ownerly.com Reviews 

267
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, most reviewers were unhappy with their experience overall. Many customers reported being charged unexpectedly or continuously for subscriptions they tried to cancel or never agreed to. Reviewers frequently encountered difficulties when attempting to cancel their subscriptions, with some noting that charges continued even after cancellation requests. People also expressed dissatisfaction with the website, stating it often failed to provide the promised property information or that the data was incorrect or readily available for free elsewhere. The pricing structure was a concern for many, as initial low trial fees often escalated into much higher monthly charges without clear consent. However, some customers also noted that they found the information provided to be accurate, fast, comprehensive, and useful for their needs.

What people talk about most

Payment

Consumers express significant dissatisfaction with payment practices, frequently reporting unauthorized and... See more

Subscription

Reviewers highlight negative aspects of subscription, with many reporting being charged monthly fees without... See more

Price

Reviewers express strong dissatisfaction with the pricing, often citing hidden charges and unexpected... See more

Website

Users describe negative interactions with the website, with many expressing strong dissatisfaction and... See more

Cancellation

People report negative experiences with cancellation, with many reviewers struggling to cancel subscriptions... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ask God so they've got why the hell are y'all still charging my card why are you charging it to begin with I never ordered anything from y'all or whatever business this is quit f****** with my card yo... See more

Company replied

Rated 1 out of 5 stars

Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more

Company replied

Rated 1 out of 5 stars

This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more

Company replied

Rated 1 out of 5 stars

I asked for previous owner info on my childhood home. It was built in the late 1800's and has had numerous owners. The records they sent showed only my parents as previous owners.....nobody else.... See more

Company replied


Company details

Written by the company

Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

267 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.7

All reviews

(267)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

PAID FOR A REPORT ON MY HOME AFTER GOING THRU THEIR PROCESS AND TELLING ME THE REPORT WAS AVAILABLE.
THNE AFTER PAYMEN T, THEY SAYNO REPORT IS AVAIABLE.
MY HOME AS BEEN HERE FOR NEALRY 200 YEARS AND THEY HAVE NO INFO!
The repsone belowfrom Ownerly is absurd .. They ran a report on my property and told ne it was avaialble and i could access if I paid ,,,I paid and then they say there is no report ..
I will be disputing and filing a chargeback
My intial claim that this compnay os a SCAM remains

October 3, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Thomas,

Thanks for reaching out.

We do apologize for the confusion or inconvenience. The email you received with the tagline " Your Report is Ready" is just an auto response when you run an initial search from our site. However, please know that doesn't mean it is the actual report or the correct one. Most likely it is only the possible match report for the information you entered in our site.

We've located your account and we tried to replicate the search in our end, unfortunately it appears our data partners do not have a report of your address. Please know that we are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Furthermore, please be assured that your account was canceled and refunded. Details about the refund has been sent to the email address on file.

If we can provided further assistance, please contact us at support@Ownerly.com.

Rated 5 out of 5 stars

This company sucks they bill you and…

This company sucks they bill you and Bill you and Bill you and Bill you for s*** you didn't order don't go anywhere in your room

September 27, 2025
ownerly.com logo

Reply from ownerly.com

Hi Victoria,

Thank you for bringing this to our attention.
I sincerely apologize for any confusion or inconvenience this may have caused.

Ownerly wants our customers to be aware of the billing prior to creating an account with us.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

Moreover, I was able to locate your account using the information provided.

Rest assured, the account was already canceled and you will no longer be billed moving forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Seal your money.

Cancel subscription same day and have been billed twice now. Credit card company had to get involved. Rip off don't trust.

July 18, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Andrew,

Thank you for bringing this to our attention.

We do apologize for any confusion or inconvenience this may have caused.

Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

I was able to locate your account using the information provided. Please be assured that your account was canceled on 09/09/25 and you will not be charged moving forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I would rate lower if I could

I would rate lower if I could. The information was totally useless. It didn't give any information what so ever before me. Also my information was inaccurate. I would not recommend this business to anyone. It was a total waste of money.

September 15, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Dennis,

Thank you for taking the time to share your concerns with us.

I'm sorry to hear you ran into any inaccurate information in your reports.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Furthermore, please be assured that your account was canceled and refunded. The details about the refund has been sent to the email address on file.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 4 out of 5 stars

It was terrific

It was terrific.

September 5, 2025
ownerly.com logo

Reply from ownerly.com

Hi Karen,

Thank you for taking the time to leave your feedback.

We’re thrilled you had a terrific experience with us!

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

They slip a charge in on you with a…

They slip a charge in on you with a hidden membership that charged $21.95 to cancel when you catch it. What a scam and I'm furious with myself for getting caught in it.

September 3, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Renee,

Thanks for reaching out and apologies for any confusion or inconvenience.

I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 5 out of 5 stars
ownerly.com logo

Reply from ownerly.com

Hi Frank,

Thank you for taking your time to leave a great review.

We want to ensure you that our customers are our priority and providing exceptional service is our motto.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

This is a scam

This is a scam. Cost me over $80 I will never see again. Don't use this.

August 27, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi John,

Thanks for reaching out and apologies for any confusion or inconvenience.

