While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love working with this company. Alex is the best example of how giving employees space for their creativity can make a real difference. His talent, precision and drive for perfection ar... See more

Rated 5 out of 5 stars

I am currently just as the start of a hopeful partnership with options. But I have been in conversation with a member of the design team, her name being Jessica B. I have to say she’s been great up to... See more

Rated 5 out of 5 stars

The labelling process was made simple with Jessica sending examples back and forth. I changed the labels a few times as they needed things added or taken away and nothing was ever any bother to be d... See more

Rated 5 out of 5 stars

Thank you Options. We have had a tricky time of it together, however, the company has gone above and beyond what I would have expected. The initial teething errors made by me have been rectified at co... See more

Company details

  1. Cosmetic Products Manufacturer

Written by the company

Manufacturers of hair care and beauty products. Specialising in helping new brands begin. if you are looking for a one stop shop to begin your own brand of either white label or private label products, we can help. From very small orders of just £60!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not only company itself, it's a people who work there

I absolutely love working with this company. Alex is the best example of how giving employees space for their creativity can make a real difference. His talent, precision and drive for perfection are truly inspiring. Working with someone like him is a pure pleasure. He's turns every project into something special.

November 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Karina was very helpful and very informative. It’s a breath of fresh air to deal with people who are attentive and would go the extra mile to help you.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Karina was very helpful

Karina was very helpful, made the ordering process very easy for me.

ordered of options before and have always had a good experience their products are great and art work was amazing!

Really pleased

October 17, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was looking for some ethical natural…

I was looking for some ethical natural white label products to compliment the treatments I offer. These products are beautiful, simple but effective! Alex in the design team is an absolute superstar, efficient & responsive he fulfilled my design requirements with ease!
Thank you Alex

October 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great products and staff

I have finally found a great company with wonderful natural products. As a new client I was suppprted by Vincent then Jessica B, efficiently completed artwork and didn't mind me changing a few things along the way. Really impressed.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been using options Ltd for over 10…

I’ve been using options Ltd for over 10 years and honestly they have changed my life. My business is huge now and it’s all thanks to their amazing products and all the help they’ve given me. It’s so easy to place an order and even when I was in hospital for a period of time with daughter last year I could just email to order and bank transfer so no need to ring. Louise has been amazing and deals with most of my emails but everyone I’ve dealt with have been great. I order weekly and these aren’t small orders but there’s never a mistake or if there is a small one it’s sorted so I’m really happy and so grateful to options. So thank you again

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, been working with them for many years. Alway do my order through email with louise. Always helpful and prompt, highly recommended

October 7, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing Products & Service

I use Options for my unique salon products, i have been using them now for 18 months or so and i always deal with Louise she is always happy to help and is fast with getting my orders through.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

New customer here I've had two separate…

New customer here I've had two separate deliveries arrive now and i am extremely happy with the entire process and the end result. I was previously using other own brand businesses and Options is by far my favourite. Dealing with Alex has been a delight thanks for answering my enquiries and designing my businesses products exactly how we imagined them. Will continue using options and already looking forward to placing my next orders.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been working with Options Limited…

I’ve been working with Options Limited for over a year now on a range of haircare products, and I can’t recommend them enough. The entire team is absolutely brilliant and incredibly helpful throughout every step of the process. I frequently deal with Louise and Nikki to place initial orders, and they are always super helpful, offering the best advice and guidance.

In the design department, Vincent and Jessica have been fantastic to work with. They’re extremely patient and consistently go the extra mile to ensure both exceptional customer service and a top-quality final product. Their dedication truly shows in everything they do.

The journey with Options Limited has been a collaborative and rewarding one, creating something that is not only meaningful to us but has turned out to be absolutely amazing. The team consistently puts in 110% effort, and I couldn’t be happier with the results.

If you’re looking for a white label company or are interested in sampling products, I highly recommend Options Limited. They always go above and beyond to source exactly what you need. Overall, it has been a really positive experience, and I’m thrilled with the outcome!

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

labelling proces

The labelling process was made simple with Jessica sending examples back and forth. I changed the labels a few times as they needed things added or taken away and nothing was ever any bother to be done. Jessica was efficient in returning emails with examples etc too
All in all efficient

October 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Review of the designer

I am currently just as the start of a hopeful partnership with options. But I have been in conversation with a member of the design team, her name being Jessica B. I have to say she’s been great up to now talking through the design. Great communication. Looking forward to future ideas.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

What a truly awful company

What a truly awful company. Do yourself a favour and avoid this headache.

You have to wait weeks and weeks for an order to arrive.

When it arrives there will be products missing. They get very aggressive when you tell them.

Then they send orders to the wrong address and blame you for the person not refusing it.

An absolute shambles of a company.

July 12, 2023
Unprompted review
Optionsltd logo

Reply from Optionsltd

We have a zero tolerance policy with aggressive or abusive clients.
We video and photograph all products prior to packing and delivering. When we are told that items are missing, we can FULLY investigate. Sometimes we are not told the truth.
We take dishonesty very seriously.

The "wrong address" was the clients home address as previously arranged. The client accepted the delivery.

Rated 5 out of 5 stars

Thank you Options

Thank you Options. We have had a tricky time of it together, however, the company has gone above and beyond what I would have expected. The initial teething errors made by me have been rectified at cost to them, and I am grateful to have found Options. It's worth saying that the proof is the proof, make sure to examine it closely, what you approve, you get, the company are not there to proof the work, but to provide a comprehensive service driven by your own design and specs.

December 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look