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OurRitual Reviews 147

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, insightful guidance, and ability to create a comfortable and supportive environment. Many people highlight the effectiveness of the service, noting that it provides a flexible, approachable, and impactful way to engage in meaningful conversations and achieve breakthroughs. The app is often described as easy to use and helpful, offering valuable content and tools that complement the sessions. However, some customers also noted issues with the app's user interface, describing it as glitchy or clunky. A few other people also felt that the pricing was not always clear or that the value for money was questionable, particularly regarding the length of sessions and the availability of therapists.

What people talk about most

Staff

People report positive experiences with staff, highlighting their attentiveness, helpfulness, and expertise.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use, informative... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and personal connection with... See more

Application

Customers had positive experiences with the app, finding it informative, easy to use, and helpful for... See more

Price

Users describe ambiguous interactions with price. Many customers found the service to be affordable and a... See more

Based on these reviews

Rated 5 out of 5 stars

After cycling through THREE different therapy options (all disasters btw), OurRitual is the only one we haven't ghosted after a month. The secret? It's actually... manageable? Wild concept!... See more

Rated 5 out of 5 stars

We downloaded OurRitual because it was affordable and we figured, why not? But it honestly delivered way beyond our expectations. The sessions were deep, thoughtful and most importantly totally doab... See more

Rated 5 out of 5 stars

My spouse and I were on the rocks when we met Florencia. She became a balm in our lives providing calm during the storm, peace in an ocean of pain, and understanding while we faced chaos. We though... See more

Rated 5 out of 5 stars

The best part of my OurRitual experience was the relaxed nature of it all. There is no pressure to have something to say or to say the right thing during the couples and individual sessions. It is tru... See more


Company details

Written by the company

𝐓𝐚𝐤𝐢𝐧𝐠 𝐭𝐡𝐞 𝐠𝐮𝐞𝐬𝐬𝐰𝐨𝐫𝐤 𝐨𝐮𝐭 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩. OurRitual brings together compassionate human support and smart technology to help people build stronger, healthier relationships. We offer a new kind of couples therapy - one that combines expert-led care with AI-powered tools, masterclasses, and skills-based exercises to make support more personalized, proactive and accessible. We're creating a future where relational wellness is part of everyday life - not just something you turn to in crisis.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

147 reviews

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1-star

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Me and my fiancé just finished therapy…

Me and my fiancé just finished therapy with Monica after about a year with weekly sessions. When me and my fiancé started we could not communicate properly if are life depended on it and had so many unresolved issues from our own pasts. Monica did a phenomenal job guiding us through processing our own emotions and communicating them with each other. Me and my fiancé are a completely different couple today (for the better) and Monica was such an integral part of our growth. She challenged us in ways that we needed, but always guided us with patience and empathy. I would recommend anyone struggling with their partners to see Monica. It was worth every cent.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

WOULD RECOMMEND …

Our ritual expert asks the internal hard questions that we, as a couple, need to address. She ties in both of our perspectives and guides us towards success.
The flexibility of scheduling is perfect for our busy life

March 1, 2026
Rated 5 out of 5 stars

My therapist is very easy to talk to…

My therapist is very easy to talk to and helps me feel comfortable expressing how I feel. I enjoy the pathways “homework” and utilizing the library of videos available on the app. I find it helpful to use the emotion check-ins to keep myself accountable.

February 26, 2026
Rated 5 out of 5 stars

Transformation is Possible

The Our Ritual program has been wonderful and life changing. The pathway videos on emotional intimacy were so helpful. I engaged fully with the process, and that was key to creating meaningful change. My expert Kunhee met me right where I was and helped me to grow in every session. I strongly recommend Our Ritual as a supplement to individual therapy.

February 1, 2026
Rated 1 out of 5 stars

Proceed with caution

I signed up for a monthly subscription, and learned during my first session that I could only get 20 minutes a week. I reached out to ask about longer sessions and the price was way too high for me to consider.

A second subscription charge went through before I cancelled and they denied my request for a refund because I didn’t cancel after my first session. I guess that is fair enough, but then they charged me $124 just to cancel.

I strongly suggest avoiding money gouging apps like these and trying your local therapists instead.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Finally!! Therapy that heals

Finally!!! A therapist that can help us vs turn every topic into a confrontation. Could not be happier or more grateful for Galit and all the ways she has helped my wife and I.

January 12, 2026
Rated 5 out of 5 stars

Do not hesitate

If you are looking for counseling and your’re apprehensive about doing it virtually, please don’t be!! Our experience with Our Ritual has been nothing but positive and wonderful. The app is informative and very easy to use and we love our counselor.

February 17, 2026
Rated 5 out of 5 stars

Great app, amazing experience

The app is really informative and the therapists are really intelligent. Each session is curated to focus on what we want and need. I love all the types of therapy information we get like videos, journals, live, and audio. I highly recommend.

February 9, 2026
Rated 5 out of 5 stars

This service is super easy to use

This service is super easy to use. The homework is short and digestible. Our relationship coach was able to meet with us at a lot of different times. It’s improved my partner and I understanding of each other.

February 10, 2026

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