The support staff were in constant contact with me with assistance for cancelling my subscription to their service. Not that there is anything wrong with the service, it just wasn’t for me. The suppor... See more
Company replied
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See what reviewers are saying
Optery is very thorough, going state-by-state to remove your information where you might not have thought to look. I would have kept the plan if I could have afforded it. I can't right now, but I do... See more
Company replied
The absolute best. I had used others who have nowhere near the clout Optety has and thus was not expecting the great results. I was exposed everywhere and now I’m not. They are worth every penny.
Company replied
horrible experience. after a year of ok service I got a notice that it would auto-renew. I did not want to do that. The links provided in the email did not work. I attempted to sign on to the website... See more
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Company details
Written by the company
With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.
Contact info
6150 Center St #121, 94517, Clayton, United States
- support@optery.com
- www.optery.com
4.1
Great
215 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The Most Incredible Privacy Company You’ll Ever Meet – Optery Saved My Peace of Mind!
I wish I could give Optery a million stars because they deserve every single one! As someone caught in a terrifying doxxing nightmare—where my family was getting harassing calls and sensitive info was being thrown around—I was desperate for help. Optery didn’t just step up; they blew me away with the kind of human, caring support you rarely find anymore. This isn’t just a company—it’s a team of real people who’ve got your back when the internet turns ugly.
From my very first message, their support agent, Allison, was a literal superhero. I poured my heart out about the stress of doxxers targeting my family, and she responded with such warmth and understanding that I felt truly seen, not like some ticket number. She didn’t just toss me a generic reply—she gave me clear, actionable steps to add multiple phone numbers and emails to my Ultimate Plan, which was a game-changer for locking down our info. Even when I mentioned budget struggles, there was no pressure, just pure encouragement and an open door to help anytime.
What makes Optery special isn’t just their tech (which is top-notch, scanning hundreds of shady data broker sites to scrub your info). It’s their heart. Allison’s replies felt like a friend saying, “You’re not alone—we’re in your corner.” Every email was fast (sometimes minutes!), thoughtful, and packed with care, proving they’re not robots but humans who get how scary privacy threats are. They even suggested a Family Plan to protect my loved ones, and while I’m still figuring out costs, their advice never felt salesy—just genuinely about helping.
Optery turned my panic into hope. They’re not just removing data; they’re fighting for your safety and dignity in a world where doxxers and scammers run wild. I’ve got mad respect for a company that combines cutting-edge tools with old-school compassion. If you’re worried about your info being out there—or worse, if you’re dealing with harassment like I was—Optery’s the real deal. They don’t just deserve your money; they deserve your trust and a standing ovation. Thank you, Allison and Optery, for being the heroes we all need!
April 18, 2025
Unprompted review
Reply from Optery
We’re so grateful for your heartfelt review! It’s wonderful to know that Allison’s support helped you feel safer during such a tough time. At Optery, we always want our customers to feel protected and supported. Thank you for trusting us, and we’ll be here whenever you need assistance!
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Before I had Optery
Before I had Optery I would get about 20 are so robo calls a day, now that I haver Optery I only get one or maybe two robo calls now. Optery is the best investment I've ever made. I encourage everyone to get Optery. THANK YOU OPTERY
April 15, 2025
Unprompted review
Reply from Optery
Thank you so much for sharing your experience! We're happy to hear that Optery has made such a big difference in reducing robocalls for you. We always aim to deliver this kind of impact and peace of mind for our customers.
If there's ever anything else we can help with, feel free to reach out anytime!
You can tell you're working with the best when you see your reports
You can tell you're working with the company that works for you they take pride in their work and you can tell as a customer. They respond to your messages with the answers that help. I wouldn't have it any other way. If I could give 10 stars I would. Thank you optery. Keep up the good work.
March 25, 2025
Unprompted review
Reply from Optery
Thank you for your wonderful feedback! We are delighted to hear that you’re happy with our service. At Optery, protecting your personal information is our top priority, and it’s incredibly rewarding to know that our efforts have made a difference for you.
If you ever need help or have questions, feel free to reach out.
Awesome service!
March 22, 2025
Unprompted review
Reply from Optery
Thank you for your feedback! We appreciate your support and are glad to hear you had a great experience. Let us know if there is anything else we can assist you with.
