It may sound strange to write a very positive review for something that I never received. Ordered a pair of gloves for my girlfriend for Christmas. Although they were sent off by outnorth, DHL neve... See more
Company replied
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See what reviewers are saying
Good customer service. Had one year old shoes that were faulty and they returned the money with no problems:)
Company replied
Deeply disappointing. Maybe this firm just consists of one person in a warehouse - who knows? No acknowledgement of orders - have they been received? Have they been processed? (And yes - the spam filt... See more
Let at handle på sitet og forsendelse kom som oplyst. Ingen fejl med produkterne. Desuden var der vedlagt returlabel med forsendelsen. Samlet set en god oplevelse :)
Company details
Written by the company
Outnorth er en webbutik med produkter inden for outdoor og travel. Vi har vores grundlag i de skandinaviske varemærker, som efter vores opfattelse står for funktionalitet, kvalitet og godt design. Outnorth blev lanceret i december 2005 (som Outnet), men har rødder så langt tilbage som 1926.
Outnorth.dk Support
Written by the company
- Fast fragt på DKK 39
- Når du bestille varer hos Outnorth.dk er der fast fragt på DKK 39.
- Største friluftsudstyrs online shop
- Outnorth.dk er nordens største online butik for friluftsudstyr. Det er vi blevet fordi vi brænder for friluftsliv, forhandler de bedste friluftsmærker og fordi vi fokuser på glade kunder
- Vi elsker vores kunder
- Vores succes skyldes glade kunder. Du kan altid ringe til os på tlf.: 33 91 30 23 eller sende os en e-mail på info@outnorth.dk og vi skal gøre vores bedste for at give et hurtigt og godt svar. Hvis du skulle være uheldig og opleve problemer med din bestilling, så kontakt os hurtigst muligt så vi kan finde en løsning. Tilfredse kunder er det vigtigste for vores online butik.
Contact info
4.0
Great
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick processing & delivery of my order.
October 9, 2023
Billig og med mulighed for at betale i rater
Billig og med mulighed for at betale i rater.
October 9, 2023
God kvalitit
September 11, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Where is my product???
Where is my product???
I didn’t receive anything, so disappointed!!!!
September 18, 2023
Reply from Outnorth
Hi,
I'm really sorry to hear that you haven't received your order yet. My Danish colleague has been in contact with Postnord and he has also sent you an e-mail.
Best regards
Jenny, Outnorth
great price compared to other websites
great price compared to other websites, fast delivery
September 18, 2023
Super hurtige til at sende.
September 14, 2023
God service..
September 12, 2023
God kvalitet og hurtig levering
September 10, 2023
Unresponsive
Unresponsive
I receive a defect ithem and I sent them an email they didn’t respond. I called them and I spoke to a customer service agent regarding this defect item and he said he will look into it and I still didn’t hear anything.!!!
September 3, 2023
Reply from Outnorth
Hi Marco,
Really sorry to hear that you haven't received any feedback since you called us Wednesday last week. I've asked my colleague to contact you asap.
Best regards
Jenny, Outnorth
Great products and timely delivery
August 30, 2023
En fornøjelse at handle hos dem
August 24, 2023
Super god oplevelse at handle hos…
Super god oplevelse at handle hos Outnorth!
Lækkert produkt - god pris - hurtig levering!
August 23, 2023
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