Pangea Real Estate Reviews 

1,733
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

I've rented with Pangea in the past which is why I came back currently and have had no problems with the rental company. I just wish they had more apartments in better areas of Chicago. The applicatio... See more

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Rated 4 out of 5 stars

I love the location of Pangaea parkwest, close to so many known groceries and stores. Nice reception from the agents. The environment is cool with good natural air circulation due to the window arran... See more

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Rated 5 out of 5 stars

My overall experience with Pangea it’s been some bumps in the road but the almost 3 years we have been here it has been great! Maintenance is also great they fix things in a timely manner no more than... See more

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Rated 1 out of 5 stars

I’m in the wilmington building & the management is Horriable ! Not sure what’s the lady name but she’s very rude & doesn’t know how to talk to people . She very inconsiderate & spiteful. Mantance does... See more

Company details

  1. Real Estate Agency
  2. Furniture Store

Written by the company

Pangea Real Estate has the newly rehabbed apartment you are looking for! We offer affordable apartment rentals in the Chicago, Indianapolis and Baltimore areas. Check out our selection today!


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3.4

Average

TrustScore 3.5 out of 5

2K reviews

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3.4

All reviews

(1,733)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

You guys made my moving process so much…

You guys made my moving process so much easier! The whole team was very welcoming. I’m glad I chose to rent from Pangea

November 6, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you, Najai! I'm so glad your move-in process went smoothly. We have a fantastic team who do their best to help out as much as possible and give our residents the quality of service they deserve. Welcome to the Pangea family! Please let us know if there's ever anything we can help you with!

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Rated 5 out of 5 stars

last month around October i applied…

last month around October i applied again after waiting a year to apply. they have a policy that states you cant reapply for a whole year if you get denied. dont understand it but anyhoo, i reapplied and once again they told me that i had been denied, AGAIN. i didnt understand because i met all of the requirements. a week later i got an email from pangea about signing a lease. once i opened the email my approval was waiting on me! the previous rep that i had spoken with was looking at my results from last year, as the dates were the same. turns out i had been approved and officially will be moving in in a few days! i love my apt and am so excited! this is my first time having my own apt so its a pretty big step for me! thanks Pangea!

October 31, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you, Cydni! I'm sorry for the miscommunication earlier, but I'm glad everything worked out! Welcome to the Pangea family! We're so glad to have you here! Please let us know if you have any questions about moving in, or apartment life in general since it's your first time renting on your own. We're always happy to help!

Rated 4 out of 5 stars

The unit is nice

The unit is nice. Shiny hardwood floors, freshly painted walls, clean unit. Modern kitchen and bath just like the ad stated. The only thing is I’m not sure if you replace screen windows with storm windows for the winter.

The reason I’m only giving 4 stars is because the management office personnel on 79th and hermitage is horrible. They all need to take an extensive course in customer service. I really was having regrets in renting from a company that was represented by such a group from the person showing the apartment all the way to the ones I signed the lease with

October 29, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, Christella! I'm so glad to see you're enjoying your new apartment, though I am sorry you didn't receive the quality of service you deserve. We expect all team members to be professional and treat our residents with respect, so I will pass this onto upper management. At Pangea we want to offer top-level service, and we are always striving to grow and improve. Please let us know if there's anything we can help you with, and feel free to call into Resident Care or go to our online portal to schedule a maintenance visit if you'd like us to look at your windows.

Rated 2 out of 5 stars

Regardless of the area the apartments…

Regardless of the area the apartments should be taken better care of. Numerous screws left behind after move in is unacceptable. Risk being that a child could of have eaten it and harmed him or herself. Painting over the tv and/or cable ports in the bedroom is unacceptable. Paint on the floors is also unacceptable. These are things that should be corrected and will allow the individual and/or family paying for the place to hold more pride and be happier with the product being sold.

October 29, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, though I'm sorry to see you had some issues when you moved in. I spoke to your Property Manager and it looks like there may have been an error on our end and not everything you mentioned was taken care of. We're very sorry about that. I believe everything is taken care of now, or at least scheduled to be taken care of. Please feel free to reach out to Delisa if there's ever anything else we can help you with.

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Rated 5 out of 5 stars

MARCUS IS THE BEST

This five star rating is not for Pangea. I am only giving this to Marcus, the property manager for my building. He is an amazing individual. If everybody in the company had the same values as him, this place would be amazing. I am beyond happy that he is here now. He is doing his best to clean up after the messes that the previous property manager had left. I have a feeling that things will get much better now that Marcus is back handling business how it should be done.

October 23, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, Cody! I'm sorry you had such a poor experience in the past, but it's great to hear Marcus is turning that around for you! He is a fantastic member of our team, and I'll make sure to pass along your kind words to him. I hope your experience continues to get better, and I'm sure Marcus will do everything he can to help with that!

Rated 5 out of 5 stars

GREAT

GREAT FROM THE TIME I MOVED IN FELT COMPLETE HOME RECOMMEND FOR ANYBODY LOOKING TO MOVE

October 22, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Devontia! We're so glad to hear you're enjoying it here and feel welcome in the Pangea family! Please feel free to reach out if there's ever anything we can help you with!

Rated 5 out of 5 stars

Pangea has to be the most reasonable…

Pangea has to be the most reasonable realty co. for anyone as far as I can tell, only been in my new place for a week now, no problems yet.

October 21, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you, Hezekiah, and welcome to Pangea! We're so glad you're enjoying it here so far, and that your move-in process went smoothly. Please let us know if there's ever anything we can help you with!