Optery is GOAT
Optery has begun my journey of identity protection. It in conjunction to Proton and Aura I am hoping will lead to the ultimate fortitude of defense in depth for my online securities.
February 27, 2025
Unprompted review
Reply from Optery
Thank you for your feedback! We're glad to hear that Optery is helping you take control of your identity protection. Pairing it with Proton and Aura is a great strategy for a strong, layered defense. If you ever need any assistance, please don't hesitate to contact us at anytime.
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Really good service
Really good service. They've removed the majority of my data. I'm a bit confused as to how they choose which brokers they put in each plan though. I feel like the Ultimate plan should specifically be for people with businesses who are constantly in data brokers' rotation. it would also be helpful if they could at least list the entire 615 that they are aware of so we can check on them ourselves. All in all, I'm no longer coming up anywhere when I do a google search so the service was very helpful.
March 7, 2025
Unprompted review
Reply from Optery
Thank you for your feedback! We're so glad to hear that Optery has been helpful in removing the majority of your data and improving your online privacy.
Regarding your question about how data brokers are assigned to each plan, the data brokers covered under each plan are determined by the level of service provided, with the Ultimate plan offering the most extensive coverage. However, some data brokers are specific to certain plans due to their unique opt-out processes or the level of automation and support provided for each plan. You can find a list of the data brokers we cover directly in your Optery dashboard, including those available with the Expanded Reach feature. This will give you an overview of the data brokers being tracked and the data we're working to remove for you. Feel free to reach out if you have any questions.
Great site, it works
Great site. It actually works. Removes ALL of those data collection sites with your addresses, relatives, etc. (I got the premium plan). TBH you can subscribe for a couple months until the stuff gets removed (I did this), then cancel, then go back and join again for a couple months after like a year when the stuff starts to creep back. :-)
March 13, 2025
Unprompted review
Reply from Optery
Thanks for your feedback! We're glad to hear that Optery has worked well for you. With our free Basic plan, you’ll continue receiving quarterly removal reports to track your data exposure, even after canceling a paid plan. If you ever need assistance, feel free to reach out. We truly appreciate having you as a valued customer!
Optery caught my eye as a reputable…
Optery caught my eye as a reputable company according to some industry expert and I wanted to give it a try. As it turns out, this whole industry is rigged and no one can be trusted. They list 4 plans, 1 free and 3 paid ones, while only the most expensive brings some value. Extended and core plans have no major people search sites that I wanted to have my information removed from, which means it would have no impact on my online footprint. It looks like they deliberately put websites like whitepages, unmask, peoplefinders, radaris on Ultimate plan to make the most profit. So you basically sign up to $24.99 a month or you don't sign up at all. Also there is no phone number to talk to a real person and "priority email support" feature is a joke. As a customer, I should be able to reach someone if it's urgent matter. Not recommended.
February 28, 2025
Unprompted review
Reply from Optery
Thank you for your feedback, we truly appreciate you giving Optery a try and sharing your thoughts.
Data brokers, including Whitepages, Radaris, and PeopleFinders, have more complex and time-consuming removal processes that require extra resources, manual efforts, and repeated follow-ups to ensure successful opt-outs. Because of this, they are included in the Ultimate Plan, which provides the most comprehensive coverage and dedicated privacy agent support. That said, upgrading is always optional. We also offer a self-service opt-out option, allowing you to manually request removals for certain sites if you prefer not to upgrade.
Regarding customer support, while we don’t currently offer phone support, we do provide priority email assistance for Ultimate Plan customers. We strive to respond to emails and chat inquiries as quickly as possible, handling each request in the order it was received to ensure fairness and efficiency.
We’re always working to improve our service and appreciate your feedback. If you’d like us to review your case further or address any specific concerns, please don’t hesitate to reach out to support@optery.com—we’d love the opportunity to assist you!
Website is good, great customer support
The website is fast and intuitive. I had a great experience with customer support to clear out our questions; they replied quickly and thoroughly. I'll update later on the deletion results since it's ongoing.
March 10, 2025
Unprompted review
Reply from Optery
Thank you for your thoughtful feedback! We're so happy to hear that you found the website intuitive and had a positive experience with our support team. We’re committed to providing thorough and timely assistance, and we appreciate your patience. Please don’t hesitate to reach out if you need anything.
