ORBIDI Reviews 2,286

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Absolutely avoid

The most incompetent company I worked with. They have been working on my website for over a year, and each time they send me the page for review, a big number of my comments is not implemented, and new errors appear. There is no proper QA step on their side. There is also no one point of contact - I get messages from different people each time, nobody has any clue of the previous steps taken. I so regret starting a project with them, a complete waste of time.

February 5, 2026
Unprompted review
ORBIDI logo

Reply from ORBIDI

Hola Izabela,

We’re sorry to read your feedback and sincerely regret that your experience has not met expectations. This is not the standard of quality or coordination we aim to provide.

We will review the points you’ve raised internally to better understand what may have happened. Our team will also be reaching out to you directly to clarify any outstanding items and ensure your concerns are properly addressed.

We appreciate your feedback and the opportunity to review your case in detail.

Equipo ORBIDI.

Rated 1 out of 5 stars

Beware

This company is solely a sales company cold callers. Who pressure you into writing a positive review before the work has started. They bring no value of any type for a buisiness. The service is the worst I have ever experienced from a marketing company. Dont waste your time or energy with Orbidi. The old saying goes when something sounds to good to be true it usually is.

December 3, 2025
Unprompted review
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Reply from ORBIDI

Hi Daniel,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience hasn’t met expectations, and we take your concerns very seriously. Just as a clarification, at ORBIDI we never request reviews in exchange for service, nor do we proceed with any project without providing real value and clear information throughout the process.

To properly identify your case and investigate what happened, we kindly ask you to complete our support form so we can review your file and assist you as quickly as possible:

👉https://docs.google.com/forms/d/e/1FAIpQLScMjSwTvc5k5VYpftBKQDVxM1kvKlwrYhQuZRbDmknZf0-i9w/viewform


We hope to resolve this situation promptly and transparently.

Team ORBIDI

Rated 5 out of 5 stars

recomendable

encontrados por internet, me ha seguido Fran en el proceso de Kit digital, siempre muy presente, recomendable.

September 1, 2025
Unprompted review
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Reply from ORBIDI

Hola Michele,

¡Muchas gracias por tu recomendación! Nos alegra saber que Fran te acompañó de manera cercana durante todo el proceso del Kit Digital.

Equipo ORBIDI

Rated 1 out of 5 stars

It's been a year and a half an still…

It's been a year and a half an still nothing. They promised the moon and were very attentive in the beginning. Our subvention has been stuck in processing the whole time with no news. Now I just receive automated emails, phone calls from an AI voice and talking to AI on whatapp. A complete waste of time.

November 7, 2025
Unprompted review
ORBIDI logo

Reply from ORBIDI

Hello, thank you for taking the time to share your experience. The process can sometimes take longer than expected due to external factors beyond our direct control, but we always aim to keep our clients informed throughout.

To help us identify your case and contact you directly, please fill out the following form:

https://docs.google.com/forms/d/e/1FAIpQLScMjSwTvc5k5VYpftBKQDVxM1kvKlwrYhQuZRbDmknZf0-i9w/viewform

Equipo ORBIDI.

Rated 5 out of 5 stars

Clear and fast

Victor Fernández was really nice and solved everything really fast.

November 6, 2025
Unprompted review
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Reply from ORBIDI

¡Hola Sandra! Thank you for taking your time to share your feedback with us.

Equipo ORBIDI.

Rated 1 out of 5 stars

WARNING, underequiped company

WARNING. DO NOT WORK WITH ORBIDI. Orbidi set our wonderful company back two years and severely damaged our visibility. Half their team is in South America and never corresponds directly, and there are constantly changing employees with no experience or knowledge. After a year and a half of delays and mistakes from Orbidi, I had to fight to get my website off them and pay another professional to create a decent result. The Orbidi team couldn't design, couldn't offer the English language as promised, and the SEO was complete nonsense. This was a serious quadruple loss: a loss of enormous time (Orbidi only started the project after the deadline for complaints had passed—on purpose?), loss of the previous website with its established SEO (destroyed by Orbidi and taken offline without notification or a copy), loss of two subsidies (my husband and I both received the same lousy service, false promises, refusal of refunds or solutions), no final result, and immense stress. I removed a previous bad review under pressure from Orbidi (a nasty dependent position that the government doesn't help with). I still want Orbidi or the government to redress our losses. This shouldn't be happening.

February 3, 2025
Unprompted review
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Reply from ORBIDI

Hello, thank you for sharing your feedback. We appreciate the time you took to express your perspective.

At Orbidi, we work with an international and highly qualified team that we are proud to have as part of our organization. Our focus is always on delivering professional and dedicated service in every project we undertake.

We will review your case from our Quality Department and will reach out to you accordingly. Thank you for your patience and understanding.

Equipo ORBIDI.

Rated 1 out of 5 stars

Don't trust them making your website.. terrible company

This company is very very bad with building websites.. It says it would only take about 4 weeks, and now 4 MONTHS later i still have a non working website. It's really terrible, they promise to make changes (changes i literally make very clear in a Canva document, so they can just copy that..) but really nothing works or has been changed meantime..

I am very disappointed in this company, i would not recommend it to anybody.

And i am a person with lot's of patience, but this is really unacceptable.

September 25, 2025
Unprompted review
ORBIDI logo

Reply from ORBIDI

Hello Carina, thank you for sharing your experience. We would like to contact you. Thank you for you patience.

Equipo ORBIDI.

Rated 1 out of 5 stars

Won't reccomend.

Won't reccomend.

They sent me a different equipment, then after complaining they just "represented me" and signed everything was okay.

