Oodles Reviews 

196
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... See more

Rated 5 out of 5 stars

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... See more

Company replied

Rated 5 out of 5 stars

As a large group of people (18) it is usually quite difficult to find somewhere to eat out together but I contacted the manager Kye of the Leeds Road branch beforehand and he was so helpful from start... See more

Rated 2 out of 5 stars

Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap. Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre C... See more

Company replied

Company details

  1. Fast Food Restaurant
  2. Asian Fusion Restaurant

Written by the company

Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡


Contact info

2.7

Poor

TrustScore 2.5 out of 5

196 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.7

All reviews

(196)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.
I ordered enough food for two people, but only food for one person arrived. I had actually called beforehand specifically to make sure the order was correct because I had seen several reviews mentioning missing items.

Unfortunately, the delivery was also very late. By the time we realised the food was missing, the restaurant had already closed, so we couldn’t even order from somewhere else.

We ended up wasting £31 and, more importantly, had to deal with unnecessary stress and inconvenience. Given that I had called in advance to prevent exactly this issue, it’s particularly disappointing.

Sleep hungry and lost money

July 31, 2026
Unprompted review
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Rated 3 out of 5 stars

Oodles/UBER delivery issue

For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We called Oodles who were certain it was in the bag and I should complain to Uber who delivered it.Tried to do that but couldn't find an easy way to contact Uber. Eventually left a message via Facebook. The response was, I guess, AI/bot driven but after a couple of exchanges they told us they would escalate our complaint.Still waiting!!

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Dont order on Just Eat order never come

Ordered on Just Eat payed £23 odd for 2 Meals. We placed order over and hour ago rang restaurant and was told all just eat orders had been sent.
On the just eat app its says Thank you for your order will not order again and staff where rude on the phone

June 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible - Poor Quality

Terrible. We don’t mind spicy food but this was just laced with chilli which completely wiped out any taste. Expensive, poor quality and tasteless. What a waste of money. 2 tiny chicken wings in each portion. Bubble tea tasted disgusting. Think twice before ordering

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Walsall Branch is the best 😍

This is my second visit to the Walsall branch where I took my three daughters. All I can say is I wish I’d took them sooner! Absolutely delicious hot and tasty with lots of choices. Establishment is absolutely spotless and the staff were really lovely. It was my birthday and they gave me some complimentary spring rolls which I thought was lovely. Thank you so much for such tasty food!

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting

Ordered a large portion of the sweet and sour chicken and also some crispy chicken and what I received was about 6 pieces of disgusting stuff can't be described as chicken this is the worst takeaway experience I have ever had save your money and take your business elsewhere

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Worst ever

This was the worst take away meal I have ever had and to top it off it arrived 50 minutes after the last delivery time,save your money buy a bag of crisps and a chocolate bar and you will also avoid the frustration

March 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Pork flavoured Chicken merchants

Ordered 2 Sweet and Sour Chicken via Uber Eats. The dishes were spicy, neither sweet not sour, and tasted like Pork. Uber refunded my £10 for £30 outlay on something I didn't ask for. Will not be giving this franchise a 2nd chance considering Pork is controversial. My wife did not appreciate the mouthful she took in good faith. I didn't enjoy the sample I had either. Both went in the bin they were born from!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting seating area

Disgusting seating area. Food left on floor and tables by previous customers. The sofa seating area was very horrendous with food stains and dust stuck on it.

I will not be visiting again.

Southall branch

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking got about 5 finger…

Absolutely shocking got about 5 finger nails worth of chicken and about 5kg worth of rice, would highly recommend you do not go near this place and for the spring rolls you could inhale with one bite.

For the sticky note that you send with the order stating “help us improve share your opinion” well this is my advice shut the gaff down.

January 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Amateur hour

They have an app that lets you order for delivery. Problem is they have no drivers yet still take your order and your money.

You're left waiting, wondering where your food is and then have to call them after an hour to be told the truth. The restaurant can't cancel the order and refund you either.

Surely this is basics, right? If you can't deliver, don't allow people to order a delivery service!

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

The staff are a absolute joke

The staff are a absolute joke, called to ask how long my delivery would be and the hung up on me so called back and got nothing but abuse, took 2 and half hours to get our food and it was cold

December 10, 2025
Unprompted review

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