Paddockspares Reviews 

37,570
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it completely simple to find and order the exact vehicle parts they need. People consistently praise the prompt delivery services, highly competitive pricing options, and the reliable overall quality of the products received. However, some people mentioned occasional issues with delivery delays, noting that certain orders took much longer than initially expected to arrive safely. A small group of reviewers also noted frustrating difficulties regarding missing or incorrect items and slow customer support when resolving issues.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping, prompt... See more

Product

People report positive experiences with product, often highlighting the great quality, reasonable pricing,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful team, prompt shipping, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is easy to find... See more

Price

Clients share positive opinions on price, consistently noting that items are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more

Company replied

Rated 5 out of 5 stars

Land Rover Series 3 New Rear step Instructions were very helpful and the product fitted perfectly. I will try and forward photos of before and after fitting the rear step but apologies if my fo... See more

Company replied

Rated 5 out of 5 stars

Easy to find parts on the website, easy to order, prices where you'd expect them, orders always arrive quickly. Crucially, they actually seem to have the stock items the website say they have - a curi... See more

Company replied

Rated 5 out of 5 stars

Keep us informed if there is a delay due to having to order certain parts from suppliers. Try to mark each item with number code which is a help when do many washers, screws and bolts look alike !

Company replied



Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store

Written by the company

This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.

Parts and Accessories for Land Rover and Range Rovers since 1975

Written by the company

Comitted to keeping your Land Rover and Range Rovers running
Proudly celebrating our 50th year! Welcoming you into the Paddock Spares family, we are here to help for all of your Land Rover and Range Rover needs

A Lifetime of Support

Order with confidence knowing that a member of the team is only a call or email away!

Order with confidence knowing that a member of the team is only a call or email away!
Confident in the quality of the products we offer, we are pleased to be able to include a great warranty service along with offering the parts at a great price to all of our customers. Available through several methods of contact we can assist with finding those hard to source parts, as well as supporting you through general enquiries that pop up in the life of Land Rovers

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.7

All reviews

(37,570)

2,020 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery and clear part…

Quick delivery and clear part definition and pricing

August 8, 2026
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Reply from Paddockspares

We're happy to hear that our delivery was quick and that our product information was clear. We appreciate your positive feedback.

Rated 2 out of 5 stars

I ordered a tyre and waited 4-5days…

I ordered a tyre and waited 4-5days (when it was delivery time) to get an email that it was out of stock with their suppliers. The problem was out of their hands but their time management on letting the customer know wasn’t great. They should have listed it out of stock instead of taking my money!
My truck unfortunately had to go to arrangements without a spare wheel because of this.

August 14, 2026
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Reply from Paddockspares

Apologies for the delay in response to the problem with your order.
We hope to improve for any future orders you may place.

Rated 5 out of 5 stars

very helpful staff and parcels…

very helpful staff and parcels delivered with speed
Thanks

August 14, 2026
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Reply from Paddockspares

We're so glad our staff was helpful and your parcels arrived quickly. Thank you for your kind words!

Rated 5 out of 5 stars

Product is awesome

Product is awesome, seller very responsive, shipping also best

August 14, 2026
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Reply from Paddockspares

We are so happy to hear you enjoyed the product and our service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Re disco2 1/4 chassis

Re disco2 1/4 chassis, I'd just like to say that the item was competitively priced, excellent quality and a perfect fit which was delivered really quickly,
Couldn't be more pleased

August 5, 2026
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Reply from Paddockspares

We're so happy to hear our disco2 1/4 chassis met your expectations in terms of price, quality, fit, and delivery speed. We truly appreciate your kind words!

Rated 5 out of 5 stars

Most everything I'm looking for is in…

Most everything I'm looking for is in stock for immediate shipping for a great price!

August 12, 2026
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Reply from Paddockspares

We're so happy to hear you found what you needed readily available and at a great price! We appreciate your positive feedback.

Rated 1 out of 5 stars

Terrible delivery service

Terrible delivery service. Dispatch date 10 Aug, UK to France. 22nd August still not delivered however I have received several emails asking me to give a review!

August 5, 2026
Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, excellent service and prompt delivery in the EU.

August 11, 2026
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Reply from Paddockspares

We truly appreciate your kind words about our ordering process, service, and EU delivery. We are delighted to know you had such a positive EU experience.

Rated 5 out of 5 stars

Good info over the phone and fast…

Good info over the phone and fast delivery of the part ….
Comes as no surprise, prices could be lower of course…..

August 12, 2026
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Reply from Paddockspares

We're happy to hear about your positive experience with our phone support and fast delivery! We appreciate your feedback regarding pricing - we would love them to be cheaper too..

Rated 5 out of 5 stars

Great service as usual

Great service as usual

August 11, 2026
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Reply from Paddockspares

We are so happy to hear that you consistently receive great service from us. We truly appreciate your kind words!

Rated 5 out of 5 stars

Parts ar good best

Parts ar good
Service good

August 4, 2026
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Reply from Paddockspares

We're so glad to hear that you found our parts and service to be good. Your positive feedback truly means a lot to us!

Rated 4 out of 5 stars

Great Selection of parts however…

Great Selection of parts however delivery times are considerably longer compared to competitors such as LRParts

August 11, 2026
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Reply from Paddockspares

We appreciate your feedback regarding our parts selection and delivery times. We are actively working to improve our shipping efficiency to better meet your expectations.

Rated 5 out of 5 stars

Awesome Service

Awesome Service! Reliable and Fast!

August 9, 2026
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Reply from Paddockspares

We're so glad to hear you found our service reliable and fast! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Excelent customer service.

A wrong part has been delivered and customer service did an excellent job in solving the issue in a timely manner.

August 4, 2026
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Reply from Paddockspares

We're glad our team could resolve the incorrect part delivery quickly. Your satisfaction is important to us.

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