Don't use them, find a trustful company to do the Kit digital

August 30, 2025
Unprompted review
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Reply from ORBIDI

We’re sorry to hear about your experience. To properly address your concern, please identify yourself through the following form so we can review your case thoroughly: https://forms.gle/tjCzQeMuKaS4yHR56
Thank you for bringing this to our attention—we’ll make sure your comments are reviewed internally.
Equipo ORBIDI

Rated 1 out of 5 stars

They are profesional scammers

They are profesional scammers!

They contacted me about the kit digital
I thought they were a good company and I trusted them. Asked them to make my webpage
After 6 months I find myself without a web page yet and they told me that if I want to publish the webpage they have made I need to do it with another domain that is not mine.

Absolutely the worst service I ever experienced

August 8, 2025
Unprompted review
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Reply from ORBIDI

Hello Mattia, we would like to check and review your comment and as soon as we have the option we will contact you.

Equipo ORBIDI.

Rated 2 out of 5 stars

They don't want to give me the website files

They don't want to give me the website files. I've been at least 1 month trying to get them and they just keep making up new excuses.

July 30, 2025
Unprompted review
ORBIDI logo

Reply from ORBIDI

Hello Steve, we would like to review your case from the Quality department and contact you as soon as possible. In order to identify you, we need you to complete the following form:

https://docs.google.com/forms/d/e/1FAIpQLScMjSwTvc5k5VYpftBKQDVxM1kvKlwrYhQuZRbDmknZf0-i9w/viewform

Equipo ORBIDI.

Rated 2 out of 5 stars

At first it was great, but afterwards awful

At first it was great - attentive service, website was up and running and looked pretty good. However, after that it changed dramatically. They are extremely slow and careless in making changes to the website. The contact phone number is a joke - it doesn't even ring, let alone get answered. I have been chasing for weeks for them to help me prove ownership of the domain, so that I can send emails from that address. Replies are either useless or nonexistent. Shame, extremely poor - I couldn't possibly recommend.

June 30, 2025
Unprompted review
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Reply from ORBIDI

Thank you for sharing your experience, Ian. We're sorry to hear that the service did not meet your expectations. Feedback like yours is valuable to us, as it helps us continue refining our processes and service standards. Regarding domain verification and communication channels, we are currently reviewing our procedures to improve response times and overall efficiency.
Equipo ORBIDI

Rated 1 out of 5 stars

fraud?

Orbidi has accepted my goverment sponsored digital kit. However, I have not received any assistance or a PC. All contracts have been signed!

I will probably have to file a complaint for fraud.

April 26, 2025
Unprompted review
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Reply from ORBIDI

ArnoL, thank you for taking the time to share your feedback. We are very sorry to hear that you feel this way. We would appreciate the opportunity to review your specific case in detail and clarify any misunderstandings.

To better assist you and investigate this matter, please complete the following form so we can identify you and contact you directly: https://forms.gle/DZLKtQcyoyy4Kkk88

We value all feedback, as it helps us continue improving and ensure a positive experience for everyone.

EQUIPO ORBIDI

Rated 5 out of 5 stars

Victor helped us build our website and…

Victor helped us build our website and he was willing to go above and beyond, and even offered to give us post support. He was very transparent in his communication and we really appreciate his good vibes.

April 25, 2025
Unprompted review
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Reply from ORBIDI

Hi Loizos! Thank you so much for your kind words! We are delighted to hear that working with Víctor was a great experience. We will be sure to pass along your message to him.
Orbidi Team

Rated 1 out of 5 stars

my website looks like AI generated trash

January 1, 2025
Unprompted review
ORBIDI logo

Reply from ORBIDI

Hi Sergeja,
We really sorry to hear that. We are always looking ways to improve, so we appreciate your feedback. We understand your concerns and we will contact you as soon as possible to know more details and help you as much as possible.
Thank you
Equipo ORBIDI

Rated 5 out of 5 stars

Great work from Orbidi

We had a great first meeting with Orbidi, Kamila was very helpful and came prepared with research and suggestions. We look forward to continue working with them.

March 3, 2025
Unprompted review
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Reply from ORBIDI

¡Thank you very much Yoyo! We're delighted to hear that your first meeting went so well and that Kamila provided helpful insights and thoughtful preparation. We truly value your feedback and are excited to support you moving forward. Thank you for choosing us!
Equipo ORBIDI

Rated 5 out of 5 stars

un atencion ESPECTACULAR !!!!!!!!

simplemente ESPECTACULAR una atencion profecional dando respuesta a todas las inquietudes

March 11, 2025
Unprompted review
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Reply from ORBIDI

¡Gracias Rodolfo!
Nos alegra muchísimo leer tu reseña y comentario, queremos te sientas lo mejor atendido posible 😊
Equipo ORBIDI

Rated 5 out of 5 stars

Professional Assistant

Alessandra has been always attentive and has advised me on how to improve the website.

February 27, 2025
Unprompted review
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Reply from ORBIDI

¡Gracias Toni!
Trasladamos tus comentario a nuestra compañera Alessandra 😊
Equipo ORBIDI

Rated 5 out of 5 stars

Alessandra

Alessandra, very helpful and clear instructions.

February 21, 2025
Unprompted review
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Reply from ORBIDI

¡Thank you very much!
Equipo ORBIDI

Rated 5 out of 5 stars

Kitdigital Juan

Today I have been in contact with Juan and it was clear to me. I enrolled in the kitdigital. First I was a bit skeptical about it but now I know better! The webpage already looks great and it's not finished yet. Very happy with Orbidi and with Juan who is very professional. 5 star!!

November 15, 2024
Unprompted review
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Reply from ORBIDI

¡Gracias Natasha por tu valoración y comentario!
Seguro que Juan se alegra muchísimo de tu comentario, se lo trasladamos 😉
Equipo ORBIDI

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