Good website, cheap prices(everyone's favourite) fast delivery. My daughter is a professional Dog-groomer, I'm sure she will be impressed. VERY IMPORTANT POOCH. ASHINGTON, WEST SUSSEX. SEE HER ON... See more
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Company details
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Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.
Contact info
Unit 1, Greetby Place, WN8 9UL, Skelmersdale, United Kingdom
- hello@ormskirkpets.co.uk
- www.ormskirkpets.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 48 hours
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Good company 👍
Good website, cheap prices(everyone's favourite) fast delivery.
My daughter is a professional Dog-groomer, I'm sure she will be impressed.
VERY IMPORTANT POOCH. ASHINGTON, WEST SUSSEX.
SEE HER ON FACEBOOK.
THANKS ORMSKIRK PETS.
Will be back again 👍🤝😉
Low Price, Fast Delivery
Very prompt delivery and much cheaper than elsewhere! Would buy again. Thank you :)
Perfect service as always
Perfect service as always been a regular customer for a while now because the prices very competitive great service informed regarding the order from start to finish couldn’t be happier with the way ormskirk pets operate
It's a great business very quick in…
It's a great business very quick in it's delivery and the products are always superb
Found a favourite treat item which I…
Found a favourite treat item which I could no longer fine elsewhere. Ordered and despatched in bulk the same day. Super quick service every time!
Subscription service is pointless.
Subscription service is pointless.
Our initial order was great but the subscription service is poor if an item is out of stock instead of doing the common sense approach and ship what is in stock they miss is all together.

Reply from Ormskirk Pets
Amazing Mudventure jacket
I bought the Mudventure jacket for my Golden Retriever. It's the best thing I've bought this year, it is fantastic. In this weather he's always filthy and takes so long to dry, once I've rinsed him down. With this jacket, he's spotless apart from the little parts that are showing. It is waterproof when it rains and he even goes swimming in it. It does go through a little to the inside of the jacket when he swims, but it doesn't wet his fur. Love it, happy dog mum.
Online dog treats store surprise!
Just found this company online and the prices for my dogs treats can't be beaten. Great products , prices and service, I've now put a second order in and it will be my "go to" online store from now on
Best price, great service
I regularly buy my dog's tinned food from Ormskirk. Their prices are often the best available and their service is lightening fast!
First Rate Independent Retailer..
Excellent first time experience buying from this independent retailer.
Unbeatable price & first rate 5* service.
Many thanks!
Fantastic service
Fantastic service. Everything arrived really quickly and my order exactly what I’d asked for. I’m so pleased and will definitely use again. Merry Christmas from Andria, Felix and Raffi xx
Prompt customer service
I had to contact regarding a purchase as it hadn't been posted and was intended as a Christmas gift. I received a prompt reply, explaining there had been a stock issue and my order would be sent out by express delivery ASAP, once new stock was received from the supplier. Great customer service 👏
reported to action fraud etc AVOID
SO YOU CAN REPLY HERE BUT NOT TO MY EMAILS AND DONT INSULT MY INTELLIGENCE IVE SCREENSHOT YOUR EMAIL YOU SENT ME AND MY NUMEROUS EMAILS IVE SENT TO YOU IN REPLY TO YOUR 1 EMAIL YOU SENT ME AND NOW SENT THEM TO TRUSTPILOT TO REVIEW , ITS FUNNY ISNT IT JUST HOW MUCH BAD FEEDBACK YOU GET BUT PLAY THE VICTIM WHEN CHALLENGED, Action fraud have replied back , refund me dont out of my hands now ill stand for the other poor sods your ripping off, OH silly me I forgot to mention my daughters a lawyer. Placed order heard nothing emailed them , replied back that an item wasnt in stock would i like a refund or choose a replacement or wait for stock and they send express , i replied straight back with a replacement item pic asked is this is stock and you guessed it no reply,they ever bloody reply to there emails ,numerous emails later and still no reply, my patience has worn thin my last email at 17.27 tuesday was this .
Ive messaged a few times i replied to last message referance item out of stock to replace with a different item of which i sent screenshot to see if you had what i sent as a replacement, no reply back from you, if items are not dispatched tomorrow refund me as its cutting it fine now , if refunding i need conformation youve refunded if i recieve no communication ill take next steps.
Regards
M.reilly
And yup you guessed it still no reply again , So now ive informed trading standards ive also gone through resolver and action fraud and informed my bank IF i can manage to do all that in one go how cant this company not even manage to reply to there emails or post items that people pay for etc madness, Now ive spent my day ordering things for my pooch for xmas from someone else online i know aint cowboys.

Reply from Ormskirk Pets
Turned up eventually....
Update - Finally got an apologetic email and the bed arrived - Thanks
I waited for a week for the delivery of the dog bed, and I could see that it had not moved from the post office - I emailed and they responded, however over a week later and multiple emails, no response. They use Royal Mail who are frankly dreadful - You need to upgrade to DHL if you are charging for shipping....STILL NO RESPONCE!!

Reply from Ormskirk Pets
The websites easy to use.I could find…
The websites easy to use.I could find what I was looking for.The prices are really reasonable.They inform you by txt that my items are with courier.I will definitely use them again and I got a free gift,which I wasnt expecting.Thank You
Quick and reliable deliveries
I order boxes of Good boy chews regularly from Ormskirk, they are always quick and reliable with their deliveries.
Competitive Prices, Quick Delivery
Stumbled across this company a year or so ago when looking for an item out of stock elsewhere. Since then ordered multiple times and will do again - very competitive prices, quality brands and fast despatch times. First place I check before buying now as happy to support a small and reliable business.
Came to my rescue
My cat only seems to like Gourmet Solitaire food, not the Gold. I have been unable to find it in any of my local shops so I ordered three cartons from Ormskirk Pets. They were delivered very quickly and I was kept up to date from dispatch to delivery. I am very happy with my experience and will be ordering again. Thank you Ormskirk Pets ❤️
Took in three feral cats so needed a…
Took in three feral cats so needed a big bag of food that didn’t break the bank. Thank you and fast delivery 🚚
Excellent service
Found item I wanted at a good price. Ordering was easy and item was delivered promptly.
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