I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 3 out of 5 stars

The condo property I was looking for…

The condo property I was looking for information on was not available so I was not able to get any results to answer my query. I did take the opportunity to put in the address of a secondary residence while I had access and that worked fine.

August 13, 2025
ownerly.com logo

Reply from ownerly.com

Hi Michael,

Thank you for your time leaving us your review.
We are sorry to hear that you weren't able to locate the information you are looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Please be assured that your account was already canceled.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Proof

those who pay the most to g and advertise the most seem crooked AF. I've seen this advertisement more that Walmart or GEICO pay attention,!!! the wicked speak the loudest!!!!

August 15, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Marcus,

Thank you for reaching out.

Could you please elaborate on your concern so we can assist you accordingly?

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 4 out of 5 stars

I used overly and the information was…

I used overly and the information was accurate. People should remember you still have to compare this information with the county records and definitely do a title search. As a professional real estate agent you can never have too much information. I found their information very useful so far. Remember always confirm and verify.

August 11, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Peter,

Thank you for your time leaving a great review and for trusting our service.

Rest assured that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Scam

Scam
Nothing but crap info

August 5, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Robbie,

Thank you for reaching out.

I'm sorry to hear that you're having trouble locating the information you're looking for.

Could you please provide us with more details about the specific information that you are seeking but are unable to find?

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I wanted to find the history of my…

I wanted to find the history of my home. Pfft! No history from before I owned it and nothing I didn't already know.

August 5, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Gail,

Thank you for reaching out.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Their ad on TV gives the impression you…

Their ad on TV gives the impression you can get the value of your home or any address. While that maybe true, they fail to advertise there is a cost associated with this. Sorry, I do not give my credit card info to unknown sites.

August 3, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Jeff,
We are saddened to hear you had a negative experience with the information we have presented on our commercial. After review, the commercial does reflect that in order to obtain the information the customer is required to sign up for a membership. We do apologize for any confusion or inconvenience that may have been incurred. If you have any additional questions we would be happy to assist you. Please feel free to contact us support@ownerly.com

Rated 1 out of 5 stars

Saw their ad on TV

Saw their ad on TV. Went through all the steps and at the end they explain there is a charge. What a waste of my time. Hope they go out of business. I can get an appraisal for free. I wasted my time, don't waste yours.

July 29, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Michael,

Thank you for your time leaving us your review.

Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.

We are more than happy to resolve this matter for you and looking forward to your response.

Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.

Rated 1 out of 5 stars

Do Not Do This

This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me because all but one of the homes are historical properties… built 1908-the 1920’s. Unfortunate and regrettable. I was really hoping to research the history of the places I have. Please do not waste your money here.

July 13, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Heather,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

There is no set date limit on the information. Depending on the individual, we may have addresses that date back 20 or 30 years.

How current the information is can also depend on how often that person interacts with these kinds of agencies. Have they filled out a change of address form? Applied for a new credit card? Recently purchased a home?

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide further assistance, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Just wasted $5

Just wasted $5 - not a lot - but I have a 115 yr old house. I purchased it last year. Before that, a remodel with plans filed. 25 years ago, it had an addition, with plans filed. The house was at one time a doctor's office. According to Ownerly, there is ZERO information available. Not even the sale from one year ago. Nothing. In 115 years, ZERO information. POS scam site.

Since Ownerly wrote back, here's an update. Zillow has current info. How hard did your DB mgr have to struggle to access the same records? We purchased it through a Berkshire Hathaway realtor. It's not exactly a state secret. You just suck and you should get out of this business.

July 11, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Rick,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide further assistance, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Seems like a scam

Seems like a scam. First it lets you search for a property, then it purposefully takes way too long to load. Then of course once the search is done they immediately prompt you to sign up and pay before showing results.

July 10, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Philipp,

Thank you for taking the time to share your feedback with us.
I sincerely apologize for any confusion or inconvenience this may have caused.

Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/lp/78192a/6/subscribe?wct=b733ce-1

If you have any more questions or concerns, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Stay away from this one. Really. I mean it.…

Totally misleading advertisement on Fox news. Clickbait. All of the information is available for free for anyone with 5 or 10 minutes and a mouse.
Highly recommend you avoid this one and watch it fall into the canyon of useless kiosk businesses that are aflush out here.
This is a sucker-bet business model.
AI response bot: don't bother responding to this. I won't be reading it.

June 15, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for your time leaving us your review.

Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.

Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.

Rated 1 out of 5 stars

Ownerly is pathetic!

Ownerly only had records going back to 1998, but my home was built in 1929! They should have had 96 years of records instead of a measly 27! I wanted to know for whom my house was built and who owned the land!

May 24, 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Marlene,

Thank you for reaching out. We're sorry to hear that you're having trouble locating the information you're looking for.

Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. There is no set date limit on the information. Depending on the individual, we may have addresses that date back 20 or 30 years. Your ability to locate information for a specific information in our database can be dependent on a number of factors, such as the amount of information collected on that property by various government and private agencies, and the laws regarding public information in the state where the property is located.

We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any more questions or concerns, please feel free to contact us at support@Ownerly.com.

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