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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their purchased items never arrived, even though the shipping tracking information incorrectly marked the packages as successfully delivered. Many consumers waited several weeks or even months for orders that ultimately failed to show up at their home addresses. Some reviewers were not happy with the customer support team, noting that their messages and emails were consistently ignored. A few other people also felt that the website and tracking details were unreliable. Buyers additionally pointed out that reaching out for help or requesting refunds proved entirely unsuccessful.

What people talk about most

Order

Consumers find order experience filled with profound disappointment due to widespread delivery failures.... See more

Delivery service

Clients share negative opinions on delivery service, expressing frustration as orders fail to arrive despite... See more

Response time

Reviewers highlight negative aspects of response time, expressing deep frustration as customer support never... See more

Website

Users describe negative interactions with the website, expressing serious concerns regarding customer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Item never arrived! Ordered in May, tracking said it arrived in June, but it didn't! I contacted customer services 4 times over 10 days in early July but never heard back. Luckily I payed via PayP... See more

Rated 1 out of 5 stars

Never received order. Promised order to be sent again plus percentage off next order. Ordered at beginning of year still no order or tracing details. Please don't waste your money

Rated 1 out of 5 stars

I’d give zero if I could. I ordered a backpack that I received confirmation of the order but after calling their customer service line and finding out it wasn’t in service combined with the fact their... See more

Rated 1 out of 5 stars

WARNING! Stay away from this company. As many before me I didn´t get my delivery. It was registered as delivered and I was sent to SEEL for customer service regarding this problem. That was anothe... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

121 reviews

5-star
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1-star

No history of asking for reviews

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1.2

All reviews

(121)

121 reviews in the last 12 months

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Rated 1 out of 5 stars

WARNING!

WARNING!
Stay away from this company.
As many before me I didn´t get my delivery.
It was registered as delivered and I was sent to SEEL for customer service regarding this problem.
That was another disaster. You can read my review on that company.

July 1, 2026
Unprompted review
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Rated 1 out of 5 stars

⭐☆☆☆☆ (1 Star)

⭐☆☆☆☆ (1 Star)

My experience with Opaizity was extremely disappointing. I placed an order, was charged, and never received the merchandise. After waiting well beyond the expected delivery timeframe, I attempted to contact customer service multiple times through email and other available channels, but I never received a response.

The lack of communication was just as frustrating as the failure to deliver the order. As a customer, I expected either the product I paid for or at least an update regarding the status of my purchase. Instead, I was left with no product, no explanation, and no customer support.

Based on my experience, I cannot recommend this company. Buyers should proceed with caution and consider the risks .

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

FAKE TRACKING

FAKE TRACKING. SCAM!!!No response to emails! Never received the order, Fake tracking says item delivered. DO NOT BUY FROM THIS site!!

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered items on the 24th April

I ordered items on the 24th April - almost 2 months ago. Received an order confirmation and notice that it was shipped and THAT WAS THE LAST!!!! NOTHING ARRIVED! I AM CONVINCED THAT THIS IS A SCAM AND FRAUDULANT WEBSITE!!!

June 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam company

Scam company. Pinterest endorsed it so I trusted it and took a chance. Item never arrived. No communication at all. No answer to my email. Don't buy from them. Minus 5 stars

May 19, 2026
Unprompted review
Rated 3 out of 5 stars

Hope I’m wrong

I’ve ordered a t-shirt from this shop. Says it’s been shipped. Anyway, so far so good. The downside is that my credit card account was hacked after using this shop. After reading a lot of the reviews, im not hopeful about receiving the item. 😢

June 6, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. Charged me and sent an empty envelope to show that item is delivered. Contacted many times but never replied. It’s advertised on #pinterest mostly and they should take a notice of it too. 👎👎

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Bad bad bad company

Bad bad bad company. On my page it says my package is delivered but never received it. And also I waited more than 5 weeks, and get nothing. I wrote a mail, to the help desk; never got an answer. My money is lost, I never got my products, in the tracking it says I got it, which I did not!! If they had given a good customer service, in the pictures the products looked fine, but now I think they were also bad. Do not buy anything, do not trust, I lost money, cannot reach anybody, where can I complain? So dissapointed...

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM I’d put a Zero if I could

I would put a Zero if I could.
Customer service via email does not reply back. They said order was sent but it was never delivered. I asked several times for additional shipping confirmation and no one got back to me.
I was charged and received no product.

April 3, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM SITE

I would give them 0 if possible.
Ordered 2 dresses on 22/4/26.
I emailed them as my items had not arrived after 4 weeks,and got a reply saying...don't worry, it's in transit!
Opazity then said delivery had been successful on 23/5/26. I have received nothing! Please avoid this site as it is obviously a scam. My bank is now dealing with it. Something should be done about this site immediately!

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

I made a purchase about two months ago…

I made a purchase about two months ago from OPAZITY, and the order never arrived. They charged my credit card for the order, but then used my credit card to place an order with REDWIVE. Don't buy from OPAZITY; they are scammers. I emailed them at the address they provide, and they never reply. THEY ARE SCAMMERS.

April 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Opazity : scam

This company is not even a star worth. It is for sure a scam. I order 22 April 2026 my clothes and still waiting delivery as on today the 19 May 2026.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

I order some pieces

I order some pieces . the shipping tracking says the arrived one month later but. But it came no Paket . After writing two mails no answering. I made a notice by the payment service and became all
My money back. I think it is a Fake China shop. Don’t order ! First time I think it is a USA shop but at least it is a China shop .

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

I would give them zero stars if…

I would give them zero stars if possible.I purchased 2 tops which were advertised on Pinterest,for $66,using my Paypal account.After waiting more than a month & receiving 'China Post' tracking,stating the parcel had been delivered( when it hadn't!) I sent 2 emails they didnt respond to.Because I used PayPal,I issued a complaint through them,highly recommended-& they investigated my complaint & refunded the funds back into my account.This company is obviously fake,they are blatantly stealing from innocent people-I don't know how they are getting away with it!!! I hope Pinterest is stopping their advertising-buyer beware!!!

April 28, 2026
Unprompted review

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