While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great product my hair is fine but it started to fall out quite a lot I'm just starting my third month and my hair is hardly falling out now so very pleased & I also got a free shampoo (full size) to t... See more

Rated 3 out of 5 stars

I received an email advising that a gift would be included in my last delivery; however, it was not. In every dispatch you include plastic-based advertising material. Are you aware of environmental... See more

Company replied

Rated 5 out of 5 stars

A product that works The Company who develops! I have already shared here about an impressive product of this Company, namely TRX2 Volumising Shampoo which I have been enjoying for years & which has h... See more

Rated 5 out of 5 stars

I really appreciate being able to adjust the shipping date of my quarterly subscription. It's convenient when I'm going on vacation. The TRX hair pills keep my hair in good condition. I've tried other... See more

Company details

  1. Vitamin and Supplements Store
  2. Cosmetic Products Manufacturer
  3. Hair Product Store
  4. Health and Beauty Shop

Written by the company

Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'll try IMMUNE + soon

I'll try IMMUNE + soon! I am delighted that Oxford Biolabs has developed such an essential tool to fight disease. Vitamins contain a complex of components necessary to support immunity.
I especially want to note the black elderberry in the composition. It suppresses the early stages of infection by blocking key viral proteins. Therefore, the symptoms of the disease diminish very quickly.
Yeast beta-glucan is a strong immune stimulant. It activates leukocytes, helping them fight off invading microorganisms. Yeast beta-glucan also improves the gut microbiome, which in turn boosts natural immunity in humans. Oxford Biolabs vitamins are just a godsend in the flu season and other viruses. They are natural, safe and work great. It's tested on TRX2 and DRM4!!!

November 9, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I bought Immune+ to strengthen my…

I bought Immune+ to strengthen my immune system on colder days. I liked the ingredients. After using capsules for a few days I feel strong as well as less tired! I hope it will help me to stay healthier for the upcoming short days.

November 6, 2020
Unprompted review
Rated 3 out of 5 stars

the package was sent back the 1 st time…

the package was sent back the 1 st time for no reason so it arrived very late.

November 6, 2020
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Dear Paolo Sutter,

Our apologies for the delivery experience you had.

DHL had problems delivering to Switzerland and we had no information about that so we were forced to use FedEx as an alternative carrier when resending your order.

We hope this won't happen again.

Yours Sincerely,
Oxford Biolabs

Rated 5 out of 5 stars

Great experience with the new IMMUNE+ supplement

I am familiar with the products from Oxford Biolabs for some years. TRX2 helps me strengthen my hair for years, as well as Advanced Care products, which give the excellent feel and volume to my hair strands.

Recently I received IMMUNE+, a brand new supplement from this company. Happy with the ingredients and composition, excellent support for the immunity in those challenging times!

November 6, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very good products

I just love love love what this company is producing. I didn't believe the products could work at the beginning.
But I see the result already after having 2 months of TRX2.
Plan to buy a Post menopausal hair supplement for my mother as her hair become much thinner that it was.
Thank you for your products!

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

It cares about my hair and body

The first product I've purchased was a hair growth capsules TRX2. I usually use it twice a year in spring and the beginning of winter. I see loss of hair shedding and it becomes much thicker.
Now I've started with immune-supporting supplement Immune+ as it's much more important during these months or this year)

November 3, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

My hair looks very healthy

I started using the protective shampoo and bio-active conditioner few months ago. The might seems small bottles last suprisingly long and make my hair devine. It looks healthy, shiny and clean. It feels amazing, voluminous and bouncy. I would 100% recommend both products.

November 2, 2020
Unprompted review
Rated 5 out of 5 stars

I haven't bought any of Oxford Biolabs…

I haven't bought any of Oxford Biolabs products yet but one thing I will say this company is a pleasure to deal with! They respond to your email enquiries promptly, they answer all technical questions and most of all they are there to help you unlike other companies I have delt with in the past ( who where very rude and obnoxious! American hair loss company ) . Once I finish there products I will be ordering the full hair loss treatments Trx2 Capsules and Hair Lotion )
I am very glad I found this company because in today's world it's about profit not customer service! Oxford Biolabs will be the hair loss company I will be dealing with from now on. I highly recommend them !

October 31, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutly 0

Absolutly 0. Waste of money. After 3 months absolutely no result. Company is not able guarantee money return when no results. Do not trust this company.

October 11, 2020
Unprompted review
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Thank you for your feedback!

We are sorry to hear you did not experience noticeable results. You can surely rely on experience of some of other customers who did see visible improvements and reviewed products here. Of course, there can't be 100% satisfaction rate for any product like this.

For some individuals, the first results appear as early as 12 weeks. For others, results are not apparent until 8-12 months after the initiation of treatment. However, in the majority of customers, first visible results are expected after 5 months.

While most of our customers do experience results between 6-10 months, those who have been suffering from hair loss or thinning for a longer period of time may take longer to have their potassium channels stimulated by the ingredients of TRX2.

According to our study, 87% of men and women experienced possible results over time. However, there are individual cases when improvements simply do not occur even after a prolonged period of time. This is due to the complex nature of hair loss in general and due to individual factors and circumstances.

Our products come with an offer of a 60-day money back guarantee. If you are not completely satisfied with the product or if it is causing you any discomfort or other side effects please contact us and return your unused bottle/s. We will refund the purchased price of any unopened and unused bottles.

Drop us a line at support@oxfordbiolabs.com if you have any further questions. We will gladly answer.

Yours Sincerely,
Oxford Biolabs

Rated 5 out of 5 stars

I was pleased to find that you were…

I was pleased to find that you were back in business after the lockdown or rather the easing of the lockdown. We are still not out of the woods here in New Zealand.
I had been using your product for some years and found it excellent and was keen to access a source.
My order arrived very promptly. I was expecting huge delays at the border but that did not happen. Good work. And Good luck at your end. You are worse than we are here.

Best regards
Barbara Sanderson Smith

September 11, 2020
Unprompted review
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Dear Barbara Sanderson Smith,
Thank you for sharing your experience!
We never actually disappeared and try our best to deliver to every country out there. Glad to hear you like our products and that you had a positive experience with our company.
If you have any questions, our Customer Service team is happy to help.
Yours Sincerely,
Oxford Biolabs

Rated 5 out of 5 stars

Very happy with the tablets

I have been using TRX2 hair tablets for 2 years and 4 months and I my hair massively improved.I was losing a lot of hair and was also thin but now lots of baby hair grown and the falling stopped. Very pleased with this product!

August 11, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

I'm still waiting for my order

I'm still waiting for my order! Since July 11 there are no updates.

August 8, 2020
Unprompted review
Oxford Biolabs Ltd. logo

Reply from Oxford Biolabs Ltd.

Our support team is already on this case to solve it as soon as possible. DHL operations are currently slowed down in some countries and some deliveries may be delayed. We are doing all we can to get to the bottom of this because it matters to us that our parcels are delivered to our customers. We will be in touch with you and update right after we have some news. Please accept our apologies for this situation.

Yours Sincerely,
Oxford Biolabs

Rated 5 out of 5 stars

Keep Rocking with Oxford Biolabs products

I have purchased TRX2 capsules and lotion 3 months ago, and I realized positive changes on my hair structure, it got thicker and healthier.
The customer service is excellent and providing great flexibility in the ordering process. Keep taking it!

June 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look