We have flown to Amsterdam, paid for accommodation and got an email 4 hrs before kick off that they have cancelled our tickets. No explanation or apology. I now have to... See more

Rated 1 out of 5 stars

don't buy anything through this site, they're thieves! Don't rely on all these positive opinions because they are most certainly false profiles to give you confidence. We had to spend the evening a... See more

Rated 1 out of 5 stars

I sold my tickets through this company for a Coldplay concert in the 2/06/23. 74 days later I am still waiting for my money!! No response to emails or phone calls. Thieves.

Rated 1 out of 5 stars

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it... See more

Company details

  1. Coupon Service
  2. Event Ticket Seller

Information provided by various external sources

Sport Tickets, Football Tickets, Events Tickets - OnlineTicketExpress provides events tickets, sport tickets, tennis tickets and concert tickets at the highest quality service Cheapest price in the market guaranteed!!! The biggest ticket company . Tickets for all Matches,Groups, Rounds and Teams,Tennis ,Concerts are available.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

391 reviews

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No history of asking for reviews

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1.3

All reviews

(391)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Ignored all refund requests

Ignored all refund requests. I did charge back through my bank and got a full refund. This is the only way to get your money back. Then remember never to use this scam company again.

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

Never buy tickets via this organization

Never buy tickets via this organization!!!

I bought tickets for the match Manunited- Sheffield in March 2020.
This match was first rescheduled and later on skipped. I never got my money (almost 500 euro) back. And since summer 2020 they are not reacting to my mails.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

This company is 100% a scam!!

This company is 100% a scam!!! Any good reviews are written by them directly to look good to customers.

They took £300 of my money for tickets, and when I asked for a refund they said they done it already but can take a few months because of covid. It's now been 6 months. Such a lie! They will only take your money and you'll get nothing for what you purchase.

Total utter scam ! Do not buy from this company ! Lessons learned.

October 19, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. My ticket refund for Barcelona Fc game which was played in empty stadium in May has not been given despite them confirming that the refund was sent more than 60 days ago. They have now stopped responding to my mails. Its a pure criminal organisation.

September 26, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. THEY ARE SCAMMERS WHO WILL TAKE YOUR MONEY AND WILL NOT PROVIDE ANY TICKETS NOR A REFUND.
USE A REPUTABLE FIRM NOT SCAMMERS LIKE THIS CROWD!

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

NEVER, and I mean NEVER ORDER FROM THIS VENDOR

NEVER, and I mean NEVER ORDER FROM THIS VENDOR.
I lost 260 euros on 2 tickets for Manchester United - Sheffield United because their support LIED to me that they'd refund the money to me after the game was played behind closed doors.
They're not picking up their phones, they're either ignoring emails or respond in a rude and obnoxious matter. I am fuming over how this website screws people over.
PEOPLE, DON'T ORDER FROM THIS WEBSITE, SUE THEM IF YOU'VE BEEN IN MY CASE.

September 24, 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent company from DUBAI

I have purchased tickets from onlineticketexpress.com for Rolland Garros but the French Open has postponed Schedules due to Covid19 and reimbursed everyone.
I’ve been trying to contact them for a month and they simply ignore emails and leave their phone on automatic message.
This is obviously a Fraudulent company.

July 9, 2020
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience! Tavel to Madrid to watch real vs mancity, 4hours before the game received email they cannot deliver tickets with a sorry..
If this was not enough I’m waiting already 3months on refund. Sent already 20emails 20calls and still waiting.
Use any other way but not onlineticketexpress!!! :(

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

This company is DREADFUL!

This company is DREADFUL!!
Do not use them!! They refuse to refund my money even though he match is CANCELLED due to Covid19!! Which is completely out of my control. I spent €250 on tickets as a Christmas present and I can’t even get the money back!!! Disgusted!!
They offered 30% which means I’d lose most of the money for a match that isn’t happening!!!

March 28, 2020
Unprompted review
Rated 1 out of 5 stars

In this time of global health crisis…

In this time of global health crisis due to CORONAVIRUS, the site still hesitates to refund me for tickets taken for a JUVENTUS match of 19.04.20, which will probably not take place ... People die from COVID-19 in the whole world,
It is incomprehensible on their part !!!!!!!

