Orange Insoles Reviews 472

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Being a Type 2 diabetic, I have some foot pain issues. After hearing of Orange Insoles on Bob & Tom Show I finally broke down and ordered a pair. Having tried MANY different insoles, I was skeptical.... See more

Rated 5 out of 5 stars

Wow - This company and their products are amazing. And they make you feel like you are their #1 priority. Seriously, the absolute best customer service around. I cannot more highly recommend this prod... See more

Company replied

Rated 5 out of 5 stars

My husband works on concrete floors most of the day and comes home with pain in the lower legs, knees, and feet areas. The Orange Insoles have helped his posture and comfort levels while he is on his... See more

Rated 1 out of 5 stars

Terrible. I wrote a review of my issues, and received a message to contact Owen. I contacted him via email and never heard back. At this point I'd like to stop getting messages to provide more revi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We created Orange Insoles because we saw just how many people are stopped from doing the things they enjoy because of pain. Unnecessary pain. Pain caused by misalignment that's easily corrected with simple insoles designed to re-align your body. With Orange Insoles, we can help you reduce pain and increase performance. We can help you feel better. So you can do more! owen@orangeinsoles.net Phone 517-349-3790.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

472 reviews

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Rated 2 out of 5 stars

Overall not happy with the product

Overall not happy with the product. I emailed customer service 5 days ago to arrange a return. Have NOT heard back from anyone.

February 18, 2024
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Reply from Orange Insoles

Hello John, we are so sorry for the poor experience! We were able to look up your order and refund your purchase in full.

We checked all of our customer service emails and can't find an email from you or with your order number anywhere. :(

We will further investigate why we did not receive your email so that it does not happen again.

Thanks for giving us a try. Does that help?

Sincerely,
Owen Keenoy
Orange Team
517-349-3790

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Rated 5 out of 5 stars

Life Changing

I have had major hip pain since pushing my walking workouts at the gym, around the neighborhood, and on hiking trails. I'm 59 years old, walked miles and miles of flight line in the Air Force, and I just thought it was old age or maybe arthritis. Orange insoles are life changing. I feel 20 years younger. I'm not advertising for them; I really do feel that much better.

February 29, 2024
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Reply from Orange Insoles

First off, thank you for your service! We are so glad our insoles are helping to keep you active and on the move. It's stories like this that inspire us every day!
Sincerely,
Owen
Orange Team

Rated 5 out of 5 stars

Low arches these are a must have.

Easy order and prices are reasonable. Now for the bottom line just ask me feet what they think. They respond life is good and all feels well.

January 26, 2024
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Reply from Orange Insoles

We appreciate your feedback! Glad things were easy to get started.

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Rated 3 out of 5 stars

It feels good until.i stand up

It feels good until.i stand up, the design is too inflexible for me

January 17, 2024
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Reply from Orange Insoles

We appreciate you sharing. Did you by chance break the insoles in? Sometimes they can take time to get used to and you may need to wear them in small periods of time and work up to wearing them all day!

Rated 5 out of 5 stars

WAITRESSES GET YOU A PAIR

I’ve been a waitress for many years, walk anywhere between 5-10 miles per day. Previous to my purchasing these insoles, I would wake up in the morning barely able to stand. Feet hurting, back hurting, hips aching.
In April 2023 I purchased my first pair of Orange Insoles and they’ve changed my life for the BETTER! I no longer suffer from any of the pains previously mentioned. I feel as good barefoot as I do with these insoles in my shoes. The support and cushion are far superior to any work shoe bought. If you haven’t yet get yourself a pair today!!! You won’t be sorry or sore anymore

April 14, 2023
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Reply from Orange Insoles

Thank you so much for your feedback! We are glad that you are feeling better and able to serve without pain. This is very inspirational :)

Rated 1 out of 5 stars

I was very disappointed in my purchase

I was very disappointed in my purchase, the arch supports hurt the arches of my feet and the cupped heels of the insoles hurt the bottoms of my heels, I had to take the insoles out because I had too much pain walking with the insoles in, I went back to just a plain gel insole

January 22, 2024
Unprompted review
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Reply from Orange Insoles

Hi Scott, thank you for sharing your experience. We apologize that we weren't able to provide the extra comfort you were looking for! Sometimes the firm support can take some time to get used to - especially coming from a soft gel insole.

We want to make things right! Just email owen@orangeinsoles.net with your order number or call 517-349-3790 and we will gladly return and refund your purchase.

Again, thanks for the feedback and we hope to make things right.

Sincerely,
Owen Keenoy
Orange Insoles

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