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Outstanding customer service
Excellent customer service! Zaira provided timely accurate clarification to resolve my concerns!
Thank You!
R. Todd
March 10, 2025
Unprompted review
Reply from Optery
We're glad to hear about your positive experience with Zaira! Providing timely and accurate support is always our goal, and we appreciate your feedback. We’re always here if you need further assistance.
I really got mixed results with Optery
I really got mixed results with Optery. In the first 30+ days, they made progress on the "easy" quick to remove items but then things went into crawl mode. They supposedly removed my info from 200+ sites but that's a far cry from the 600+ they claim to do. To be fair, some would require some photo ID which I would not provide but I would not expect that from the vast majority coming from a business that carries your temp Power of Attorney to execute requests to remove your data. For the cost...frankly it didn't seem to make a dent in any safety or security I expected to see from a removal. Google still reports to me plenty of sites popping up with my info and Optery just didn't keep up with it despite the monthly service. Wasn't a value for me.
March 10, 2025
Unprompted review
Reply from Optery
Thank you for your honest feedback. Many data brokers process removals quickly within the first 30+ days, but more challenging ones require multiple follow-ups, which can slow progress. We continue working on these sites over time, though some brokers may delay or relist information, requiring ongoing effort. Optery removes your data only from sites where it is actually exposed. Unlike services that claim removals from a blanket list of sites, our search technology scans the web to accurately identify where your information is listed. This ensures that every removal reflects a real exposure that has been addressed.
While we cover 600+ data brokers, the number of removals varies by individual—some people appear on hundreds of sites, while others are listed on far fewer. Your personalized report provides a clearer reflection of your privacy progress, showing exactly where your data was found and removed. Additionally, some data brokers require extra verification, such as a photo ID, but providing an ID and signing an LPOA are completely optional. If you choose not to submit one, we still process removals wherever possible.
We’d love the opportunity to review your case further and assist in any way we can. Please email us at support@optery.com, and we’d be happy to investigate any remaining concerns.
They did great for the price
They did great for the price. I receive 1/3rd the calls and nonsense I did before.
March 5, 2025
Unprompted review
Reply from Optery
Thank you for your feedback! We're glad to hear that you've seen a reduction in unwanted calls and messages. Your satisfaction is our priority, and we appreciate you choosing Optery. Let us know if there's anything else we can do for you!
Excellent Service
Excellent Service! There are only two many times I have to tell you thank for getting rid of Internet Parasites
March 4, 2025
Unprompted review
Reply from Optery
Thank you so much for your kind feedback! Providing excellent service and helping to protect your privacy is exactly our goal. We truly appreciate your support, and if you ever need anything, don’t hesitate to reach out.
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Here today. Gone tomorrow
I get a monthly report. It’s great to see my name deleted from these search engines used by nosy people who are willing to pay for the info. Well worth the money
February 26, 2025
Unprompted review
Reply from Optery
Thank you for sharing your experience! We're happy to hear you're seeing great results. If you ever need anything, please don't hesitate to reach out.
Great service
I signed up for the core plan and I'm unable to find any information about me whenever I search my name on Google. Great service that I highly recommend.
February 18, 2025
Unprompted review
Reply from Optery
Thank you for your feedback! We're pleased to hear that you're satisfied with our service and that it has effectively enhanced your online privacy. Your recommendation is greatly appreciated. If you ever need any assistance, please don’t hesitate to reach out.
Excellent service!
I signed up for Optery about a year ago as my information was all over the web, and was exposed in several data breaches. I really wanted to limit exposure and curate a clear, professional online presence. This has given me peace of mind. I highly recommend this service!
February 16, 2025
Unprompted review
Reply from Optery
Thank you so much for sharing your experience! We're glad to hear that Optery has helped you reduce your online exposure and build a more secure, professional presence. Giving our users peace of mind is exactly what we strive for, and it means a lot to know we’ve made a positive impact for you.
If you ever need assistance or have any questions, please feel free to reach out anytime. Thanks again for your support and recommendation!
