OZPACK Australia Reviews 

79
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the high reliability of the products received for various businesses. Many people also highlight the remarkably easy ordering process, wide product range, and very professional service provided throughout. Consumers note that online transactions are smooth and packages arrive well before expected dates. Some reviewers were not happy with certain items, noting that product colors or material strengths did not match online expectations. A small group of consumers mentioned encountering issues regarding delivery delays, high shipping costs, or marked packaging upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting items like perfect white boxes and reliable... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive exceptionally fast and... See more

Order

Users describe positive interactions with order, highlighting the seamless experience, easy website... See more

Service

Consumers find service to be positive, highlighting professional delivery and fast communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely happy with the VC ease of ordering with these guys. And the prices are the best haven’t found cheaper anywhere. And the quality is unreal. Delivery was super fast. great job Ozpack will defi... See more

Rated 5 out of 5 stars

I highly recommend OzPack, not only did we receive the items fast but the quality of the products supplied were great. Will definitely purchase in the future. Thank you

Company replied

Rated 5 out of 5 stars

After reviewing our packing costs we found Ozpack Australia as the most affordable. We switched to them and never looked back. Their customer support is also very prompt and accommodating and are alwa... See more

Company replied

Rated 5 out of 5 stars

I purchased 200 padded mail bags and 100 small boxes on the 21st of January 2026. I thought my parcel would arrive later next week, say the 28th or something like that...no, it arrived on the 24th, it... See more

Company replied


Company details

  1. Packaging Supply Store
  2. also in
  3. Logistics Service
  4. Packaging Company

Written by the company

Ozpack is an Australian packaging supplier specialising in high-quality packaging solutions for e-commerce businesses, SMEs, and growing brands. We offer a wide range of products including cardboard boxes, mailing cartons, custom packaging, and protective packaging materials. Our focus is on reliable quality, competitive pricing, and responsive customer support to help businesses pack, ship, and scale with confidence. Customer feedback is important to us, and we’re always working to improve our products and service based on real customer experiences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(79)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Products are great and good price

Products are great and good price, The only downside is they ship with aramex

April 29, 2026
OZPACK Australia logo

Reply from OZPACK Australia

Thanks for the feedback. We are in the midst of changing to Australia Post. Thank you for your patience.

Rated 3 out of 5 stars

We love the price of our boxes

We love the price of our boxes! Delivery cost is very high and delivery through Aramex is very slow.

April 29, 2026
OZPACK Australia logo

Reply from OZPACK Australia

Thanks for the feedback. We are in the midst of changing to Australia Post. Thank you for your patience.

Rated 5 out of 5 stars

Highly recommend

I highly recommend OzPack, not only did we receive the items fast but the quality of the products supplied were great.
Will definitely purchase in the future.
Thank you

April 28, 2026
OZPACK Australia logo

Reply from OZPACK Australia

Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier

Rated 5 out of 5 stars

Great product

easy ordering process and quick delivery.

March 26, 2026
OZPACK Australia logo

Reply from OZPACK Australia

Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier

Rated 5 out of 5 stars

Vertical easy

Vertical easy

March 29, 2026
OZPACK Australia logo

Reply from OZPACK Australia

Thank you very much for supporting OZPACK. Australia Number 1 packaging supplier

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look