OxygenPlus Concentrators Reviews 

221
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting their excellent quality, reasonable pricing, and effective performance, even for refurbished units that often look and work like new. Many people appreciate the fast shipping and timely delivery, highlighting the efficiency of the service. However, some customers experienced issues with delivery companies, leading to delays or packages being mishandled. A few other people also felt that some used units arrived with cosmetic damage, missing parts, or without manuals, raising concerns about their longevity or initial condition.

What people talk about most

Product

Users describe positive interactions with product, often noting that items look and work like new, even when... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Quality

Customers generally report satisfaction with the quality of products, noting that items often look and work... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered four oxygen concentrators for our son's glassworking torch. All were refurbished, arrived very fast looking and working like new. We are very happy and had a great experience with OxygenPl... See more

Rated 5 out of 5 stars

You as a company was great, the machine is doing great, but you need to use another delivery company because Fed Ex is not very good. My package went from you in Virginia to Columbus Ohio where I am t... See more

Rated 5 out of 5 stars

I couldn’t be happier with my portable concentrator! It is much quieter and puts out less heat that the one the insurance provided! I added the extra battery for only an extra $100 and I’ve used it mu... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent customer service and reliable equipment. They were responsive, helpful, and made everything simple and stress-free. Shipping was so fast. Needed it for my 1 year old cat who has a bad... See more


Company details

  1. #12 of 19 best companies in Mobility Equipment Supplier
  2. #67 of 93 best companies in Pharmacy

Information provided by various external sources

One stop shopping for oxygen concentrator, used and refurbished portable oxygen concentrators, sievebeds, compressors, repairs, parts, and supplies. Oxygen Concentrator Specialists on Airsep, CHAD, Devilbiss, Sunrise Medical, Invacare, Nidek, Respironi...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(221)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and fast shipping

Great prices and fast shipping. Easy to order on-line from their website.

August 10, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the great feedback! We have put a lot of effort into our new site and enjoy hearing customer feedback.

Rated 5 out of 5 stars

Thanks for fast shipping

Thanks for fast shipping. Great condition machine.

August 9, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello and thank you for your purchase! We are glad to hear that you are happy with everything and it is working well!

Rated 5 out of 5 stars

The machine arrived on time and in good condition!

The machine arrived on time and in good condition. It was easy to set up and put in service.

It is used for pain management and does an excellent job.

Very happy with my decision to purchase it.

July 24, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

We are so glad to see this review! Please let us know if you need anything else in the future.

Rated 5 out of 5 stars

I order a concentrator and received it…

I order a concentrator and received it in less then the five days i was told. Excellent people to deal with.

July 18, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you so much for this review! We truly try to make the entire purchase process as easy as possible!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. They have always been responsive to my needs for over 8 years now! I rely and depend upon they to provide the euipment I need. They have always done so with the greatest of professionalism, trustworthiness and dependability. Thank you again and I will continue to look forward to our business and family like relationship.

July 16, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for your continued support Mr. Rademann!

Rated 5 out of 5 stars

Shipped got it quick...replaced a …

Shipped got it quick...replaced a couple wheels that was damaged in shipment..quick...awesome service..

June 22, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello sir and thank you for your order! Sorry about the wheels being broken, it does not happen very often! We appreciate your business and hope you are happy with everything!

Rated 5 out of 5 stars

Quick delivery packaged very well

Quick delivery packaged very well. My mom is very happy

June 21, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello, and thank you for the kind review! We appreciate your business, and are happy we were able to serve you! Have a happy 4th of July!

Rated 5 out of 5 stars

Oxygen Plus

Oxygen Plus , got my machine delivered to me , with a slight delay , they were waiting for some out of stock extra filters for my machine to arrive that I also ordered at the same time .

Oxygen Plus has some very good prices on their used concentrators.
Thanks Oxygen Plus ;)

David

June 15, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello, and thank you for your order, and your patience! We hope you are happy with your equipment!

Rated 5 out of 5 stars

OxygenPlus Concentrators Fantastic

Purchasing an oxygen concentrator is interesting at best for the layman. There are multiple brands on the market on the market and multiple price ranges. To find the brand I purchased (Phillips Respironics Everflo) for the price I paid from OxygenPlus Concentrators, was amazing. Knowing they had completely refurbished it was even better. Although I wish they provided free shipping, my concentrator arrived intact, well packed, and in working order. I am very pleased with this purchase and have referred this company to my doctor.