March 25, 2020
Unprompted review
Rated 1 out of 5 stars

Shocking service, attitude and operation

I recently bought 2 tickets to a Champions League game, costing around £400. Even before the game was to be played behind closed doors and now inevitably postponed due to the coronavirus pandemic, their level of service and communications response has been shocking. They can go from not replying for 4-5 days, to replying at 12:30 at night - don’t even bother trying to call their ‘official’ we site number, you’ll have more chance getting into pandora’s box or finding El Dorado.

After the game was to be played behind closed doors, I was offered a ‘partial’ refund of around 40%. I said that to receive a percentage of my rightful full amount is pathetic and unethical, informing the business that they cannot profit from an event to which the fans cannot attend and want all of my money back.

I have since cancelled my trip to the CL, getting my money back from decent & honest airlines and hotel companies, but I am still in dispute with this woeful existence of a company to get back what is rightfully mine and what is just.

I stress that no one ever buy from this sham of a business - take your hard earned money elsewhere.

March 17, 2020
Unprompted review
Rated 1 out of 5 stars

This company steals money

The worst online buying experience…
The worst online buying experience ever. They cancelled the tickets just the night before the event, but they had taken my money two months ago. Until now they have not confirmed any refund or compensation. They do not answer the phone and they do not respond to my emails. Please be aware and never ever use their services

March 11, 2020
Unprompted review
Rated 1 out of 5 stars

The worst online buying experience…

The worst online buying experience ever. They cancelled the tickets just the night before the event, but they had taken my money two months ago. Until now they have not confirmed any refund or compensation. They do not answer the phone and they do not respond to my emails. Please be aware and never ever use their services.

March 11, 2020
Unprompted review
Rated 1 out of 5 stars

I recommend that you never use this…

I recommend that you never use this company. They promised to refund tickets I bought by mistake and that is now more than 3 weeks ago. I have not yet received any refund whatsoever. Sending them emails is useless since they never respond to the. Trying to reach them by phone is near impossible. I once managed to get through but then the connection was severed.

March 10, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy from them !!!

I bought 2 tickets for a champions league match (189 euro each) and I got 2 tickets for an inferior category (130 euro each).
They delivered the tickets with only 2 hours before start.
I try to call them for almost 2 hours, but they were always busy so I couldn't tack to anyone.
I don't recommend this seller.

March 8, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from this so called…

Do not order from this so called business. Its a big massive scam, got tickets for a match and then the match was postponed I'm am calling looking for my refund they answered once and told me they sent me an email which I never received I rang the second time they answered and gave my order number and they hung up. Now they won't answer.. If you see any positive comments its from fake people. DO NOT ODER OFF THIS SCUMMY SCAMMING PR**KS

March 6, 2020
Unprompted review
Rated 1 out of 5 stars

Fair trade

Review: Seatslooter, onliteticketsscum, fastfrodexpress.
Reason: low salary.
Buyer: official football clubs.
This is my second review, first one you can look down behind a 100 of positive comments) )!
This is a place for a 3rd country workers from Turkey and Pakistan.
Please, dear future "customers", never buy tickets from this websites. This is a huge hole sucking your money without a certain reason. Lets say they buy tickets after the "payment sent" and buy it from official clubs websites, they dont own this tickets, they dont sell them straight, they Re-Sell the tickets from Official clubs Ticket Boxes. They don't have this tickets in their pockets at the moment of your purchase, they look for a tickets in 1-2 weeks before the Event's Start Date. When do you pay them??? A while before.
Where do they keep your tickets? Nowhere. Some third-parties receive tickets straight before the match and re-sell them to you, my lovely friend.
What is my goal? To convey to you, dear reader, the purpose of going to the official website of a football match (or the club), for the amount of money that you present to these scammers find out how and where to buy_Real Secure _tickets from the_Official_Club with official insurance, without 50% returns and overtaxes, with seats one by another, without the opportunity to be kicked out from the Stadium, without the chance to miss the tickets delivery and choose the delivery method of your DREAM...

March 6, 2020
Unprompted review
Rated 1 out of 5 stars

Es un FRAUDE!!

Los entradas no llegan, no devuelven el dinero!

No os dejeis engañar, son unos ladrones!

It is a FRAUD!!!!
The tickets never arrived, they do not give back us the money.
Be careful with this company!

March 4, 2020
Unprompted review

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