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Rated 5 out of 5 stars

I have worked here for a few months now and it was one of the most amazing environments I've been at. Wonderful leadership team, and always striving for decency over the phone. These guys turned me in... See more

Rated 1 out of 5 stars

An organisation with the charm of a pesky moss on a hot summer day. They will ring you non stop from multiple numbers until you get a brain tumour. When you pick up it’s the same old dodo, up to their... See more

Rated 1 out of 5 stars

A pity we cannot leave NO stars. This company persistently calls when we have advised them REPEATEDLY that we are not interested! We are happy with HBF and will NOT change our excellent legacy po... See more

Rated 1 out of 5 stars

This company called me soo many times, even I have blocked the incoming number however they called in from different numbers all the time, making number blocking almost impossible. Once I picked up... See more

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1.5

Bad

TrustScore 1.5 out of 5

67 reviews

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Rated 5 out of 5 stars

I have worked here for a few months now…

I have worked here for a few months now and it was one of the most amazing environments I've been at. Wonderful leadership team, and always striving for decency over the phone. These guys turned me into a great salesman whilst teaching the proper etiquette over the phone. They aren't a scam lol, real people work here. 10/10 workplace.

August 3, 2025
Unprompted review
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Rated 1 out of 5 stars

I am on the do not call register

I am on the do not call register. So don't call me soliciting services. I have reported to do not call register to make formal complaint and suggest others that are on the do not call register to do the same.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Im on the do not call register

Im on the do not call register, have lodged a complaint the the DNCR.
Advise others to lodge a complaint.
You can also go to their website and fill a form in to remove your number.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

An actual positive review here 🤷‍♀️

Gosh didnt know how bad the reviews were.

I couldn’t help but leave a positive review due to having my first call from them today. I had this incredibly lovely lady on the phone.
She said her name was Ocean I believe.

The only reason I stayed on the call is because of her. Her customer service was excellent. I only bother with reviewing a place if it’s actually worth it. She was one of the most kindest, coolest and considerate customer service ladies I’ve experienced. She made me laugh a few times too. Very down to earth yet professional. I wish more people were like her.

She was prompt, professional and absolutely bloody friendly. This lady needs a pay rise.
She sounds like she actually wants to be at work. Love it. Keep it up whoever you are miss Ocean.

May 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Optichoice - Serial Pests

Every single day - I get calls from this crowd, Optichoice. I block, then they call the next day from another number. I have asked nicely that they stop calling me as I'm not interested, but they persist. Such a damn nuisance to be hounded by these clowns day in, day out !

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

A pity we cannot leave NO stars.

A pity we cannot leave NO stars.
This company persistently calls when we have advised them REPEATEDLY that we are not interested!
We are happy with HBF and will NOT change our excellent legacy policy.
We block the numbers only to have them calling on different numbers.
How to annoy prospective clients lesson 101.
I wish there was some way to STOP these calls.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Pest!!!

Pest!!!! Stop calling my number OPTICHOICE. I did not give permission to call my number. It keeps calling back despite my phone rejecting this number 0489-991-317
BLOODY ANNOYING!!! Just GO AWAY!!!!!!

May 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Annoying

This company supposedly offer a comparison of health insurance plans (the product they're selling). However they call repeatedly from different numbers, to the point of harassment. Even after you explain you're not interested and request they remove your number from their database. Bunch of pests!

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

I am fed up with receiving constant…

I am fed up with receiving constant calls from this place. I have now done what they suggest when I've called the number back and asked via email optout.... to remove my phone number from future calls. In the email I have also stated that once this is Actioned they are not to then use the email address to contact me. If they then do this I will certainly report them further up the line....

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute pests.

Absolute pests.
Will ring you on multiple mobile numbers when you're not expecting and won't take you off registries. Just keep blocking their individual numbers.

May 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Pain in the A$$

An organisation with the charm of a pesky moss on a hot summer day. They will ring you non stop from multiple numbers until you get a brain tumour. When you pick up it’s the same old dodo, up to their usual sales tactic and repetitive commentary. Every time I hear them blabbering on about health insurance comparisons I need CPR as I’ve stopped breathing and died half way.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Will not stop calling

Will not stop calling. Asking them to remove me from calling list 7 times total as of just now.
This arvos call was special though.
Got lectured like a naughty kid.
"Well, MOST people would fix this problem by asking us to take you off our calling list".
Jesus wept!

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Please stop calling

Please stop calling! You will better off promoting it on social media as to how and why is it better than any health insurance etc

April 17, 2025
Unprompted review
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Rated 1 out of 5 stars

None stop calls

If I could give a 0 I would, constant calls despite being on do not call register, asked them multiple times to stop calling me, yet they still continue to off different numbers, when I say I’m at work, they reply “so are we” and continue trying to talk.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. Called multiple times most days for at least the last year. I block all new numbers but still the calls come. Beginning to feel like harassment and I’ve asked multiple times to be taken off the call list.

April 7, 2025
Unprompted review

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