Ourtime.uk Reviews 

2,104
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, most reviewers were let down by their experience overall. People frequently mention that the site is plagued by fake profiles and inactive accounts, making it nearly impossible to find genuine local connections. Customers explain that the platform is frustratingly difficult to navigate, suffering from broken updates, crashing pages, and profile features that fail to work properly. Some reviewers were not happy with the high subscription costs and unexpected charges, describing the service as an expensive waste of money. Consumers also complained that cancelling memberships or deleting profiles is made unnecessarily difficult, leading to concerns about recurring payments.

What people talk about most

Website

Users describe profound dissatisfaction with the website, frequently citing an overwhelming presence of fake... See more

Subscription

People report negative experiences with subscription, noting that cancelling the service is made... See more

User experience

Customers had negative experiences with user experience, describing it as an absolutely dull, frustrating,... See more

Price

Reviewers express strong dissatisfaction and financial frustration regarding the high cost of subscriptions... See more

Payment

Customers consistently note negative experiences with payment, highlighting unexpected charges and unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly simil... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.4

All reviews

(2,104)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero stars not available !!

Zero stars not available !!! Terrible website & very expensive. I only joined for one month to try it out, and had apparently about 6-7 people that "liked" my profile. So I sent all of them a very polite message thanking them, and asked if they wanted to message. I had zero replies, and there is no method of ascertaining if they have been received or read. Now if I were cynical, I could suggest it is in Ourtimes (financial) "interest", NOT to get people together, but to get them to carry on with their subscriptions ! I for one of many, will not be rejoining !

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

My brain is fried, and so is my love life

If I could give this no stars I would. This site is at best a mess, at worst a scam - completely impossible to navigate, a counterintuitive interface and overall a cynical thrown together maze to dupe people. I have never once achieved what I went on here to do - I get an email from the site saying someone has liked me or someone has sent me a message, when I try to click through I'm presented with a different person - I can't find the person who has apparently messaged me. I also can't find messages I've sent people, or people that have supposedly liked me. The menu is nonsensical - what's the difference between 'Discover' and 'Highlights'? Why isn't there a button where you can view your messages? The categories make no sense and don't do what they are supposed to do. The only part of the website that works is the annoying popups telling me to renew or upgrade my subscription. It's supposed to be a mature dating site, but throw me in a home already, I'll skip this part. This is a dysfunctional expensive waste of data centres.

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

If there was a MINUS star I’d vote on…

If there was a MINUS star I’d vote on -100 after being groomed online & scammed from 29th December to last week.
He made out he was also a widow etc. and fraudulently took over £2,000 from me - luckily I’ve managed to get £540 back but because he advised PayPal and state ‘friends & family’ I doubt very much if I will see a penny every again…
Be very aware before joining OurTime as it definitely was NOT my time. :-(

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Fake profiles / scammer site

Our time is sister site to match.com who show your profile on their other site to. Here’s how the scam works , you get notifications saying someone has viewed your profile or sent you a message to scam you into subscribing to view however these are fake messages from fake profiles !! Fact when I tried searching the profiles they could never be found ?
Also there are profiles on there months out of date so if you don’t see a green dot on they aren’t live / active accounts . So DONT subsvribe , DONT but super likes in fact DONT use this site at all . You get notifications saying someone replies from customer service when you highlight scams because this company was fined for setting up fake accounts years ago. Ignore and use another not from this group ( search google to see what other sites are managed by this company)

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

I only gave 1 star because there isn't…

I only gave 1 star because there isn't a zero. This site costs everyone alot of money, in my case when I'm at home I can't get onto this site before 9.30pm, I complained many times without reply. When I am out of my house it works occasionally, checked my online connection and its fine. Many women have gave up because they can't get in touch with me. Not good enough service for what we all pay. DON'T TRY THIS SITE.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

This is an absolute horror of a site

This is an absolute horror of a site. It tells you that people with a heart at the side of their name don't exist; basically, they're fancy, created creatures. Everyone, without exception, has got a heart at the side of it, therefore it's not a dating site. It's a fantasy site, and it's a con.

I've tried to unsubscribe about 50 times, and every time you click the unsubscribe button, it says, "Whoops, something went wrong." Yes, it did. The company that runs this site are con men.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

This site is connected to Match

This site is connected to Match. I am a subscriber to Match but not to OurTime. However I can see whose is supposed to be a member only they are the same as the ones I have liked on Match and again they want money from you to have contact with them

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

This site is a waste of time and money

Users fall into two categories; - Subscribers and Non-Subscribers. Subscribers can send and receive messages, whereas Non-Subscribers cannot.
Profiles do not indicate who is a subscriber, so you can waste a lot of time sending messages and wondering why you never get a response.
You can buy an add-on to allow your message recipients to reply to you, but there is no functionality in the browser to do that.
It seems that the site works better with Safari mobile browser than PC browsers and you can see your message trails.
All in all, a very frustrating experience for the user for very little gain.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Pointless

Waste of time, money and effort
Burn your money instead - more chance of meeting someone that way
99.9% of the profiles are fake or scammers
Never get replies
Likes disappear after 24 hours
Site full of scammers run by scammers

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

Ourtime is a fraudulent site. Do not go there

I decided to go back to ourtime recently. In the past I met some very pleasant men and formed good friendships. What I liked about the site was being able to talk to an adviser by telephone and the availability of suspending my account ,it allowed me to control when I wanted or not wanted to be visible. When I recently joined the feature was available. However about ten days ago I tried to suspend my account I was not able to . The telephone number advertised on ourtime site is not recognised. After quite a few AI generated replies I finally received a response from a woman called Michelle, who informed me the feature was no longer available and the only thing I can do is delete my account losing 4 months subscription. I want to warn people do not sign up to this site. There is no customer care, so many of the profiles are from other countries and I suspect this platform is connected to online scammers. Please heed my words and have nothing to do with Ourtime dating app. Sincerely BS

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Dismal experience

Dismal experience. I supposedly get 100's of views and likes but you cannot see anything unless paying . I don't mind paying to send an individual message but the recent changes to the site and match.com make it unusable unless you want to get ripped off. Which you will. If you do pay make a temp card in your bank app an delete it so the robbers can't keep stealing money.
But really don't pay delete your profile and join bumble or hinge.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very few connections and views for my profile

Very few connections and views for my profile regardless of the number it states.
Men (and probably women) dont answer messages, so i think the site needs to make this mandatory to reply even with im not interested.
Alot of dirty old men and scammers who want you to go offline to message.
the whole experience is disaapointing.
Somehow i seem to have signed up for 6 months - complete waste of time and money.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Company is a scam . Read my experience

Total scam and just to prove it i asked Gemini to answer my reply to someone/somthink and it came back with basically the same .
So dont wast your money. Get out more and meet genuine real people you never know who your talking too.
Its funny how the person disappears/vanished the moment you confront them . Just shows the company is in control and scams.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! Do Not use this dating site. I am paying for a service that I cannot access. Their customer care team does not response to my emails requesting that they reset my password, meanwhile they are collecting my subscriptions.
Appalling service.

March 18, 2026
Unprompted review

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