Ourtime.uk Reviews 

2,110
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, most reviewers were let down by their experience overall. Customers frequently express that the platform feels like a massive waste of time and money, reinforced by poor website functionality and subscription issues. Many people reported difficulties with the site's navigation and interface, alongside concerns about the cost structure, such as being charged extra to reply to messages. Conversely, a small portion of people felt that some supposed matches were genuinely looking for relationships, suggesting a potential for real connections. A few other people also felt that some initial positive experiences occurred, such as certain matches being sincerely interested, despite overall platform problems.

What people talk about most

Website

People report negative experiences with website, expressing deep frustration over fake profiles, high costs,... See more

Subscription

Reviewers highlight negative aspects of subscription, expressing deep frustration with auto-renewals and... See more

User experience

Clients share negative opinions on user_experience, describing the interface as a frustrating and... See more

Price

Reviewers mention negative feedback about price, frequently describing the service as an absolute waste of... See more

Payment

Consumers find payment to be a frustrating and negative experience, consistently reporting unexpected charges... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly simil... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.3

All reviews

(2,110)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awfull!!

Awfull!!! Can't delete photo, can only delete account on a computer which i don't have access to. Wish I'd never gone on it in first place!!!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

First Toe in the Water

I have not been on a dating site before and am very impressed with Ourtime. The members I have seen are all pleasant looking and decent men who I have felt comfortable connecting with. It’s very early says but so far so good.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

You can never leave, they won't let you delete your account

I just want to delete my acount, but it is impossible. The help pages dont load ever. This site sucks a*se.
Guess Im now just an extra profile to make up numbers of alleged active members. I'm not...
Some really nasty pieces of work behind this site. You can never delete your profile, and if they have your bank details...look out

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware fake profiles

Please, for the love of god, don’t part with your money.
90% of these profiles are fake, 50+? No way, more like 30+.
And there is no customer number.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

One star is still an exaggeration

One star is still an exaggeration. This is a scam site. I signed up and then I. could never ever access my profile again . A reset email was never sent.
AVOID this page!!!

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Save your money.

I'm writing a review here in order to help others avoid this organisation. Ourtime appears to use the same database as match.com, but filtered to show only over-50s. Its advantage is that it has a very large database and that is the only good thing I can say about it. I subscribed to Ourtime some years back and it was fairly OK - I'm a reasonably attractive and intelligent individual and I would get a reply rate of perhaps one in three of those I contacted, resulting in an exchange of messages, a telephone chat and - if we both wanted it - a meeting. I've had a similar level of response on other dating websites I've tried, so I know I'm not being unrealistic. But on Ourtime in 2025? Not one response to almost twenty messages I sent, and not even (so far as I can tell) did one of them even look at my profile. I had two contact messages which came from others I followed up, and they were very suspicious - one definitely using AI to phrase responses, (To check this I asked AI to prepare a message to respond to what I had said, and it was remarkably similar!). I did have a number of contacts from others which I was not interested in pursuing (though I always replied as a matter of courtesy). So my conclusion is lots of fake and completely dormant profiles, quite a few bad actors, and - I suspect - completely bogus profiles set up to contact subscribers to try to keep them engaged. Complaints in response to satisfaction questions are met with standard computerised responses, Beyond that the functionality is poor and the filters ineffective.

August 5, 2025
Unprompted review
Rated 2 out of 5 stars

Had high hopes with this experience…

Had high hopes with this experience because of the adverts on television.
But there are all the same faces, and not had that many positive connections via this dating website.
Over rated indeed, shame as I am dissapointed by the experience. Do not waste your money as you will get no where!
Shame!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear be warned

Taken subscription without my permission
Please do not sign up with this company. I signed up for one month. Surprise surprise they deducted a second payment with out my permission. I contacted them no reply. I will be contacting the bank tomorrow report this as a fraudulent transaction.
Steer clear of this scam

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Complete and total waste of time.

Complete and total waste of time.
Do NOT waste your money on this site.
The terms and conditions and help pages do not load, most likely intentionally as they don't want anyone to cancel the expensive, pointless subscriptions. The same people visit profiles over and over, even after they've been blocked.

October 1, 2025
Unprompted review
Rated 2 out of 5 stars

I was on Match.com but got…

I was on Match.com but got disillusioned but thought i would give Ourtime a go couple of days ago. Why did i bother as there are exactly the same profiles and descriptions on there as on Match which seems very odd as they are supposed to be 2 separate companies. I contacted Our time but strangely got a reply back from Match which seems to reaffirm my thoughts.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE - misleading and not transparent subscription

I signed up for one month only at a cost of £44.99. I believed it would finish at the end of the month - it didn’t and I was charged another £44.99 and this would have continued until I cancelled it. I complained that it was misleading and not transparent. I got fobbed off.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

I paid my money

I paid my money, had access for 2 hours now cannot get back into my account. I asked to reset my password and they never send a e mail.
Stay away from this scam company.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

I recently signed back up to Ourtime…

I recently signed back up to Ourtime after a few months break. For some reason I was only seeing females and I am a heterosexual woman. I spent about an hour trying to change this, but was unable to do so. I am no tech whiz but this should have been a straight forward thing… right? Despite googling, YouTubing etc, I was totally bamboozled and eventually decided to delete my account. I just hope I’m not gonna be charged 🫩

September 24, 2025
Unprompted review
Rated 3 out of 5 stars

As a woman using this site

As a woman using this site, I had a mixed experience...
My main problem was never been able to log on for days at a time - site saying not available.
I wrongly presumed this is because I hadn't signed up financially. I was offered a bonus month and paid but nothing improved. I did meet up with a couple of very pleasant men.
But there were a lot of time wasters on there, this is my one and only experience of online dating. I get the impression that that's quite normal.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Load of rubbish

Load of rubbish. Registered and logged in a few times. Was then on the verge of subscribing but thought it best to wait, and glad I did!
I can't even log in now, almost like somebody has deleted my account! haha
Their website functionality sucks anyway.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

The whole site is just a joke

The whole site is just a joke, all they care about is selling you things that they promise will help you but in fact they do nothing, hardly anyone has been online in the last month, I suspect the only ones who have been online are mostly staff trying to make relevant engagement to make it seem busy.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

This site asked me to comment,, Then shut me down..

This site asked me to comment on the site, so I did, nothing to negative, but said it was rather pricey to see the same faces year after year, and not enough new people to warrant the price of a month. And guess what guys, the next thing was me being blocked from my own profile, couldn't even log in as they shut me down. But they asked me to comment so they could better the site, and then they block you. How very very sad this site is. Stay well clear people, you have been warned.

September 11, 2025
Unprompted review

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