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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service & prompt communication. Alex was amazing in communicating that the wait for a certain item was longer due to back orders. He was able to change our order right away and took not... See more

Rated 4 out of 5 stars

We ordered just under $2000 worth of uniforms for our business and were really impressed with the quick turnaround. Nothing missing, all sorted in order of sizes. Good embroidery. I did note that a fe... See more

Rated 5 out of 5 stars

Extremely helpful customer service, especially in obtaining certain garments in uncommon sizes. They have a range of styles and sizes that are easy to launder and have been able to accommodate our nee... See more

Rated 5 out of 5 stars

My orders were done on time and were delivered to suit our timing as an overseas business. I applaud the staff's customer service in handling my orders professionally and efficiently. The only iss... See more

Company details

  1. Safety and Work Wear Store
  2. Business to Business Service

Written by the company

Workwear done right! Shop from a huge range of quality Australian brands, meet the needs of your industry. In-house Uniform Embroidery, Screen Printing and Heat Transfer services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everything was great

Everything was great

February 8, 2026
Online Workwear logo

Reply from Online Workwear

Hi Tony,
Thanks so much for the 5-star rating!

It’s awesome to hear that everything was great with your experience. We know you've got plenty of options for uniforms, so we sincerely appreciate you choosing Online Workwear 🤝

We'll be here for your next order 🙂

Cheers,
The Online Workwear Team

Rated 5 out of 5 stars

Excellent product

January 11, 2026
Online Workwear logo

Reply from Online Workwear

Thanks so much for the 5-star rating Kim 🙂

The team here loves hearing when a customer is wrapped with an excellent product. It makes the warehouse hustle feel well worth it knowing the gear hit the mark for you!

We really appreciate you choosing to shop with us!

Cheers,
The Online Workwear Team

Rated 5 out of 5 stars

great service

great service, quality product.

January 11, 2026
Online Workwear logo

Reply from Online Workwear

G'day Norman! Thanks so much for the 5-star shout-out.
We take a lot of pride in getting the embroidery looking spot on, so it’s a real win for us knowing you’re pleased with how the branding turned out.

Enjoy the new kit!

Cheers,
The Online Workwear Team

Rated 5 out of 5 stars

Easy experience

Easy experience.
Made sure the logos were correct before embroidery and even remember changes to colouring to make sure the garments looked good.

September 10, 2025
Online Workwear logo

Reply from Online Workwear

A huge thanks for this review Domenic 🙏
We take pride in our embroidery quality and service, we're so glad to hear you're happy with your order.

The team look forward to assisting with your next order, until next time 🙂

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Rated 5 out of 5 stars

quality item

Well made, quality material. Pleasure to wear

August 11, 2025
Online Workwear logo

Reply from Online Workwear

Love this feedback, thank you! It's fantastic to hear you're happy with the quality and that your new gear is a pleasure to wear. That's exactly what we're aiming for. Cheers!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, easy to use, exactly what was described

August 11, 2025
Online Workwear logo

Reply from Online Workwear

Thanks so much for the great feedback! We're chuffed to hear your order arrived promptly and was exactly what you were after.

Appreciate you choosing us!

Cheers,
The Online Workwear Team

Rated 1 out of 5 stars

all sizes were smaller

all sizes were smaller. S is XS and M is small.

June 10, 2025
Online Workwear logo

Reply from Online Workwear

Hi Ranjana, thank you for your feedback.

Please note, sizing can vary between brands and even products, so for your next order, please do check out our sizing guide, it's there to help you find your fit.

Please reach out to our support team if you require further assistance.

https://www.onlineworkwear.com.au/contact-support/

Rated 5 out of 5 stars

Highly recommend

Had exactly what I wanted, lots of brands to choose from so had plenty of choice when it come to the right fit. Customer service was also great when I needed help.

June 10, 2025
Online Workwear logo

Reply from Online Workwear

Hi Kristy, that's awesome to hear! Our team was absolutely thrilled to see this feedback. We really appreciate you choosing Online Workwear, and we look forward to helping you out again in the future 🙂

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Rated 3 out of 5 stars

Great clothing

Great clothing. Did take a month to get to W.A
Maybe your freight system to other states needs to be reviewed .
I am still going to buy from your shop as it sells good products . Realize everything to do with freight these days is slower than it used to be :)

Regards John

April 10, 2025
Rated 5 out of 5 stars

Trustworthy business

Trustworthy business, received my item after a week and half (but I did order a lot of polo shirts). However I sent them an email after 1 week of looking at the status cause it was stuck on "processing" for a week, but they didn't respond.

February 9, 2025
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