OSM Worldwide Reviews 

446
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were let down by their experience overall. Customers frequently encountered significant delays, with packages often taking weeks to arrive or getting stuck in transit for extended periods. Many reported that their orders were lost or never delivered, despite tracking updates sometimes claiming otherwise. People also expressed frustration with unreliable tracking information, as updates were often nonexistent or inaccurate. Reviewers consistently described the service as horrible and useless, questioning why businesses continue to use this carrier. Some customers specifically noted issues with packages being misdirected, traveling in circles, or being left at incorrect or inappropriate locations. This widespread dissatisfaction often led consumers to state they would avoid ordering from companies that utilize this shipping service.

What people talk about most

Delivery service

Consumers express significant dissatisfaction with delivery services, citing numerous issues such as lost... See more

Order

Customers had negative experiences with order fulfillment, frequently reporting missing packages and... See more

Service

Reviewers highlight negative aspects of service, with many describing it as horrible and substandard, leading... See more

Product

Reviewers express significant dissatisfaction with product delivery, often citing unreasonable delays and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Is 0 stars possible? Unfortunately, Allure Beauty Box uses them as a vendor, so I'm stuck with them unless I cancel Allure. They completely lose every other delivery. For the ones that do eventually... See more

Rated 1 out of 5 stars

I don't understand how I paid $33 for EXPRESS shipping but my package is still sitting in York, PA two days after my promised delivery date. This service is horrible. Companies need to stop partnering... See more

Rated 1 out of 5 stars

Tracking for the package from the retailer shows that it’s been stuck at their York PA warehouse for 20 days and USPS is awaiting item. I email OSM Worldwide and they provide their own tracking which... See more

Rated 1 out of 5 stars

OSM is truly useless!! I wonder how many companies lose business because they choose to trust them with delivery. You pay premium rates for substandard laughable service. These clowns have had my pack... See more


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1.1

Bad

TrustScore 1 out of 5

446 reviews

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No history of asking for reviews

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1.1

All reviews

(446)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid any seller using OSM

It's been almost an entire week since OSM picked up my package and has yet to hand it off to USPS. Never heard of this carrier before but a quick Google led me down a rabbit hole of terrible reviews. How is this a functioning company?!

January 27, 2025
Unprompted review
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Rated 1 out of 5 stars

The absolute worst shipping company…

The absolute worst shipping company it’s painfully slow too them a week to even depart with the package the first time took another week for them to arrive at the next place. This place is horrible it’s not trustworthy it’s probably a scam I wouldn’t be surprised if it was just one person in their car driving around delivering packages with how slow it is.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

It has taken 22 days to go 125 miles!!

OSM picked up a package for delivery from Big Sandy, TX on January 6th, 2025...and it arrived in Grand Prarie, TX on January 28th!!!?? It took 22 days to travel 125 miles, a drive that takes only about 2 hours! I live just outside of Tulsa, OK...this package should have taken no more than four days to arrive on my doorstep, five at the most...with me being extra patient.

How in the world is OSM still in business based on these reviews?! It's been 22 days and I haven't yet received my package...I can only imagine how long it will take to get the rest of the way to me.

Edited to add. It is now Feb 1st, and the shipment FINALLY made it to me. Let me stress, this is barely 5 days short of a month from the day My account showed it shipped out.

I could have driven ANYWHERE in Texas from where I live in Oklahoma and picked this item up in 2 days! Seriously, this OSM is horrible!

January 27, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered a calender on Jan 9

I ordered a calender on Jan 9. When I started tracking it via web search, the number could not be found. The little bit of info Amazon gave me said it got to Vegas on the 11th of Jan! It sat there until today, when USPS finally got it and sent me an email saying it was in Billings, which means I should get today. Why did it spend 7 days in Nevada! Very badly run delivery service!

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Shipping Carrier Ever

Would advise any companies who value their customer base to not use this shipping partner. According to their tracking, it said it departed a city in Texas, and then FOUR days later arrived at a different city in Texas. I looked it up and those cities are a 16 minute drive apart. Then, it sat at their facility for a day and a half before moving again and was moved from Texas to Las Vegas. I'm in Arizona. They literally drove my package THROUGH or at least directly past my state without delivering it. They also provide no estimated delivery date which is annoying. I still have no idea when my package will arrive and I ordered it a week ago.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Add Alibris Books of sellers to avoid…

Add Alibris Books of sellers to avoid because they use OSM and me to the list of people with packages tracked: "On Its Way to USPS, Picked Up By Shipping Partner, USPS Awaiting Item" for a week!!! I even contacted Alibris about carrier and they said USPS and I paid for expedited delivery. HA! Alibris is making me wait 2 weeks to make me whole meanwhile not able to buy a replacement due to holidays.

December 17, 2024
Unprompted review
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Rated 1 out of 5 stars

Slower than Molasses

OSM got package in Detroit on 12/15 to be in Washington, DC area before Christmas. It lagged in Michigan, lagged in York, PA, lagged in Savage, MD. My Grandmother could have walked it here in better time. Pkg is still not delivered. Not sure why there are multiple day stop-overs. This company is neither fair nor competent.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

I was told my package was delivered at…

I was told my package was delivered at 1:59am today!

It was never delivered, what a con! I am disgusted with this company!!! I didn’t have a choice of delivery companies. But I will never trust this company again! 95% worst reviews on TrustPilot.com , that should say it all!

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company

Worst company. Has taken 11 days so far to pickup package and deliver to their facility and still not delivered to USPS. From PA to CT

December 16, 2024
Unprompted review
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Rated 1 out of 5 stars

Is this company committing FRAUD? It certainly feels like it.

This company is surely committing fraud. I ordered a DVD from Thriftbooks. That company won't help me, because they say the item has shipped. REALLY. I ordered the DVD on November 25, 2024. It's now December 11, 2024. My Thriftbooks purchases NEVER take this long. OSM still has the item in Halethorpe, MD. Does it REALLY take weeks to get it to USPS? I don't think this item is going to arrive. Thriftbooks should ban mailing with OSM, because this company ONLY gets the lowest score -- and I agree with one complaint, i.e., if I could score OSM lower, I would!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

I would rate less than one star if it…

I would rate less than one star if it was available. I ordered an item from Amazon and the item was shipping from Colorado to Illinois. I ordered on December 1. It says item should arrive between 12/8 and 12/16. The tracking indicates the item has been within 10 miles of my house for 3 days now. It still does not show that it is out for delivery. This is crazy.

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

All the ONE STAR reviews speaks…

All the ONE STAR reviews speaks volumes, this company must be a ghost money laundry company because they are not doing what they supposed to do..FORWARD THE DAMN PACKAGES TO USPS!!

November 25, 2024
Unprompted review
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Rated 1 out of 5 stars

OSM Unable to Move Item to USPS??

In Boca Raton FL, Nov 12, 12:37PM, OSM printed a USPS label. The private OSM company calls itself a "Shipping Partner" but is ridiculously slow moving the item to USPS for delivering! Fri, Nov 15, 10:06AM, item reached Grand Prairie TX, 10:06AM. To date, Sat, Nov 16, late afternoon, no further item movement?? What is OSM's reason for not providing USPS the item for delivery?

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

It's just trash

It's just a trash company It has been 15 days still nothing. Originally, it was supposed to be 3-5 business days, but I'm still waiting. I honestly don't think I'm gonna get my package.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

How can it leave you guys and come back…

How can it leave you guys and come back to you again instead of to usps if this sight let picture I have tracking picture on my phone it says arrived at shipping partner facility departed shipping partner facility arrived at same place 2 seconds later wtw like how

October 30, 2024
Unprompted review

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