Poor real results
The Optery service gets a lot of good reviews but in reality it yields poor real results. It did remove a few easy to remove items but nearly all of the removals claimed were actually no records founds and not removals, Most of the ones that were suposedly removed have no screen shot of the removed data or were sites that would not have had my data to begin with like arrest records from 30 different states Ive never been to. It seems to be a scam where they just keep getting you to pay for a higher level but don't actually do anything. New data bases are showing up faster than they are removing anything. Use the free scan and start removing the profiles yourself, don't waste your money on their paid services.
February 11, 2025
Unprompted review
Reply from Optery
Thank you for your feedback. We take customer feedback seriously and appreciate the opportunity to address your concerns. We combine "Removed" and "Not Found" statuses because our scans use different name and location variations, meaning a profile may be found and removed in one search but not in another. While we provide screenshots whenever possible, some data brokers do not publicly display removed listings, though we continue to track and follow up on removals.
You can learn more detailed info here: https://help.optery.com/en/article/why-does-optery-combine-removed-and-not-found-into-one-removals-protection-status-1acm6q4/
Additionally, many "arrest record" sites include more than just arrest records—they also list public records such as addresses, phone numbers, and emails, which is why they are part of our coverage. Our plan tiers are designed for different levels of coverage, and upgrading is always optional for those who want broader protection. Since data brokers frequently refresh and re-list information, we continuously monitor and resubmit removals to help keep your data off these sites.
We have sent you an email to discuss this further and explore available options, and we look forward to your response.
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Bait and switch -
Bait and switch - Optery sells you a low-priced plan with a long list of major data brokers. But, shortly after you start using Optery, Optery moves some of the largest and most problematic broker sites to higher priced plans. You're forced to move to a more expensive plan, as much as 250% more expensive - to get the same coverage you had when you first signed up.
While Optery's three lowest-priced plans used to offer pretty good coverage, they're now padded with garbage sites like "Kentucky Arrests" while big data brokers like Intelius, Checkmate and FastPeopleSearch are now only in their most expensive plan.
Don't hope for customer service either. The chat function has a worthless AI and if it doesn't have the answer, it says you'll wait at least a day for a response.
I'd give Optery a hard pass.
February 6, 2025
Unprompted review
Reply from Optery
We apologize for any confusion or disappointment this may have caused and appreciate your feedback.
At Optery, we are committed to continuously improving and expanding our coverage, which sometimes involves adding or removing data brokers. Data brokers like Intelius, Checkmate, and FastPeopleSearch are particularly challenging to remove and require significant effort, which is why they are included in our highest-tier plan.
We understand that you were not notified of these changes, but as outlined in our Terms of Service (Section 6), our removal services may change over time without prior notice. - https://www.optery.com/terms-of-service/
Regarding arrest record sites, while they may have "arrest" in their name, they also display a variety of public records such as property and contact information, which is why they are included for comprehensive removal.
We have also reached out to you via email to further address your concern. We would appreciate your response and hope this provides clarification.
I am very satisfied with Optery
I am very satisfied with Optery. Even the most basic of plans start working immediately and I already feel more secure - noticed a difference. I am so glad this company exists because having personal information online is a highly unregulated process and this helps to combat that in an easy way.
February 4, 2025
Unprompted review
Reply from Optery
Thank you so much for this great feedback! It’s amazing to hear that Optery is already making a difference for you. We’re glad we can help you feel more secure. If you ever need anything, we’re here for you. Stay safe and private!
A very satisfactory service.
So far I am finding this service very helpful. I never knew there was so much information out there about me and it was concerning initially when I saw how exposed I was. Now I can see they are working to clean that up, albeit slowly in some areas, but I have been assured that is normal. I also find it very useful to actually see the sites that they have removed information from.... soooooo many data search sites.
It has definitely given me some peace of mind, and I would definitely recommend to others!
Thank you!
January 31, 2025
Unprompted review
Reply from Optery
Thank you so much for your feedback! We're really glad to hear that our service has been helpful and given you some peace of mind. It’s definitely surprising to see how much of our personal information is out there, but we’re here to help clean it up.
You're right—some removals take longer than others, but we’re always working behind the scenes to make sure they get done. We appreciate your patience and your recommendation.
If you ever have any questions, feel free to reach out.
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