Rated 5 out of 5 stars

Fast and friendly

October 21, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, Mariah! Please don't hesitate to contact us if there's ever anything we can help you with!

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Rated 5 out of 5 stars

Great experience

Overall great experience

October 21, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Lashunda! I'm so glad we were able to provide you with a good experience. Please let us know if there's ever anything else we can help you with!

Rated 1 out of 5 stars

These are unethical

These are unethical, greedy and anything else that's "low" and LLC associate's are no better. How they received a 4-star is unreal! This just goes to show us that not much has changed since the "old days", where people escaped punishments for unethical practice and the laws, among other institutions, are little or no help. That 4-star should be 1 and that's only because there's no zero. They retaliated on me, because I called others when they wouldn't do the work. They didn't salt or shovel no snow and ice for 2018 and 2019, even when many work orders were put in. The elderly really suffered. They also have people paying water, even though they don't have separate meters. This is illegal, even by their own lease. They are now refusing to enter my rent payments on time, even though it's never late, among other things, which includes not getting heat until October 17, 2019. Someone told you wrong. Unreal! They value your money, not people. When you don't even care about elderly....., that speaks volumes!👼

October 20, 2019
Unprompted review
Rated 5 out of 5 stars

I would say the staff is very efficient…

I would say the staff is very efficient and concern about doing things right and in order , they took the time to explain everything and asked if I had any questions , and was very welcome to be a part of the PANGEA family , I felt at home and very comfortable .

October 16, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you, Bernadine, and welcome to the Pangea family! We do our best to offer the service levels our residents deserve, and it's great to hear you're experiencing that! Please let us know if there's ever anything we can help you with!

Rated 5 out of 5 stars

Marus White and Marquel N gave me the…

Marus White and Marquel N gave me the best viewing experience that I have ever had! They went beyond tenant services! I really appreciate them!

October 15, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Gene! I'll make sure your kind words get to Marcus and Marquel. They are fantastic members of our team, and it's great to hear you're experiencing the service you deserve! Please let us know if there's anything we can help you with in the future.

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Rated 5 out of 5 stars

Great Location

Great Location, the upgrades in the unit is amazing and amenities. Pangea is easy to work with and gives you a chance and also wants to insure that you are able to afford a unit. Thanks for working with me. I really appreciate Pangea.

October 15, 2019
Unprompted review
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Reply from Pangea Real Estate

Thanks so much, Adrienne! We're so glad to hear you're enjoying your new Pangea apartment. We do our best to offer the service levels our residents deserve and are happy to work with you as much as possible. Please reach out if there's anything we can help you with in the future!

Rated 4 out of 5 stars

So far so good

So far so good. Nothing has caused me any concern. The apartments are just what they say they are.

October 15, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you, Rhonda! I'm glad to see your move-in process went smoothly and that you're enjoying your new apartment. Please feel free to let us know if there's anything we can help you with!

Rated 5 out of 5 stars

Pangea was the best choice I made

Moving into my apartment with Pangea re was smooth and simple. I want to thank Melonie at the leasing office on East 71st for always answering any questions I had. Will definitely tell my family and friends to choose Pangea!

October 14, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Courtland, and welcome to Pangea! I'll make sure to pass along your kind words to Melanie and the rest of the team. Please don't hesitate to reach out if there's anything we can help you with in the future!

Rated 5 out of 5 stars

Overall pleasant move in experience…

Overall pleasant move in experience only concern I had was the leasing agent threatening to put my apartment back on the market after I already paid a holding fee for it AND I was signing the lease a couple days after I paid it ! Otherwise my apartment is very comfortable & is renovated , so far so good !

October 14, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, and welcome to your new apartment! I'm sorry there was some confusion earlier on, but it sounds like it was taken care of. Please let us know if there's anything we can help you with, or anything pops up as you get settled.

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Rated 1 out of 5 stars

worst experience here honestly so far…

worst experience here honestly so far think this will be my last year staying here. I've been dealing with very loud neighbors and when i mean loud i mean my apartment is literally shaking and constant running a jumping till 3 am non stop because of the kids and adults up there yelling. i cant live in peace in my own place i am constantly being woken up in the middle of the night, also my child have been woken up also. i complain more than 13 times at this point to my landlord but she never calls me back only once outta of all the times this situation has been going on. when i reach out nicely multi table time.Its sad that she hasn't taken any action to this situation and ignores it because its been going on for months and it a violation to the lease agreement and nothing been done with the noise.it shows that pangea really dont care about there tenants at all.

October 12, 2019
Unprompted review
Rated 5 out of 5 stars

Marcus White For Property Manager 😁

I been with Pangea quite some time now and seen a couple of property managers but not like Marcus White I feel that he really loves managing these properties have a problem just call Marcus and it’s gone be done in no time

October 11, 2019
Unprompted review
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Reply from Pangea Real Estate

Thank you for your kind words, Antijuan! I'll make sure to pass this on to Marcus. Please let us know if there's ever anything we can help you with!

Rated 4 out of 5 stars

My Manager Marcus White is on the…

My Manager Marcus White is on the ball! I had a problem with my ceiling falling down and I called for a work order and within two days my ceiling was fixed. Marcus White also made sure that I didn't have to clean up the mess the workers made when they first came to tear the ceiling down. I feel confident if you have the right manager on duty, they'll do whatever they can to help you. I've never seen him, but Mr. White helped me out.

October 11, 2019
Unprompted review
Pangea Real Estate logo

Reply from Pangea Real Estate

Thank you so much, Sybley! I'll make sure to pass along your kind words to Marcus and the rest of the team. Please don't hesitate to reach out if there's anything else we can help you with in the future!

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