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3.5

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Horrible customer service!!!!!!

Horrible customer service. Paid for a product. It did not show up and still has not been brought to UPS, although the email that I received from a member of the vape, papa team stated that somebody from UPS stole all of their orders and therefore they would have to send me out another order and then I have lost all communication since then. They have stolen from me!! Do not order from this company

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Giving 5 stars so my review will be…

Giving 5 stars so my review will be seen. I’m trying to give them the benefit of the doubt for not getting back to me because it was the weekend. But I only received half my order, I contacted customer service they wanted a picture of the packing slip so I sent it and it says they refunded the vapes I didn’t get but it’s not Showing on my account.. and they’re still being sold on the site. I even asked for store credit and still no email from
Them. I wanted to order again because the ones I did receive from my order were legit and sealed. If they don’t make it right I won’t be buying from them again. Waste of money

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered online

Ordered online. They offer a first time 20% off. Get prices! Got the order in about a week. Quick email response time. Legit phone number. Very happy. Everything was packaged nicely. All authentic vapes with serial numbers. Highly recommended!! Great experience!!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great collection and excellent customer services, a Big Thanks to Papa Vapes!

Great site for purchasing more advanced Electronic Cigarettes or vaping products on the market, huge range of vaping products for Beginners and experts, also stock unique and different items, excellent e-juice & e-liquid flavors with different selection of nicotine levels, high-drain vape batteries and mods at an affordable prices. Brilliant customer service and fast delivery. Pick best for yourself, Highly Recommend.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Vast knowledge, great service and a wide selection of juices and hardware not forgetting the lovely atmosphere at their shop @ 72 front street, Birstall, Leicester, LE4 4DP.

December 21, 2016
Unprompted review

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