Orange Insoles Reviews 472

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Being a Type 2 diabetic, I have some foot pain issues. After hearing of Orange Insoles on Bob & Tom Show I finally broke down and ordered a pair. Having tried MANY different insoles, I was skeptical.... See more

Rated 5 out of 5 stars

Wow - This company and their products are amazing. And they make you feel like you are their #1 priority. Seriously, the absolute best customer service around. I cannot more highly recommend this prod... See more

Company replied

Rated 5 out of 5 stars

My husband works on concrete floors most of the day and comes home with pain in the lower legs, knees, and feet areas. The Orange Insoles have helped his posture and comfort levels while he is on his... See more

Rated 1 out of 5 stars

Terrible. I wrote a review of my issues, and received a message to contact Owen. I contacted him via email and never heard back. At this point I'd like to stop getting messages to provide more revi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We created Orange Insoles because we saw just how many people are stopped from doing the things they enjoy because of pain. Unnecessary pain. Pain caused by misalignment that's easily corrected with simple insoles designed to re-align your body. With Orange Insoles, we can help you reduce pain and increase performance. We can help you feel better. So you can do more! owen@orangeinsoles.net Phone 517-349-3790.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Very bad I will never buy these againSo…

Very bad I will never buy these againSo not work on concrete floor all day long

October 2, 2023
Unprompted review
Orange Insoles logo

Reply from Orange Insoles

Hello Jeff, we are so sorry to hear about your experience! Orange Insoles can take time to get used to. We recommend wearing them in small periods of time and work up to wearing them all day over several weeks. Sometimes it takes time to get the results you are looking for.

Bottom line, we want you to be happy! If you haven't done so already, please reach out to owen@orangeinsoles.net or 517-944-0596 for a full refund.
Sincerely,
Owen Keenoy
Orange Team

Rated 5 out of 5 stars

Great product and fast shipping

Great product and fast shipping.
I’ve got terrible flat feet and these insoles are a lifesaver. The first 2-3 days wearing them made my feet sore, but after you get used to having proper arch support, you cannot imagine not having them.

September 24, 2023
Rated 5 out of 5 stars

Works for running spikes

I ordered these to go inside running spikes and they worked perfectly with no heel lift.

September 4, 2023
Orange Insoles logo

Reply from Orange Insoles

Thanks for sharing! Glad they worked 💪👟

Advertisement
Rated 3 out of 5 stars

They felt decent at first, but only in some gym shoes

They felt decent at first in some gym shoes, but hurt in others. I'm some shoes I like them, but others, they seem too firm. Not a bad purchase, but maybe not the best for my feet.

August 24, 2023
Orange Insoles logo

Reply from Orange Insoles

Hi Martha, thanks for your purchase! Sometimes our insoles take time to get used to. For the best results, you may have to wear them in small periods of time and work up to wearing them for longer.

We want you to be happy! Please let us know if you are not satisfied and we will make sure you are taken care of. You may contact us at owen@orangeinsoles.net OR 517-349-3790

Rated 5 out of 5 stars

Love orange insoles

My second pair of orange insoles and I'm really happy with the product. Replace your orange insoles when you replace your shoes every three or four months. Definitely helps aches and pains in my hip and back and would recommend others trying it versus the cheap insoles you buy in the stores.

August 17, 2023
Rated 5 out of 5 stars

Best insoles

Easy to order and by far the best insoles I’ve ever bought. I would highly recommend.

August 30, 2023
Advertisement
Rated 5 out of 5 stars

WOW!

WOW! They got here FAST! Thank Goodness! My dogs have been barking! Replacing old ones, which have been very good to me. 25 years of standing on concrete floors at work - Orange Insoles make it possible for me to continue.

August 18, 2023
Orange Insoles logo

Reply from Orange Insoles

Thank you - we will share with our team. We appreciate your business. Marsha Orange Team

Rated 5 out of 5 stars

Great customer service

I recently ordered two pair of insoles for my husband. He was not home to ask him the size of the shoes he is wearing now, But ordered what I thought he wore.
When he got home of course I ordered wrong size.
I was able to do an instant chat with employee named Owen. He was able to change order to correct size immediately. The customer service was nice and very helpful.

August 12, 2023
Orange Insoles logo

Reply from Orange Insoles

Thank you for taking time to let us know about Owen. We appreciate your business. Marsha Orange Team

Rated 5 out of 5 stars

Great product

Great product, easy to purchase.

August 9, 2023
Orange Insoles logo

Reply from Orange Insoles

Thank you for your business. We appreciate the feedback. Marsha Orange Team

Advertisement
Rated 5 out of 5 stars

Best on the market

I've used orange insoles before and love them. I've used them in my station shoes at the firehouse, ambulance base and in my fire boots. Comfortable and helps my back issues. Best insoles out there

July 18, 2023
Orange Insoles logo

Reply from Orange Insoles

Thank you for serving our community and your business. We appreciate the feedback. Marsha Orange Team

Rated 4 out of 5 stars

It would have been better if the site…

It would have been better if the site would have worked last night. I tried for an hour to order and site would not work.

July 28, 2023
Orange Insoles logo

Reply from Orange Insoles

We apologize the site was not connecting with your domain. We appreciate the feedback and our web team ran a test check today. We appreciate your order and have a great weekend. Marsha Orange Team

Rated 5 out of 5 stars

Fantastic customer service.

Well I left a review about insoles wearing faster than normal and they sent me a brand new pair with no questions asked. Fantastic customer service as I wasn’t expecting to get a new pair.

July 27, 2023
Orange Insoles logo

Reply from Orange Insoles

Thank you for your business. We appreciate the feedback. Marsha Orange Team

Advertisement
Rated 2 out of 5 stars

Are they too dense?

I'm a tile installer and spend a lot of time on my feet and on my knees as well. I received the product with high anticipation. Hoping to relieve some leg and knee pain. Received them in a quick turn around from ordering online. They were definitely more dense than any other insoles but I think that might be to dense after wearing them for 2 weeks now. Not much relief or improvement to my issues.

June 28, 2023
Orange Insoles logo

Reply from Orange Insoles

Hello Keith! We are sorry to hear you had a poor experience. The dense foam and pronounced medial arch provide the corrective action that many folks need for a long day of work. Did you remove the liner in your shoe?

We want you to be happy! If you are not satisfied with your purchase, please let us know and we will make things right. Email or call:
owen@orangeinsoles.net
OR
517-349-3790

Owen K
Orange Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look