June 9, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the kind review! We try our best to make this purchase an easy one!

Rated 5 out of 5 stars

Very happy to have found him it’s a…

Very happy to have found him it’s a family owned business I had no problems except from Fed ex separated to order and I broke one of my pieces so they are stepping in and taking care of the problem I would recommend them to anybody

June 3, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello sir, and thank you for the kind review. Sorry about the rare shipping damage, but we will get that replaced asap for you. Hard to protect against what looks like a forklift being driven through the box!

Rated 5 out of 5 stars

Very polite and knowledgeable

Very polite and knowledgeable. Product as described. Reasonably priced. Fast shipper. I recommend this company to those who want an honest experience.

May 27, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you so much for your kind review! We strive to offer the best reliable products we can at an affordable price!

Rated 5 out of 5 stars

Only been 3 days but it is still…

Only been 3 days but it is still working. The last one lasted 5 years in extreme dust. They all rip us off but I got this re-made one for $400. The guy below says they don't rip us off and thinks we are stupid!
All medical manufactures are thieves. They over charge for everything. Did you know that in the 60's it was illegal to profit from Medical. Now it cost you $1,400. for a bag of salt water..!!!
Now whit their friends in Government they can charge what ever they want and take every dime you have before and after you die.
How do we get rid of this crooked corporation government? Stop paying income tax ...!!!

May 21, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for your business! We pride ourselves on quality work and our A+ Better Business Bureau rating, so please rest knowing that we are not out to rip you off. :)

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Shipped on time and received on time.

May 20, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you so much for the kind review! Enjoy your machine, and please let us know if we can help with anything else!

Rated 5 out of 5 stars

A great company to deal with.

A great company to deal with.
I have used them 5 different times and all transactions have been excellent.

May 9, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Mr. Blair, we truly appreciate your continued support. You are a pleasure to deal with. Enjoy your new machine!

Rated 4 out of 5 stars

Shipping took too long

Shipping took too long. It came runs better than the new one I bought for reconditioned. Would be 5 stars but was not satisfied with shipping not sure of who was at fault. Would recommend them to anyone and will go back in the future.

April 26, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello sir, and thank you for your review! Your package was shipped within 3 business days as stated on our site. We are happy to hear you are pleased with the unit despite having to wait a little longer than anticipated.

Rated 1 out of 5 stars

I ordered something from them on March…

I ordered something from them on March 25 and didn't get it until April 12th (Friday). Tracking it, it looked like it sat in their I had changed my mind about it so sent it back and it was back to them in three days (Wednesday). There is also a 25% "restocking" fee. The only contact I had with them was when I sent it back and gave them a bad review. Otherwise, I didn't see where you could contact them on their site (it may be there somewhere).

April 22, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Ma'am I am sorry you are unhappy with your transaction, but I feel the need to set the record straight. Your order was actually placed after business hours on Thursday 3-28-19. It was processed on Friday 3-29-19, and the order was shipped within 3 business days, as we promise on our website. All orders generally ship in 2-3 business days, and we kept to this promise.

What you do not disclose in your review is that in fact, FedEx tried to deliver this package multiple times on 04-08-19 and 04-09-19 and you were not available to sign for the package, and ultimately refused it. We offered to resend the package to you, but your reply email stated "Please don't resend it. I got hurt really bad and need to take a change of course with my health" Proof is with the FedEx tracking number 786363565454

As per our rules and guidelines that you are required to read and agree to before placing a purchase, refusing a package after shipment will always have the order cancellation policy applied to it.

Our phone number and email are not only prominently displayed at the very top of our webpage, they are also listed on the order guidelines page you were required to read and agree to before you can place an order, and all of our information is also included in both of the order confirmation emails we send to you. Our contact info is also listed at the bottom of our webpages, AND on the invoice we sent you. There is no excuse to say you cannot contact us.

Also, you never returned our phone call to your office on 04-08-19 about this refused package either.

Rated 3 out of 5 stars

Great concentrator

Great concentrator, especially at the used price. It is very quiet, One negative- It generates the most heat of any concentrator I have ever used. Easy to compensate for during the winter, bur spring and summer are coming!

April 12, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look