Packhelp Reviews 

Simple, efficace

Good prices and quality. And also fast responses from the customer service agents.

It is not the first time that I order some products from Packelp and they have the best price/quality ratio.
They are also very caring for their customers, last time I was in a hurry because I forgot to order some stickers and they did their best to ship them earlier in order for me to receive them in time for my exhibition.
I will certainly keep on being their customer!

Efficace, Rapide, Economique !

always answer asap.
always nice
love the packhelp experience

Top ! Good customer service

As always, everything worked out perfectly. I am very happy with the printing and the delivery. The communication with the service is especially nice. Many thanks to Adrian at this point!

Very good communication and the design team have a good attention to detail

Nice customer service, kind people, Justyna Piekarczyk was super nice

Wonderfull support staff, quick and on the point answers to questions, very friendly and professional!

Very good client service, answered quickly and affective for my questions. The box came out as I imagined. Delivery was also quick.

Very Good experience with Packhelp.fr ! Very good support from Nicolas and Marta. Sample was necessary. Lead time was very short and boxes quality are great.

Slow, vague, hard to reach. I feel like I lost so much time on this just for waiting on one of the team member to get back to me. An exchange that could take 10 min on the phone took a week talking via emails. I tried calling multiple times with no luck.
I feel like I was never offered a solution to my problems. I believe it would greatly help the customer experience to provide solutions and alternatives to the problems we are presenting you.

Prices, options and interface are great.

This was a frustrating experience, hopefully the packages come out nice.

The quality of the products is fine, but the customer service is so slow and not reactive that it makes it really hard to plan a successful project while relying on Packhelp.

In my last order I asked for my design to be reviewed and paid extra money for it. On the expected date of delivery I asked why I still hadn't received notification of my order being shipped and I was told there was still a design issue with my order. How come I never received a message to let me know they were waiting for something from me? I'm still waiting for customer service to answer, it's been 5 days.

I couldn't get my logo right in my desing, the quality was not good enough to sent print the boxes. I sent a request to the help team and they show how to get it right. The answer was quick and efficient. I suceed to place my order and I happy with the result.

The boxes are really nice! Excellent quality!

Everything arrived on time. The shipping boxes are perfect!

The quality of our boxes is as we expected : strong and beautiful !

Our order was as expected and we received it via UPS on time. So we will definitely place a new order in the near future.