Ourtime.uk Reviews 

Site very difficult to navigate, a lot of the time you can't even get onto the site. Tried to narrow search to certain age range, it didn't happen. Tried to narrow distance to a 50 mile radius, again didn't happen,.I had men from France, Liverpool, many from London I live in Cornwall!!!! This site has completely discouraged me to continue my search for a partner!!!!! Diana Age 78

I've been trying to delete my profile and their website it's impossible to do this online through my account and can't contact customer service after logging into my account or trying to email them with the address that I had previously used. These problems have all occurred since they've apparently updated their website, and I'm not only furious about this but will never use them again.

The recent app revamp is awful. Parts of my profile have disappeared, others are impossible to edit, and questions have been changed so existing answers no longer make sense. Photos are badly cropped and there’s no way to see how your profile actually appears to others. The whole experience feels buggy, incoherent and frustrating. I’ve cancelled my subscription - this update has ruined the app.

Awful wasnt great but since changes made to the site has made it unusable, lost contacts messages arrive from people i spoke to months ago , then just a blank screen cant even contact ourtime ,problems theyve got they should be shut down till they get it sorted properly, but still keep taking the money, so glad ive only got days left with them , dont sign up !!!!😡

I’d give it zero rating if I could!

Don’t bother. Since the new update, it’s never working!

Minus stars/ points/ marks, if there was, terrible news app, alot of the time it doesn't show any matches nor profiles....
Doesn't show distance of possible dates, the print is tiny !!, And for us that's obviously alot older than those who's developed this new app, isn't comfortable constantly reading tiny print, obviously the site isn't 'policed' properly with all the fake, false etc profiles,
Definitely getting alot worse as time goes on !!!!!.
And bless'em, write a bad review, they block you out of site as they see fit !!!!!!!!!!!!!

Since the latest update nothing works, messages disappear, notification lead nowhere. No way to complain.

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly similar question. Worse used to be what would make you miss dinner which now asks for favourite stuff, answered with invariably something along the lines of I never would, would what! Do not bother, I will be leaveing soon.

The apps have so many sex players+ scammers. So I have removed all my photos and my profile details. After that the apps not allow me to delete my account and not able to unsubscribe. I sent email to customer service to request refund+ delete my account+ unsubscribe. The customer service said I didn't register yet and said can't find my account and asked me to register. The apps is rubbish. And the customer service is not helping. I request refund+ delete my account+ unsubscribe. I do not recommend this apps.

Would give it zero stars if I could. The recent "update" has made the app almost impossible to use. And if that wasn't bad enough, I was blocked from the site for no reason that I'm aware of. I didn't do anything wrong - I was browsing one evening and was just kicked out. Contacted their non-existent customer service email but was completely ignored. And I was a paying customer into the bargain (not any more though). Seriously -give this site a miss, there are others out there.

Recent app upgrade a total disaster. Nothing works. All chats deleted. Personal data altered. Total waste of money. Avoid

After a required update to the app recently, I do not seem to be getting any likes which was not the case before the update. I get no or delayed notifications of any messages I receive also. Poor, very poor.

Since the change to Meetic it's haywire
- my height is given as 69cm (that should be inches!) and I can't change from metric
- location is now Bath and it doesn't accept postcodes
- my search criteria were change from 25 miles to 226
- there is no way to contact them
1/2/26
It gets worse. I send a message but cannot see it. There is no way to see messages sent as there was previously. If I don't contact a 'Like' within a week they disappear.
Meetic is out to stop us meeting. I'm cancelling - it's a rip-off

Don't waste your time or money. Mostly fake or inactive profiles. You will be targeted by scammers immediately. This site is disgusting, a total rip off! Avoid like the plague!

The updated Ourtime site is an absolute disaster.😒🤔😕😢
Why these changes were made is a mystery.
Prior to the update, although things didn't work perfectly, it all made reasonable sense. NOW it is chaos, contact you are chatting to disappear from your screen for hours, having messaged a contact, you cannot determine what your previous messages were, you keep being encouraged by one tab to continue your conversation, without displaying what that conversation consisted of. Simple word headings have now been replaced by silly looking tabs, which of course everyone is expected to understand. This update was designed for one reason only, to sell you more quirky items that may enhance your chance of a date. It is most certainly NOT aimed at either enhancing the users experience, making the site easier to use, or stupidly not even increasing there chance of more customers. In fact it will most definitely have the opposite effect. James A

I used the app regularly before the recent update and found it quite easy to use. After the latest update, which resulted in days of things being not available, it is dreadfully! The app is very slow. Parts of it still don’t load. You can’t look at a profile with multiple photos and if you move the profile even a tiny bit trying to see the extra photos, it marks it as a Like. Utter rubbish.
There’s no contact or feedback details and some of the pages that might contain contact details or reporting methods simply don’t load.
No wonder you see all the same old faces on lots of other apps! Won’t be subscribing anymore.

Updated their app nothing loaded they want you to pay premium membership so your previous filters were lost ie smoker non smoker only way to change was to £

All I can say dont waste yr money on this site . Iv given it another go on this site for six months my subscription is due to run out i won't be renewing . There's lots of timewasters they dont turn up when they arranged a date . There's a lot of ghosting and people who couldn't bother messaging you back . There's lots of rude people who just block you for no reason as im genuine men. There's lot's old profiles what are not active anymore on the site .

very expensive compared to bumble; bumble has free chats, if you match. Had 12 likes within a week and , no of those accounts exist now, so i assume they were fake. There are genuine people on there though. The site just crashed while I was using it as well. Its 7.49am on Jan 21st ;site down for 12 hrs & I paid for a subscription that's unprofessional .If someone was going to turn off auto renewal now they can't ; very cavalier with peoples access and money

I joined this website with a realistic attitude. But my experience of it has made me not renew my subscription. I got very few replies to messages (which of course is to be expected sadly) but what was most frustrating was that I got likes then their profiles were ‘removed’ apparently by the moderators. It made you think how many of these profiles are scams. I once sent a message to someone and got a reply consisting of a email address who it transpired was from a completely different person in another country! 😳 They get good ratings from dating rating sites - can’t see why!