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Company details

  1. Boat Accessories Store

Written by the company

Osculati è l'azienda leader in Italia e una tra le prime in Europa per l'accessoristica nautica. Con oltre 22.000 referenze e garantendo una disponibilità della merce superiore al 98%, il suo è il più importante magazzino di materiale nautico in Europa, ed uno dei più forniti al mondo.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

21 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely no customer support

I bought a life raft support made of three parts. The lateral parts are made of 25 mm stainless steel tubes that must be inserted in the central part, made of stainless steel tube with and inside diameter of 27.3 mm. Obviously, some sort of 1.15 mm sleeves must be used to fill the gap. Nothing of that kind was provided, also an empty open plastic bag was present. The package didn't include any installation instructions which would have allow checking whether some parts were missing. The Osculati web site neither provides any instructions because the downloadable instructions are for the horizontal version and not for the vertical one. So, I contacted Osculati through their web site form. I never got any answer.

January 15, 2024
Unprompted review
Show reviews in all languages. (21 reviews)

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