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Company details

  1. Clothing Store
  2. Shoe Store

Information provided by various external sources

Find all your favourite surf, fashion and skate brands at your one stop shop for men, women and kids. We offer great prices and fast delivery across Australia. Browse now!


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

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Rated 5 out of 5 stars

I RECEIVED EXCELLENT CUSTOMER SERVICE

I Visited OZMOSIS Fountaingate Narre Warren To Exchange A Shirt And was greeted warmly By A Staff Member Who Referred Me In Turn To The STORE MANAGER CRYSTAL Who Helped Me With A More Than Suitable Exchange And A Store Credit For The Remainder To The Value Of The Returned Product.
I Would Like To Thank CRYSTAL For A Very High Level Of Customer Service In A Professional Männer.
Errol FERNANDO.

January 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast & Great Customer Service

Received a damaged cooler from Ozmosis, their website stated they don’t do returns on sale items but because it was likely damaged in transit they replied within an hour of me sending the email and offered me a full refund. Great service and will be repurchasing from them in the future after this experience. Fastest customer service I’ve ever received!

March 13, 2024
Unprompted review

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