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Rated 5 out of 5 stars

The online ordering system is excellent to use & practical 👍 Each time when I need supports issues always being resolved within few minutes , I must give a ⭐️⭐️⭐️⭐️⭐️Review 👍. I strongly rec... See more

Rated 5 out of 5 stars

This company has gone above and beyond to give me a professional ordering platform. They're always a call/message away when I need them. I've saved an absolute fortune already moving away from the ot... See more

Rated 5 out of 5 stars

Easy to communicate with to get set up and started. Website looks good with Good feedback from customers. Customer services is spot on. Always someone you can contact on phone directly and issues gets... See more

Rated 5 out of 5 stars

I've been with ordering direct for a few months now and it's a brilliant service! 24hour support. A really helpful team watching out for order errors realtime. The system is easy to use with a tablet... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

Online Takeaway Ordering System for restaurants and takeaways. Website + APP + Hardware provided to receive personal orders 100% commission free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this website provider from start to finish. The platform is easy to use, reliable, and offers everything I needed to build a professional-looking site. Customer support was responsive and helpful whenever I had questions, and the overall performance has been excellent. Pricing is fair for the value you get, and I’d confidently recommend this provider to anyone looking for a solid, user-friendly website solution.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable

We have been using ordering direct services for five years, and their support has always been helpful and reliable. Developing our custom app through this company brought greater profits to our business.

If you want a successful business, I highly recommend this company.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

I have been with this company for over…

I have been with this company for over three years, and they consistently provide excellent services. They are incredibly helpful—even if your tablet is off, they will call to inform you of an incoming order that you need to accept.

I also use their website for all my online bookings. Adding or removing items from the menu is quick and easy, they can make these changes in just a few days. Their service is fast, and their prices are very competitive. Don’t hesitate—join them today and save money like I have!

July 28, 2024
Unprompted review
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Rated 5 out of 5 stars

I have been using this system for last…

I have been using this system for last 8 years . And it is much much better than all others. Easy to use and saved lots of money . And also they are so friendly and helpful. Always a call away from you and always they pick up the phone every time you need them. Many thanks

April 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

Outstanding service! If I ever experience an issue and report it, the issue is resolved within a matter of minutes. I can't recommend these guys enough. Absolutely amazing 👏

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever

They just want your money and actually care about providing you with good service or anything

March 7, 2024
Unprompted review
Ordering Direct logo

Reply from Ordering Direct

We're genuinely sorry to hear about your experience, and we value all feedback, whether positive or negative. At Ordering Direct, we pride ourselves on providing exceptional service to each of our clients. However, it seems there might have been a misunderstanding or mistake, as we make it a priority to know all our clients personally, and your name doesn't match with any of our records.

We would like to investigate this matter further to understand the specifics of your experience and address any concerns you may have. Please reach out to our customer service team at 08001123368 so we can assist you promptly.

Again, we apologise for any inconvenience this may have caused and assure you that we are committed to providing the best service possible to all our clients. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great service

Great service
One and one support
Tailored support for your business
Very professional back office support

December 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Easy to communicate with to get set up…

Easy to communicate with to get set up and started. Website looks good with Good feedback from customers. Customer services is spot on. Always someone you can contact on phone directly and issues gets rectified quickly. Everythings spot on so far

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Brilliant and professional service. Highly recommended. Ash is very helpful and patient whenever we need assistance. Our requests get updated in timely manner. Thank you!

November 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Exceptional Experience with Ordering…

Exceptional Experience with Ordering Direct

I can't say enough good things about Ordering Direct! Their online ordering platform is a game-changer for my business. Setting up my menu was a breeze, and their user-friendly interface makes managing orders a breeze. The customer support team is incredibly helpful and always available to assist with any questions or concerns. I've also seen a huge boost in sales thanks to them. I highly recommend Ordering Direct to any business looking for a reliable and efficient online ordering solution.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

This company has gone above and beyond…

This company has gone above and beyond to give me a professional ordering platform. They're always a call/message away when I need them. I've saved an absolute fortune already moving away from the other platforms that charge me 17% of the total revenue + their standing charge. I highly recommend anyone in the catering business to jump on board with these guys, you 100% won't regret it.
Thank you so much Direct Ordering. 5⭐

June 27, 2023
Unprompted review

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