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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the product effective for short-term pain relief, particularly for conditions like arthritis and nerve pain. People appreciate its portability and ease of use, with some describing it as a "game changer" for instant relief. Several users reported significant improvement in their mobility and a reduction in the need for other pain relief methods. However, some people were dissatisfied with the product, experiencing increased pain or discomfort, and a burning sensation. A few reviewers found the device ineffective for certain areas like the back or neck, or for specific conditions. There were also occasional reports of faulty pens, issues with charging cables, and difficulties with the design, including unexpected sensations during use.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers praise its effectiveness, describing... See more

Quality

Users describe ambiguous interactions with quality. Many reviewers praise the product, calling it a "game... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the device's... See more

Order

People report ambiguous experiences with order. While some customers found ordering online easy and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Find that the "PLUS" is handy when pain has risen above a manageable level. Great on my arthritic Knees and helps when my shoulder has acute pain from a combination of calcified tendonitis and arthrit... See more

Company replied

Rated 3 out of 5 stars

I’m not sure this is for me - I have found that the sensation is not pleasant. I have not given up on it yet though and will try to get used to it as there is a 60 day money back guarantee

Company replied

Rated 5 out of 5 stars

I read about the paingone and looked at their site for information. All was positive and as my wife has problems with her knees,I thought it was worth a try. Only ordered the one, as with most th... See more

Company replied

Rated 5 out of 5 stars

Fast delivery which is always a good start. I have previously used a TENS machine so I knew the concept worked . I have a rotor cuff injury awaiting an injection since May 2025! The size and flexibi... See more

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Company details


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3.6

Average

TrustScore 3.5 out of 5

500 reviews

5-star
4-star
3-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Wonderful little piece of kit

Wonderful little piece of kit. Fits easily into pockets and handbags for use on the go. Only needed to use for a few months and pain has now all but gone, although it's good to know I have it if needed again.

April 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Bought this for my husband for a…

Bought this for my husband for a painful shoulder, elbow and knee he was sceptical when it arrived but amazed by the first use, said it was like magic, he carries it with him everywhere, and has found it has minimised his pain, happy that he's not taking any pain killer medication.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

The pain gone pen is amazing

The pain gone pen is amazing, I carry it everywhere with me. It’s in daily use for my sacral pain and shoulder pain which I am waiting for surgery on.
Don’t know what I would do without it to be honest.

January 30, 2025
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Rated 2 out of 5 stars

Doesn’t seem to do much for pain

Unfortunately the device seems to do very little in terms of actual pain relief despite the slick advertising. It was delivered promptly and packaged well but the sensation of the electric shocks it delivers is a little disconcerting compared to similar TENS experiences we’ve had and did little to dissipate the pain in the areas we tried it on.

January 30, 2025
Unprompted review
Rated 2 out of 5 stars

I loved the idea of this machine, but....

I loved the idea of this machine. But in practice, I wasn't ready for the "feel" of the electrical charge against my skin, and I constantly didn't know if I had placed it in the right place. hence I didn't use it as much as probably should have done and thus noted no real improvement.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great Device

Very quick delivery. The Paingone plus works well for the pain I get from Cervical Dystonia. Better than medication!

January 30, 2025
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Rated 5 out of 5 stars

Thought it was to good to be true,

Thought it was to good to be true,
But thought I would give it a go.
Well I was surprised at the result. It actually works, lasts a good 3 to 4 hours.
So thank you.
Gwyn.

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

The pain does go!

I honestly thought this might me a gimmick. How wrong I was! I had issues with my foot for 8 years or so. I couldn’t walk very far without it hurting quite considerably.

I had physiotherapy, which made no difference at all and had a very good osteopath working on it over the years which made some difference.

I came across Paingone and thought I’d give it a whirl. I applied it to my foot when it was at its worst. I put my foot down and started walking. I couldn’t believe it. No pain!

I kept using it on and off when needed and now the pain has totally disappeared. I am both baffled and overjoyed.

I also use it occasionally when I have the odd pain here and there and it works every time.
Thank you so much, Paingone. This is a game changer.

January 30, 2025
Unprompted review
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Rated 5 out of 5 stars

So easy to use

I use the pain gone pen device for arthritic pain in my knees and ankles. Its a pain that comes and goes. Sometimes when out shopping I get sudden pain in my knees or ankles and I always have device in my handbag so I can use it straight away. It's so convenient. Doesn't take up much space and it's so easy to use. Ordering was simple and delivery was very quick. I wouldn't be without it now and would highly recommend it.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Paingone

I have used this for a while now and it does help with my pain in my shoulder easy to use and no side effects

January 30, 2025
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Rated 1 out of 5 stars

Unfortunately I wasn't able to gain any…

Unfortunately I wasn't able to gain any benefit from using this product. The electrical impulses felt quite painful even though I thought I was using it correctly so it's just stayed in its box as I never got round to returning it for a refund. I had high hopes for this product but it was 40 odd pounds of disappointment sorry to say

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Paingone plus pen

Super fast service and delivery. Small pen but packs a punch that hits the spot. Have used this pen for tennis elbow and it really works to reduce pain. Would highly recommend

January 10, 2025
Unprompted review

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